scott smith

Someone at RM Stole a laptop i had sold, its been 3 months now since i submitted a claim and no compensation at all, advised the claims team is 3 months behind, not 30 days like they claim, I have had to refund my customer and take the cost of the laptop on top of this theft by them, I am over £500 out of pocket, I have submitted receipts/proof of postage several times, I keep having to ring up but nothing ever gets solved, This is legal theft.

My vehicle was hit by enterprise staff member. Its been over 2 months waiting for it to be repaired so far. Shocking

I was able to cancel straight away as the sim didn't give me the data speeds. Refund was issued through webchat.
Can't complain over customer service with 14 day money back guarantee. Just a shame the data was slow.

Always pop into cex to see what's about. They are great stores, however some of the pricing for 2nd hand goods is either the same or more than the cost of things brand new.

Charged me £10 for 400mb of data for 1 day whilst still within my payasyougo allowance. Over 2 hours on the phone and unable to get anywhere. This is theft. Totally disgusting.

Paid £1.50 for incorrect letter size and now my letter hasn't been delivered. Tried to call customer services. There is a 5 minute wait. After 30 minutes I gave up. You are not fit for purpose and a waste of time Royal mail.

Queue for 10 minutes to buy ps5. Get out of stock again when ready to buy. Complete waste of time.

My gotcha had issues, posted it back recorded delivery but not received. Ended up with claim with post office

Queue up for 1 hour to get a out of stock page on ps5. Very disappointed.. should have not been a queue if not enough stock.

Lost my recorded tracked item, tracking says accepted at post office, rang number for missing tracked items, voice recognition doesn't understand me , got my partner to try and same result, now on long delay speaking to somebody, absolute waste of time and very angry.

Home Delivery man couldn't find us on both visits, wouldn't answer phone and left us with no food for the night, customer services didnt care about our complaint either and happily just cancelled the order.

Just watched a DPD Driver take a photo of my works building which i was stood outside awaiting on his delivery, he then drove off and i got a text saying nobody was in... liars!!!! and its happened before (Not sure where my previous review has gone stating the same thing?)

Update 2. Got another delivery slot , waited outside and nobody turned up all day, 2 days later still no delivery or failed text - consignment returned to sender with no contact details (confirmed with sender package had contact details) Nobody has contacted me as per the reply i got here)

3 Months later still no Internet, cant work from home, daughter cant do her Uni course, ruined my year and now 40 minutes on hold listening to xmas music. (Some people dont celebrate xmas or just like me hate it) already wound up and not even spoke to anyone.. sham of a company - AVOID At all costs, they use to be alright but utterly shocking

Steam is the greatest PC front-end/game store ever. Always crazy sales on to.

liquids finally turned up but support isn't responsive and my order was missing 3 bottles, they have said they will send them out, but i haven't got them yet. Never got bottles. Down to 1 star.

Deleted my account with all my stored game keys in for not logging in for 1 year? Excuse was to save server storage, wow

Messed my home move up again, booked a day off work so engineer could get us online, nobody turned up, phoned plus net who said there was a "delay" on the work, no apology, nobody bothered to let me know, they don't care my daughter is going to fail university now as we are waiting for an unknown time. I Asked about a sim card as a workaround but nobody has bothered to reply to the 2 emails i have sent, been on hold for ages many many times. Very disappointed

unable to even speak to anybody about moving properties, we are unable to take your call on several occasions, totally unacceptable

It is always asking for updates, fails to install, so cant use it, this has happened several times now, let me continue without the update already. cant recommend
I submitted a ticket via portal tia