Calor Reviews 19,829

Very fast and courteous service from Gas Engineer Monique. We are a business that requires 24/7 ability to fill our lpg cylinders and a leak was detected at the filling gun of our bulk tank. We con... See more

Excellent service from the team that installed a new gas tank for us today (James Newton and Dave Harris on engineering and Lee Loynes on the crane). They arrived on time, were really polite and kept... See more

Excellent communication regarding visit to do the check on our Calor gas tank. Phoned to say what time he would arrive and came on time. Explained fully & clearly what was to be done and what he had d... See more

Alice Bates has been exceptionally efficient. It was my first time transferring my LPG Gas account from one supplier to another, and the paperwork seemed quite daunting. Alice broke it down for me an... See more

Best thing about this was Mark & Ross. The guys worked brilliantly together as a polite experienced professional team ! The guys were quick and efficient and left a great job. Biggest issue and... See more

Dave and Jordan attended my property to fit a new waterproof regulator to our underground tank. They were able to undergo the siting of the housing unit in our preferred area of the property and were... See more

D Harvey Fuel delivery was unexpected as we still had 46% gas left. As it is October and our annual review for direct debits is due, i suspect they are trying to use up some of my large excess.... See more

Needed an engineer to sort various emergency faults to our tanks. Chris NB was fantastic. was with us next day first thing and didnt leave until it was all sorted and gas was up and running. Very kn... See more

Mark Simms, engineer, undertook an installation of our new gas tank and disconnection and removal of our old one. He was punctual, polite, professional and nothing was too much bother. He was happy wi... See more

Liam Embleton did an amazing job. called out to do an emergency check due to a gas leak, he was with us within 30 mins. He then returned today to replace the faulty valves / piping. He was with us lit... See more

Rich and Chris were fantastic. I had been given no notice whatsoever from Calor that they would be recovering a redundant tank from my property but Chris made contact with me the night before and w... See more

Confirmation email said bottle would be delivered ON the 7th so when they came a few days early we weren’t ready and bottle was in my sons car . Please change the confirmation emails to say BY instead... See more

Nick, Scott & Gary arrived and straight away got to work- they were a delight to have. Efficient, professional and very friendly. The work they carried out was to the highest standard and after the jo... See more

Very pleasant and friendly delivery driver. Was given 3 different delivery dates - hence 4 * and not 5*. Sorted quickly with apologies Will certainly use this way of getting the gas again.

Excellent customer service from Pete & Des who came to change over our Calor Tank. They were extremely professional and polite and informative especially as it has become a more complex job. They co... See more

I was lucky that an engineer was in my area hence quick response. Mr Andy Hopkins from Calor resolved the lack of gas supply to my house after reseting the safety valve on top of the tank and th... See more

Nick, Scott and Gary did a first class job replacing my Calor tank today. They were polite, friendly, professional and overcame a few access issues with great skill and respect for the property.

Jack was very helpful and professional despite me being annoyed with the situation. He got the problem resolved very quickly and he was great at communicating. I wish all the Calor customer service... See more

Andy & Theo came to create a soak away from our gas tank. They were both very polite & professional, and the work was carried out with minimal disruption to the site.

After smelling and losing gas the engineers turned up and promptly found two leaks at the bulk tank. The replaced both pipe work and valves then tested the system again and found these actions had... See more

Dan oscroft was an absolute pleasure to deal with and had all the information to help me with setting up the account. If other people helping set up accounts and giving out information were as good as... See more

Efficient task sorting out. And replacing my Calor Gas tank and consequent supply efficiently and professionally Team included: Matt Tisdale, Simon Broomby, Lee Loynes, Steve Holmes

Pawel was most helpful and gave me clear and precise instructions as to how to pay. Pawel ensured I followed heath and safety measured and even carried my cylinder to my car. Will definitely be back a... See more

Our delivery guy (Chris Hadley @ Birmingham Calor Gas) is extremely helpful... When he can see we are busy he puts our delivery away and claims the empties without any fuss... A polite thumbs up and... See more

Will Ridley was very pleasant and respectfully to me when he called unexpectedly. He quickly put me at ease. He completed the work on my gas tank in what I can only describe as a safe and efficient ma... See more

Placed the order on Sunday,5th October and delivered on Tuesday,7th October. Can't fault that at all. The delivery driver was also extremely polite. Brilliant service all round Thankyou

Calor conducted an inspection of our LPG tank, with Dale carrying out an excellent and professional job. He kept me informed at all times and was very clear about future work that may be required.

After not having gas for 4 days and housing association sending me on a wild goose chase when all I needed to do was phone calor! Sean A came out straight away on the wk end and sorted my gas out with... See more

Peter and Des came to replace our LPG tank on October 1st. From start to finish they did a brilliant job. They worked together and were very professional. Highly recommended. Thank you very much.

Sacha Nagra in the office made opening a trade account the easiest process I have ever experienced and we are now able to access trade rates at nearly 50% of what we were paying. Amazing service!

Chris notified me of his arrival 30 minutes prior, was on time and resolved the issue in no time. He then gave me a number tips for future use of the gas bottles. Very pleasant, professional and he... See more

Excellent response to my questions by Joanne at Calor. Easy communication quite late on a Friday evening. Stayed available until all questions answered to my satisfaction. Joanne is a credit to Cal... See more

One of the main reasons we wanted to switch to Calor was because of the outstanding and exceptional customer service we received from Tom Hopkins. Tom was extremely helpful and took the time to make s... See more

This is the second time Chris has been to this site, and on both occasions he has been efficient with all work carried out and very polite. A credit to Calor gas

⭐️⭐️⭐️⭐️⭐️ Very pleased with the service from Calor. The gas bottle was delivered quickly and conveniently, making the whole process hassle-free. It’s great to have such a reliable service, and I... See more

Mark and Ross were very friendly and efficient . They arrived on time and manoeuvred the truck with great skill into a tricky place. They did a super job and left after testing all the appliances... See more

Phil was the telemetry engineer who came out today , he was extremely polite and friendly, he carried out the repair very quickly and with no fuss

5* service, Delivery was fantastic. He helped me connect the gas bottle and also teach me how to use it safely. Definitely happy with the entrie service ☺️

Three men Lee Steve and leigh changed our tank they were a credit to your company so professional and pleasant good job done

A quick response to my question. The result was a monthly DD cost about where I expected it to be. I am glad I contacted you, bringing the problem to your attention. Thank you.

Bth Mark and Ross were very civil and despite a later than anticipated start the tank replacement was carried out in jig time.

Quick and easy service to use, it saves you wasting time at certain retailers, that never seem to have the correct products in stock.

A very big thankyou to Jasmine at Dartford branch for sorting out a long going problem in just a 10 minute call. We'll done .Alan Forbes

Quick and easy to order on line, delivery quickly (gas bottle) within time frame but soon after ordering. Very impressed.

Prompt service, from an emergency call out.Andy Hopkins solved the issue very quickly. Explained everything very clearly, nice man and a credit to his company.

Clare was very helpful and clear in her explanations. She efficiently changed over my preferred default order status (to automatic/telemetric) and I look forward to going ahead under this new arrangem... See more

Chris H. From Calor Birmingham is always polite and goes above and beyond when making our bottle deliveries.

Joe March explained the process and basis for safety certificate. Personable and friendly. Thank you

Super quick after reporting our issue. Communication between myself, Calor service team and Calor engineer was excellent. Engineer (Chris NB) was knowledgeable and was very thorough and extremely safe... See more