I purchased a product that had been recommended to me by a friend and I’m very pleased with it -Teoxane filler A bit expensive delivery price, but secured by DHL
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Based on reviews, created with AI
Written by the company
Our rapid growth and success are built on our ability to deliver exceptional products to our clients with exemplary speed and competitive prices. We are distinguished by our commitment to core values: quality, reliability, and transparency.
We source exclusively from reputable and approved suppliers and manufacturers who meet the highest industry standards, ensuring the safety and reliability of our products.
At Reliable Medicare, our customers are at the heart of everything we do. Our reputation is built on the importance we place on the quality of our relationships with them because their satisfaction is our top priority. ❤️
All UK orders enjoy free shipping if you order over £100!
Suite B, 1st Floor, 85-87 Cornwall Street, B3 3BY, Birmingham, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
Response was prompt, packages were well wrapped and delivery was in good time.
Reply from Reliable Medicare LTD
Reply from Reliable Medicare LTD
Still have not received my order since the 30th of September ..over 13 days !!
Today the delivery by Royal Mail are saying that they have attempted delivery today but failed to! I’ve been at home no one came by or called !! This is outrageous and unacceptable! Worse delivery ever in my entire life !
Reply from Reliable Medicare LTD
Your product is supured.
Reply from Reliable Medicare LTD
Reply from Reliable Medicare LTD
Reply from Reliable Medicare LTD
Excellent delivery. Products are always in perfect condition. Highly recceomended!
Reply from Reliable Medicare LTD
Always a great experience buying products from this company. Products arrive very quickly and order is always correct. Happy customer
Reply from Reliable Medicare LTD
Was delivered straightforwad. Product was great value for money for some reason it was cheaper than other side but great service
Reply from Reliable Medicare LTD
Reply from Reliable Medicare LTD
Your customers service has been excellent and resolving issues has been very helpful and very grateful my order is always delivered with no problems.
Reply from Reliable Medicare LTD
Reply from Reliable Medicare LTD
Very good product and I’m happy with your company as well.
Reply from Reliable Medicare LTD
Unprofessional and unresponsive.
I had a very disappointing experience with this company. Their packaging was completely disproportionate – a small item arrived in an oversized box, which is wasteful for both cost and the environment.
When I raised my concerns, the replies I received from Customer Service felt generic, impersonal, and full of excuses. First, they tried to justify everything with “we are still growing as a business”, then shifted the blame onto delivery partners like DHL. Instead of taking real responsibility, they gave me vague promises and PR-style wording without any concrete timelines or solutions.
It is frustrating that customers are not even offered a choice of delivery options – for example, a slower but cheaper and more eco-friendly alternative. Many people would prefer that, but this company assumes everyone wants next-day delivery and charges accordingly.
Although later responses became slightly more personal, they were still full of excuses and lacked firm commitments. For me, this shows a lack of genuine accountability and care for customers.
I will not be ordering from them again, and I cannot recommend them to anyone who values transparency, responsibility, and customer respect.
Reply from Reliable Medicare LTD
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.