Argus Car Hire Reviews 21,980

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the ease of the booking process and the great prices offered. Many consumers highlight the smooth and quick service, both when picking up and dropping off the vehicle. People appreciate the friendly and efficient staff, often mentioning how helpful and knowledgeable they were. A number of reviewers also report satisfaction with the quality and cleanliness of the cars. However, some consumers express concerns regarding refunds. A few reviewers mention encountering attempts to upsell additional insurance at the rental desk, despite already having coverage. A small number of people report negative experiences, such as long queues or being charged for damages they did not cause.

Based on these reviews

Rated 4 out of 5 stars
Invited

I had many bad experiences with different car hire and you never know what you get. I had booked car not available on pick up, deflated tires, puncture tire with no extra tire in the boot, no extra ba... See more

Rated 4 out of 5 stars
Invited

Overall I can't complain about the customer service. It was polite and helpful. My only criticism was the age of the car. I felt it was an older car and the overall interior suggested this. I might be... See more

Rated 4 out of 5 stars
Invited

Argus are great but I suspect Autounion at Bucharest airport operate a policy of ripping non Romanians off.Shame because otherwise our experience of Romania was fantastic . Please take them off as a r... See more

Rated 4 out of 5 stars
Invited

Long wait at the desk in Majorca airport - it's a ticket system, so to save time get someone to go and get a ticket at the desk whilst you wait for your luggage to come out.

Rated 5 out of 5 stars
Invited

On terminal collection with very short queue. Car was in excellent condition and smooth. Only gripe is we should have been advised to check over more thoroughly as they found damage under front bump... See more

Rated 5 out of 5 stars
Invited

The staff both on collection and drop off were excellent and friendly. There was no queue at the collection desk. Be aware, though, that if you are collecting from Heathrow T2, there is no signage tha... See more

Rated 5 out of 5 stars
Invited

Sixt branch at Kalamata Airport were excellent. Quick dealing with paperwork, and then taken to the vehicle - a hybrid automatic - and fully explained all the features. Indicated the, very, minor scr... See more

Rated 5 out of 5 stars
Invited

Good service during pickup. Very satisfied with the car. The service during the vehicle return was extremely great in terms of friendliness, helpfulness, and humor. Thank you very much for everything.... See more

Rated 5 out of 5 stars
Invited

Very easy hire process which wasn’t too expensive. Provided many different vehicle options at similar prices.

Rated 5 out of 5 stars

Cheap car hire - Guy at Goldcar desk tried really hard to sell us extra insurance even though we had already purchased this from Angus. Car was a manual C3 which was gutless and unfortunately s... See more

Rated 5 out of 5 stars
Invited

Exceeding our expectations, really efficient and friendly staff on the desk. There was no queue also which was a bonus! Staff were non pushy and we were on our way within minutes!returning the car was... See more

Rated 3 out of 5 stars

My spouse and I rented a car using Argus CarHire for our honeymoon in Sardinia. We were delayed by 1.5 hours getting to the car due to train and airplane delayed. Unfortunately, when we arrived at the... See more

Company replied

Rated 5 out of 5 stars
Invited

Everything was very easy from booking the car online, picking up & dropping off at the end of the hire. Staff were knowledgeable, car was great, no problems encountered at all.

Rated 3 out of 5 stars

The company was not happy that I had insurance through Argus with Axa so tried to sell me more insurance. Because I got insurance at time of booking they told me there was no breakdown cover or custom... See more

Rated 5 out of 5 stars
Invited

Booking the car of my choice was very easy. The information sent by email made picking up the vehicle made it very efficient. Price was excellent

Rated 5 out of 5 stars

Really simple process hiring car including insurance. Picking up all done within 10 mins. Apart from all the beeping of lane assist etc really good vehicle and again simple and quick drop off n return... See more

Rated 5 out of 5 stars

Absolutely no problem, was very worried booking through third party but they offered paypal as payment options which is why we went with them. Company was Auto Union in Preveza and all went smoothly... See more

Rated 5 out of 5 stars
Invited

Great experience hiring car from unirent. They were honest and reliable with the car they provided. When I got the car it had scuffs on one of the wheels but there was no fuss about it on return as it... See more

Rated 5 out of 5 stars

Easy booking, easy pick up, easy drop off, competitive price, car in great condition.

Rated 5 out of 5 stars
Invited

It was the first time we rented a car with RecordGo and we were nicely surprised at the good and friendly service. The car was just what we expected. The pick up and drop off processes were smooth and... See more

Rated 5 out of 5 stars
Invited

Argus simple to deal with. On the odd occasion I have needed to speak to an employee, this has been satisfactory. I have used Argus many times in the past. No reason to change.

