Anon. Suffolk

We enjoyed our stay at Seagull House, but there were issues that had to be taken up with Holiday Cottages. Whilst these have now been satisfactorily resolved, it took a long while and the company were difficult to contact and slow to respond. Room for improvement with customer services

Character cottage in great location.

Had a positive online chat with GF7, as a result of which my car insurance renewal quote was reduced. It now compares favourably with others, so I will renew with OneClick

Fairly easy to find a suitable car and complete booking.

Found the car I wanted at a competitive price

I've ordered many photobooks from Bonusprint, and the quality is consistently good. The price is competitive, and production and delivery swift.

Good quality, service and value. My only niggle is the enhancement feature which is available when preparing the books. The default for this should be off.

Wide range of seeds to choose from, with useful information to help in selecting what's best and meets requirements. Easy ordering process, immediate confirmation of order, with indication of anticipated dispatch.

Quick delivery. Quality product (photobooks) at very competitive price

Had a leak in our mains water supply pipe. Contacted HomeServe, who arranged for the problem to be fixed within 24 hours. The engineer was very efficient and explained where the leak was and what was done to repair it. Overall, an excellent service, taking away all the worry that may well have been involved had I not had HomeServe cover.

Phoned Grove & Dean to discuss my household insurance renewal; I was able to get through quickly. The person I spoke to was very helpful and efficient, and gave clear, concise answers to my queries. A refreshing change to the more common experience these days. I am very satisfied with the level of service / customer care provided by Grove & Dean, and this will encourage me to look there first for future insurance requirements.

Good range of holiday properties available to book; details and pricing clearly set out. Simple to book online, with instant confirmation.

Website makes it easy to search for holiday properties in specific areas. Details and ratings all help in making a selection. Booking follow - up confirmation was swift. One of only two holiday property agencies we tend to use

Managed to find a car insurance policy with Grove & Dean that met my requirements, and at a competitive price. Also found that they are reasonably easy to contact, which is unusual these days. Only docked them one star because the customer portal to access documents was not accessible on a number of occasions, and I had to chase twice to get documents e-mailed out.

Service carried out efficiently, with advisories flagged up and explained. Additional work needed was completed the same day. Costs detailed before work done, with no nasty surprises at the end.

Bought this dishwasher to replace a previous Beko model. The new one is less stylish, and the baskets are not very substantial; the adjustable shelves take little weight, and it is impossible to get the same quantity of items in this model as the previous one. The washing performance is quite good.

Boiler supplied at competitive price.
Seems to work fine!

As always, I was quite happy with the level of service by staff. I was kept informed of progress on work, and informed about additional issues arising. One of the things I like about Halfords Autocentres is knowing in advance what the cost, for example, of servicing, MOT, tyre and battery fitting will be.
What I was not happy with on this occasion was the online booking system. I booked a service and MOT, only to find on arrival that one had been scheduled for 9.20am, the other mid afternoon. I had planned my day based on the car being in the garage for half a day, but it ended up being there from 8.30am to after 5.00pm.In future I will book direct with the branch.

Excellent service as usual. Staff kept me informed of progress, a couple of things requiring attention, and advisories. Re-assuring measures in place re. Covid-19. Reasonable value for money. Would recommend

Offered car insurance cover that met all my requirements at a competitive price - can't really ask for more.