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naylor

United Kingdom

Reviews

Review of Northfields

Review of Parcel2Go


Rated 1 out of 5 stars

They have lost my parcel

September 5, 2022

Reply from Parcel2Go

Good Afternoon Naylor,

Thank you for your review.

I would like to extend my sincerest apologies for potential loss here, we fully appreciate this not at all the standard of service you would expect.

I have passed this over to our escalations team who will be in touch shortly to discuss this further and see what can be done to resolve the problems you've experienced.

Thank you,
Mya M
Parcel2Go Customer Services

Review of Zapper

Review of Pru UK


Rated 1 out of 5 stars

One wonders whether the Prudential are…

One wonders whether the Prudential are having financial problems since they will do anything not to pay out your investment.

I have a small pension with the prudential so decided to cash in at 55. After numerous forms, telephone calls, the last correspondence I received informed me I would receive my payout five days after my 55th birthday. This has not happened. After wondering where the money was, I rang. After over an hour on the telephone I was told I would be called back as there is a marker on my account, no-one seems to know why and when it will be resolved. Now having read some of the other reviews on this site I am concerned I will not receive it at all.

Surely it is illegal to behave like this.

October 16, 2019
Unprompted review

Reply from Pru UK

Hi, we’re sorry for the experience you’ve had in dealing with us and we want to help move this forward. Please could you email us at social@prudential.co.uk with some further details, including any references you have, or names of individuals you’ve spoken to, and we’ll link in with our customer service teams. Many thanks

Review of Farrow & Ball


Rated 1 out of 5 stars

Really disappointed with this paint

Really disappointed with this paint. The exterior paint cost us a fortune, we followed the instructions to the letter and it has all started peeling within three weeks of painting. Contacted Farrow and Ball and just got fobbed off.

October 11, 2019
Unprompted review

Reply from Farrow & Ball

Hi Mrs Naylor. I am very sorry to read you are having this issue. We will be contacting you directly to try and help further.

Review of Rangemaster


Rated 1 out of 5 stars

Really miserable about my new Rangemaster

I bought a new Rangemaster Professional dual fuel through Curry's. I was thrilled to be getting my dream cooker. The first range arrived and the enamel was chipped. Well spotted curry's. The second range arrived and was duly installed at the end of November 2016. We didn't use it much as our kitchen was being finished off so we mainly used the hob. On Christmas Eve the main oven on the range started tripping the electric. We got our local electrician round who checked the circuit and we found it was the main oven causing the problem. So no main oven for Christmas then. I finally get through to Rangemaster on the 28th. I want a refund or an exchange. The product is obviously faulty. Rangemaster customer service is there to fob off the customer. So far I have been offered a repair in a weeks time. This took about an hour of being passed back and forth between curry's and Rangemaster. Don't bother with Rangemaster. Buy something reliable

December 28, 2016
Unprompted review