Rated 2 out of 5 stars

Argus car hire for me has usually worked well until I found that they give me a higher quote because I book with them than to a person who has never booked with them. Both my husband and I were lookin... See more

Company replied

Rated 5 out of 5 stars
Invited

The reserved car was ready when we arrived and there were no up-charges from the pre-booked price! The check-in process was easy and the staff helpful. Overall very happy with the car we rented thr... See more

Rated 5 out of 5 stars
Invited

Easy to book, car ready in arrival, team at the car depot so helpful in particular call out to Georgii.

Rated 5 out of 5 stars
Invited

Clear and efficient website that just works. I've used it regularly and never had a bad experience.

Rated 5 out of 5 stars
Invited

Everything from booking car , airport service at both airports and quality of car was excellent

Rated 4 out of 5 stars
Invited

Everything was fine except the transport from the airport to the office (takes 50 Minutes)

Rated 5 out of 5 stars
Invited

We rented the car for 28 days. Everything was good, the car was clean and fine, the service smooth and fast and the staff professional and very friendly.

Rated 5 out of 5 stars
Invited

Always good value, with a choice of hire car companies. Refunds are processed promptly.

Rated 5 out of 5 stars
Invited

Used Argus Car hire numerous times in the past. Always get a fair price and reasonable deal, efficient and smooth service.

Rated 4 out of 5 stars

Petrol level scam, always take a photo of the fuel gauge and compare with mileage range before you leave the rental centre.

Rated 5 out of 5 stars

Really great. Online booking process was easy. Agent at desk very helpful. Car was upgraded and lovely clean/new car too. Very pleased as had heard bad stories about car rental in France but there was... See more

Rated 5 out of 5 stars
Invited

Process was fast and efficient. Staff were knowledgeable and friendly. Good value for money.

Rated 4 out of 5 stars
Invited

Great cars and excellent staff. Didn’t like the extra charge due to flight delay because of a storm. It was 15 minutes out of hours!

Rated 4 out of 5 stars
Invited

Slightly confused as to who the review is for as the car was collected from Europcar, who were excellent.

Rated 5 out of 5 stars
Invited

Good clean car, easy pick up & drop off close to the terminal, clean high quality car.

Rated 5 out of 5 stars

The booking process was quick and successful. The rental car met our expectations.

Rated 5 out of 5 stars

We've just rented a car through Argus using Abbycars at Corfu airport. All went smoothly and was very stress free. We got a very good price so l was a little concerned we'd be pressured into taking in... See more

Rated 4 out of 5 stars

take out full insurance onlinewhen booking car.this covers any monies lost by you if deductions are made from credit card deposit usually 1200 euros.dont take the extra insurance they try to sell you... See more

Rated 4 out of 5 stars

Easy website and incredibly cheap price - so feared the worst. Queued for one and quarter hours at Firefly's Alicante office - others worse than us - did not get shown round car and was pushed for exc... See more

Rated 5 out of 5 stars

This was our first time using Budget and was really worried because of the bad press Kelvin McKenzie from the newspaper had given them, but he couldn't have been more wrong. We sailed through at Alica... See more

Rated 4 out of 5 stars

Argus Car Hire provided us with car hire in Greece via Europcar. All went smoothly - Europcar staff in downtown Athens were terrific. Only hitch was that the Argus Car Hire Voucher listed Europcar's d... See more

Rated 5 out of 5 stars
Invited

A+++ Second time using Argus. They offered a good rate and easy to use service. Also, good email communication with all the relevant information included.

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Company details

  1. Car Rental Agency

Information provided by various external sources

Argus Car Hire is the ultimate low cost car hire website. We know about car hire. We were founded in 1959. Been online since 1996. Have partnerships with over 1,500 suppliers. And more than 30,000 locations worldwide. So we have more cars, more models, more choice. All with the lowest price or the difference back. Simple.


Contact info

3.7

Average

TrustScore 3.5 out of 5

22K reviews

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Replied to 99% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Invited

Car rental working as ordered, no hidden costs

I received the rental as I ordered it. I just had to pay the deposit which I get back giving the car back. I appreciated that sone local car rental companies were proposed which was not the case on other comparison portal. The local companies offer usually a great service as well.

September 26, 2025
Rated 5 out of 5 stars

Easy booking

Easy booking, easy pick up, easy drop off, competitive price, car in great condition.

September 27, 2025

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