NS

n seagrave

United Kingdom

Reviews

Review of Mattressman


Rated 5 out of 5 stars

Trustworthy company

This is about the fifth time we have used Mattressman and customer service has always been first class

October 23, 2025

Reply from Mattressman

Good afternoon!

We're happy to hear that our customer service has consistently met your expectations across your purchases. Thank you for your continued support and positive feedback!

Vikee Pease
Customer Service Specialist

Review of Evri


Rated 2 out of 5 stars

Not the best

The courier could see I was in the kitchen, but still decided just to drop the parcel by the back door. Didn't even knock.

October 11, 2025

Review of OnBuy.com


Rated 5 out of 5 stars

Will definitely use again …

My first time ordering from Onbuy and not the last. Speedy delivery.

September 15, 2025

Reply from OnBuy.com

n seagrave,

We're happy to hear that you had a positive first experience with us! Thank you for your feedback and we appreciate your comments regarding the speedy delivery.

Have a great day!
OnBuy Trustpilot Team

Review of Evri


Rated 4 out of 5 stars

Better this time

I wasn't at home when my parcel arrived, but my mum took it in for me, and said the driver did actually knock the door and wait.This is not a common occurrence however. Even on a rainy day and people have been in, parcels have been left outside. This was a considerable improvement.

August 9, 2025

Review of APC Overnight


Rated 5 out of 5 stars

Professional service

Speed of delivery and unlike some couriers, polite at tthe door

July 31, 2025
Unprompted review

Reply from APC Overnight

Good Afternoon

Thank you for your excellent review and your feedback!

Regards,
Natasha.
Customer.relations@apc-overnight.com

Review of shoezone


Rated 3 out of 5 stars

Footwear fine, delivery poor

Situation normal Perfectly happy with the footwear, but delivery up to usual poor standard. The car was on the drive and windows open, but the driver walked up to the door, chucked the bag on the floor and walked off. This will be my last home delivery. I shall collect from a participating shop in future. I appreciate it's not Shoezone 's fault, but enough is enough

July 5, 2025
Unprompted review

Reply from shoezone

Good morning,

Thank you for taking the time to leave a review.

We are sorry to hear that you have experienced issues. If you have not already, please contact us on 0116 222 3000, via our Live chat option or email- customerservices@shoezone.com so we can investigate this further.

Review of ao.com


Rated 5 out of 5 stars

More than satisfied

Delivery was on time, and I was kept well informed when it would arrive. And the old appliance was recycled as requested.
Many thanks

July 3, 2025

Review of eil.com & RareVinyl.com


Rated 5 out of 5 stars

Satisfied customer

I have only ever had one problem with an order from eil or rare vinyl and that was due to royal mails negligence. Everything arrives on time and in excellent condition. I am more than happy with the service.

June 2, 2025

Review of Evri


Rated 2 out of 5 stars

Courier fault

The driver, and this is a regular occurrence just leaves parcels by the door even when we are at home and doesn't knock the door.

May 30, 2025
Unprompted review

Review of OddBalls


Rated 5 out of 5 stars

Very quick

Ease of ordering and very speedy delivery

April 19, 2025

Reply from OddBalls

Thank you for your positive review! We're delighted to hear that you found our ordering process easy and appreciated the speedy delivery. We strive to make your experience as smooth as possible.

Review of Yodel by InPost


Rated 5 out of 5 stars

Professional courier

Unlike a lot of delivery firms, the driver did actually knock and wait until the door was opened.

February 25, 2025

Reply from Yodel by InPost

We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of hmv (UK)


Rated 5 out of 5 stars

More than satisfied

I have purchased a few items from HMV lately and never been disappointed. Ordering is easy and delivery is always quick .

February 8, 2025

Reply from hmv (UK)

Hi Customer

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Review of Saltdays

Review of shoezone


Rated 3 out of 5 stars

Same old problem

Same old problem. Shoes are fine, delivery left outside, no knock on door. I am NOT using this service again. I will click and collect. I am not ringing customer services again, either. I would like someone to contact me for a change. This is a joke too far.

January 21, 2025
Unprompted review

Reply from shoezone

Hi,

Thank you for taking the time to leave a review.

We are sorry to hear that you have experienced issues. Please contact us on 0116 222 3000, via our Live chat option or email- customerservices@shoezone.com so we can investigate this further.

Review of shoezone


Rated 3 out of 5 stars

Unimpressed with delivery

The last two orders I made after complaining were delivered properly by Royal Mail. This new order was by Evri, and back to normal, just left by the door
No knock, nothing. If this going to be regular again I'll do click and collect to a local shop

January 4, 2025
Unprompted review

Reply from shoezone

Hi,

Thank you for taking the time to leave a review.

We are sorry to hear that you have experienced issues. Please contact us on 0116 222 3000, via our Live chat option or email- customerservices@shoezone.com so we can investigate this further.

Review of eil.com & RareVinyl.com

Review of Beanies Flavour Coffee


Rated 5 out of 5 stars

GREAT COFFEE

Other than strong Colombian coffee, Beanies Christmas Pudding coffee is absolutely brilliant. Will be back for more in 2025!

November 10, 2024

Review of hmv (UK)


Rated 5 out of 5 stars

Excellent customer service

Having ordered the item, I received several emails with it's progress, and the item arrived very quickly.

November 10, 2024

Reply from hmv (UK)

Hi Customer

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Review of Gibsons


Rated 5 out of 5 stars

Extremely good puzzles

Gibsons may not be the cheapest jigsaws on the market but the quality.of the puzzles more than makes up for that. The pieces always fit together well.

October 4, 2024

Review of Utility Warehouse


Rated 4 out of 5 stars

Happy customer

We have been with Utility Warehouse for several years and have no major issues. The only time I had to contact them was when the credit on gas got out of hand. I think they should review after six months, not twelve, but that's my personal opinion.

August 16, 2024

Reply from Utility Warehouse

Hi,

Thank you for your feedback and for being with us for several years! We appreciate your suggestion regarding the review period for gas credit.

You can always reach out to us after 6 months and we can do a review for you.

Thanks and take care,

Nin