Shocking delivery service
Shocking delivery service. Received a WhatsApp message and email stating delivery by DHL would be between 1010 and 1210 and a signature would be needed, due this I arranged for the parcel to be delivered to a nearby neighbour. By 2pm no sign of parcel so I contacted Reliable Medicare and was told the drivers slightly late but would be there by 3pm, by 3.20pm I called them again and said this was totally unacceptable, the cost of the delivery is not cheap and I'd inconvenienced my neighbour who had been waiting since 1010 for this parcel, I was advised somebody would call me back, Nobody did !!
Eventually the parcel arrived approx 3.50pm with no apology and No signature was asked for!!
This was an awful delivery service and customer service, not to call me back.
Reply from Reliable Medicare LTD