LisaP

Love all the designs, and sizing is good. Ordering was easy, delivery was surprisingly quick for international. Only issues was that not enough care was taken with packing, and I received a very wrong size for one of my items. The customer service team were very helpful, however, and refunded me right away. Although I now don’t have one of the items I ordered, I suppose I have a gift here for someone else. Over all, very good! Thank you.

Lovely designs, easy to navigate website, quick shipping, product quality is good! Just runs a little small.

After writing two bad reviews, because I had zero communication from them, and shipping details were false. 41 days after ordering, I finally received the product. It looks decent, feels okay, but has two completely different tags. One says made in Mexico, but it’s worth noting that tag looks as if it was cut off of a legit product, and sewn onto this product. The other (the washing label inside) - is sewn on upside down, and says it was made in Vietnam, so based on that, and the appalling lack of customer service, I would say it’s a fake that I just paid $114 AUD for.

AVOID PURCHASING FROM THIS SHAM OF A COMPANY.

SCAM. I paid AUD$114 for a Stüssy hoodie on the 22nd of November. It is now 22nd December and I don’t even have shipping info yet. When I wrote my first review, they sent me a BS email telling me they have sent it, with a tracking link (which I did not click) - went to the tracking website separately and added the tracking number and it pops up with “order does not exist”. Of course it doesn’t exist, because URBANMOOD is a SCAM website. Do not spend your money here. These people are dirty, thieving, con-artists.

SCAM! Do not purchase anything from these con artists. They take your money then ignore you. Nothing ever gets shipped, they don’t respond to emails. Your money is gone. Fake profile.

So many great tours and experiences to find and book here, every time we go on holidays! Easy contact, clear instructions. One activity in 2022 got cancelled because the weather made it unsafe, I had the refund by the end of that day.

Joined the JW Crew (which is a $30 monthly debit), ordered a case of my favourite organic wine. Received the case about a week later, opened first bottle (Cab Sauv) and it was fizzy… thought that was odd… opened second bottle, it was fizzy and sour. Obviously the batch has gone off. Contacted customer service 4days ago, to ask about the refund process. Have had nothing back. Called the hotline, it kept me on hold until it went to message bank and then hung up. Called again, left my number for them to call me back. Nothing. Have “raised a ticket” via their website. Nothing. Have now blocked their debits via Credit Card and cancelled their Pay Pal agreement. Still nothing. Complete lack of customer service. Crappy wine. Do not waste your money. Will go to consumer affairs if I don’t hear from them by tomorrow. Have family in media, so will go there too.

UPDATE: Since posting this, and another review, their customer service team has called me 7 times, and emailed me 6times to ask me to take down the reviews. I asked for a refund on the bad wine, they said, “we will refund your JW account. I said, “no, I would like my money back please, and I want you to cancel my account.” She said, “we will out full refund back into your JW account and encourage you to give us another chance.”

I insisted on the refund, and asked her again to refund the latest $30 debit and cancel my account. She finally agreed to refund the $132. I saw $120 come in, but was still waiting on the last $12, but she rang and emailed me again yesterday. I said, “once the full refund goes in, I will change the review.”

The full refund has gone in now, and I have changed the review. Everything that I have typed is true, and I would still not recommend to do business with this company. I don’t think that customers having to resort to threats exhibits decent customer service.

Absolutely beautifully crafted works of glowing art! Love how the look, how they feel and the different ways to set them up. Love that they charge up and can then be off the cables. Well packaged, reasonable delivery time. Very pretty!

So easy to use, incredibly fast postage, and secure all the way. Would recommend Reebelo to anyone who needs a new phone and doesn’t want to pay silly money! This is the second iPhone I’ve purchased from Reebelo and it’s amazing ⭐️⭐️⭐️⭐️⭐️

I have always been with iiNet. My family was with them, then when I moved out, I got my own service. I always compare the market, but nothing ever comes close to the value you get from iiNet. Perhaps most importantly for me, is that you get to talk to a person, on the phone - they help you efficiently and professionally, and they are friendly too. Would always recommend iiNet.

Trustpilot has such a good reputation that when I saw a company on there that I was interested I purchasing from, and the only negative comments were about postage - I put my trust in the company. It was the right thing to do, because the company and product were both amazing, and I would not have known about them if it weren’t for trustpilot! THANK YOU!

My son needed a phone, and I can’t afford to buy him a new one - and we’re one amazing sim only plans with an amazing network, so I was excited when I found Reebelo! I ordered it Thurs arvo and I’m not even kidding you, the phone arrive FRIDAY late morning!!! I received the email, saying 1-3 business day dispatch, then 5-7 until arrival, so could hardly believe my ears when Aussie post guy appeared! Received phone in EXCELLENT, as new condition, and new charger cord and charger block. Absolutely brilliant! All works fine so far. Blown away! Will use again! Recommend to all in same boat as me! Thank you ⭐️⭐️⭐️⭐️⭐️

Finally got it right! Thank you for not delivering the huge box of toilet paper to my neighbours this time. Much appreciated. So fast!

Loved designing my cards on this easy-to-use website. Enjoyed the freedom of choice with so many options for size, material and ability to use multiple photos. Great service, efficient turnover and delivery. Love it all. Thank you :)

No fuss, easy booking, great service, easy collection & return. Good, safe, clean, new car. Good value.

I was thrilled with Ink Station. Website ease of use was brilliant, so easy to find what I needed using the different search options... membership and payment sections also super easy. Delivery was efficient and the product works perfectly with my printer! I received double the amount of product for half the cost of genuine HP cartridges and they work just fine. Thank-you :)