United Kingdom
Review of Psymplicity
Katrina, highly impressed me with how she handled my appointment. She immediately knew who I was even though I hadn't spoken to them in a while and efficiently dealt with the booking. Very customer focused, friendly and efficient. We need more Katrina's please!
Reply from Psymplicity
Dear David,
Thank you so much for the positive review! We will definitely pass on your kind words to Katrina.
Kind regards,
Psymplicity Management
Review of VoroMotors
Batteries keep dying and worst support ever. Took months to get replacement under warranty and they sent a dud which was even worse than the one it was replacing. Emove cruiser is supposed to have 50miles+ range. With last battery is went to less than 5 miles. With the replacement they sent it's now less than 2 miles. Also they kept asking me to do dangerous engineering checks with a voltmeter inside the electrics, when I told them I am not qualified and have no idea what I'm doing. I almost killed myself in the process. Luckily no permanent damage! Now they want me to pay to send them the whole scooter back to a place far outside of London and they are quoting such a long list of charges that I can't fully understand them or even fit them on a page. Very disappointed with Voro Motors and I will be raising a formal complaint.
Reply from VoroMotors
Hi David,
We're sorry to hear about your experience and understand your frustration. Upon checking, we don’t have a record of your purchase directly through VoroMotors, as it appears you purchased your Emove Cruiser from a retailer. While we always aim to provide the best support possible, warranty claims and service policies may vary depending on where the scooter was purchased.
We completely understand that electrical troubleshooting can feel overwhelming, and we never want any customer to feel unsafe. Our goal is always to guide riders through safe and simple checks to help identify potential issues. That said, we’re happy to work with your retailer to find the best resolution for your situation.
Please reach out to us directly with your order details, and we’d be happy to clarify your options. We want to help get you back on the road as soon as possible.
Best,
The VoroMotors Team
Review of Gorilla Accounting
Early days but so far so good, friendly, seem to give good advice, picked up a few things my previous accountants didn't, and I do love that they use FreeAgent.
Reply from Gorilla Accounting
Thank you for sharing your positive experience since joining Gorilla! We are thrilled to hear your positive feedback for the team and FreeAgent.
Review of Traveasy
Ok seems I was wrong, it wasn't a scam, just looked like one a lot, so upgrading from 1 star back to 3 but for reference this was my original review based on the fact their site left me in a very scary situation for a while, i.e. their booking system completely failed:
"Scam, booked a return flight with specific times for specific price, they took payment, then instead of issueing a booking as I expected, immediately after they took the payment it switched to an "enquiry" input form screen!
They then saying they will contact me to book a "package holiday", which is totally not what I paid for.
Outrageous and deceitful.
I will be prosecuting via small claims unless this is resolved."
Reply from Traveasy
Dear David,
Thank you for taking the time to share your feedback with us. We truly appreciate your input as it helps us to continually improve our services. The glitch you’ve reported here has been addressed and resolved by our team. Ensuring a smooth and seamless experience for our customers is our top priority. Your willingness to update your rating to 3-star is also greatly appreciated. It means a lot to us that you recognise our efforts to rectify the issue promptly.
Review of Alexander Hall Mortgage Advisers
Hollie Stinson - Best Mortgage Broker!
Hollie impressed me so much, I was speechless. That's saying something for me!
Very professional, knows the ins and outs. Honestly Hollie WILL find you the best deal possible and guide you safely through the process.
Also was able to give me great advice during my search.
Well above expectations in all ways. Worth every penny and more.
We need more Hollie's!
Review of Irwin Mitchell
Irwin Mitchell are outstanding family lawyers. I just wish I had found them earlier. They have a very impressive knowledge of the law, are extremely well organized, proactive, with a strategic approach. Irwin Mitchell are really in your corner and looking out for their client's best interests. They are not the cheapest but you get excellent value and they are always looking for how to do things as efficiently as possible.
My case was managed by Alison Hawes and Carrie Stoneham. They are not just brilliant lawyers but they have a very positive outlook, impressive social skills and go out of their way to try to understand their clients and go beyond expectations in making us feel like we are their only client.
I have worked with a number of lawyers for a variety of reasons along the years and I can honestly say that Irwin Mitchell produced some of the most impressive results I have ever seen.
A dream team. So grateful to have found them. Hire them, you won't regret it.
Reply from Irwin Mitchell
Hi Mr Campbell
Thank you for leaving us a review. It is great to hear how impressed you are with the service you have received from Irwin Mitchell and our Contentious Probate team. I will pass your feedback onto Alison and Carrie who will be very pleased to hear your thoughts. We hope that if you require legal assistance in the future then you do not hesitate to get in contact with us again.
Kind Regards
Mellissa Green, Client Experience Assistant.
