Colette

I have purchased at least four packets of tea…, .followed all instructions…absolutely no weight loss..frankly it’s the Emperors clothes…for me at least..

Wrong tel no on despatch note….kept waiting 10 minutes, so gave up…wanted to request info on expensive dress where zip only went halfway! Dress arrived very creased and ‘cheap’ looking..
Why is a company like Whistles unable to give better customer service? Hope not going same way as Pure Collection..ie imminent Admin!?

Completely dreadful experience only made better by the agent I was obliged to telephone as unable to process the payment...she was patient and had she not been I would not have continued with the booking.
I would also add that the recorded message selling gift cards were a total distraction and annoyance and resulted in pressing the wrong 'number'.
Pretty pathetic monetarywise that have to pay for a Boarding Card..usually used BOOKING.COM. should have...

I have been looking online for some while, the only downside was that the quotes were in euros thus confusing the price a little!

Excellent telephone manner in Store....no heavy accents .. my mattress delivered promptly, cheerily and efficiently...
I am extremely happy with the overall service..just as good as it was 20years ago...

Easily purchased..on recommendation of a family member...not sure if I have to pay return postage......
Will probably go up to next level..

Been trying to change my forgotten password..impossible...unable to hire car..don't know how to resolve it?

After much indecision, so many lovely taps, decided to purchase this French style’ one as replacement for my ancient similar style in France..so true description.
Despatch was so immediate that was unable to change delivery address, so very politely told due to payment rules I was unable to do so. Other than that ,super service, not yet received as DHL as ever let me down as didn’t inform me of impending delivery until I was out.

Rarely have to wait long on phone, somehow app and online doesn't work for me?? Staff always polite, kind, helpful and obliging.I have quite a journey to get to Bourton on the water but always worth it with super fun Paula as instructor.

Disappointed at having to pay full price on item that three weeks ago was discounted..didn’t see if there was a limited time so may be me!
Very annoying having to speak to a robot before being transferred to very helpful real person. Hey ho..cost me an extra £16..

Extremely good rate
Fits all my criteria
Not sure if I have received my discount for regular booking though as nothing shown on reservation...always such a performance dealing with ‘forgotten my password’.

Not really much to say other than I applied and sent my £60..received the pack whilst in France. Took the test upon return, posted it on Monday as in the two day time.Today received a positive result. Wednesday . So quick and efficient. Wonder why the price is so high but all the other companies are too so must take into account amount of clinicians involved.

Completely terrible experience, they have sent me over dozen emails asking for an alternative address?? They have my money, don’t answer the phone . Am at a loss. Will try and contact Amex for refund.

I have used Rentalcars before but always check them out pricewise..best price this year and not difficult to book..however have to pay upfront as opposed to other sites whereby you pay remainder at desk...hence better price maybe?

Apart from my item being slightly more expensive then other suppliers online had excellent service and item arrived very quickly.

Having switched my two electricity accounts I was unable to open one of the welcome packs online. I telephoned the company and the matter was resolved quickly, efficiently and totally to my satisfaction by an extremely polite male member of the team.

Everything ordered arrived on time.

Easy to book, by staying loyal I always gave the best price and courteous service.

Very happy to make the booking, good prices,. Little unnerved by all the optional extras. Didn't want so many options but that's just me!