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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and reasonable prices of the products, particularly swimsuits. Consumers appreciate the wide variety of styles available, noting that items are true to size and fit well. People also highlight the quick-drying fabric of the swimwear and the vibrant colors that remain after washing. Consumers consistently commend the company's customer service, describing it as top-notch, efficient, and helpful. Reviewers find the return process easy and hassle-free, with refunds processed quickly. While opinions on order experiences are mixed, the positive feedback on product quality, delivery service, and customer support contribute to a strong overall satisfaction.

Based on these reviews

Rated 4 out of 5 stars

Very good experience. First I was disappointed because all my bathing suits did not work out for me. They told me to keep the merchandise and they would credit my account with the same amount I paid t... See more

Rated 4 out of 5 stars

They material was excellent, I did have to go up a size though. Exactly what they showed was what you got

Rated 4 out of 5 stars

I honestly impressed with Cupshe! I ordered 2 swimsuits and both came exactly as shown in the pictures. The fabric feels thick, soft, and supportive definitely not cheap like some other online brand.... See more

Rated 5 out of 5 stars

I have had a great experience ordering through CUPSHE. The reviews are helpful in determining sizing. Not all products size the same so I value the reviews. Customer service is excellent on the rare c... See more

Rated 5 out of 5 stars

The selection of vacation wear, from dresses to cover-ups to every bathing sui for every BODY type. Cupshe is amazing! Not everything I love fits me like a glove, but their ridiculously good custome... See more

Rated 5 out of 5 stars

Great quality, good prices, and excellent customer service. Wonderful to be able to try on multiple clothes and return the ones that you don't like or don't quite fit, very hassle free

Rated 5 out of 5 stars

I’m at the end of my vacation and had a chance to try out the 6 bathing suits I bought. They were all awesome. Fit well, the quality of them is awesome, and looked great. I am always leary about order... See more

Rated 5 out of 5 stars

I have been shopping Cupshe for over a year and a half- just about every top- dress- bathing suit and coverups- plus other things I wear are from Cupshe- I LOVE EVERYTHING! Quality is very good- fit i... See more

Rated 5 out of 5 stars

This company has excellent customer service and high quality swimwear at a great price point. The best part about their suits is the fabric seems to dry much quicker than other brands. I have been h... See more

Rated 5 out of 5 stars

I adore the styles and pieces Cupshe has. I'm a small framed woman and hard to find anything to fit swimsuit wise. Cupshe has it all. I love ordering a few pieces I think I love, trying on and find... See more

Rated 5 out of 5 stars

Easy, quick delivery. Was impressed with the quality of the swimsuits and fit. Will be ordering from cupshebagain! Great help also with customer service!

Rated 5 out of 5 stars

Customer service is top tier and they honestly care about what you need help with. They are very kind and fast to respond, not to mention the merchandise is amazing! I’m a Customer for life!

Rated 5 out of 5 stars
Verified

Love this company and there products. Customer Service is awesome! they are always willing to work with you whether its a sizing issue or if the style just isn't what is expected. Thanks you!

Rated 5 out of 5 stars

I ordered a swimsuit that just did not work for me. Customer service was THE BEST and I got credit+ and ended up getting a beautiful sweater that arrived on time and is just perfect! Thanks so much!... See more

Rated 5 out of 5 stars
Verified

Cupsche is my favorite brand right now. Very cute clothes for a reasonable price. I get constant compliments on my outfits! Great for work and everyday wear. Also love their swimsuits!

Rated 5 out of 5 stars

I love cupshe. Their products are not only affordable but very quality. The shipping may take a little longer sometimes but it’s definitely worth it. Will continue to shop with them.

Rated 5 out of 5 stars
Verified

Beautiful swimsuits and great price! My husband loves his swimsuit, the first male swimsuit we bought from CUPSHE. The bikini is gorgeous and a wonderful fit. Love buying swimsuits from you!

Rated 5 out of 5 stars

I am happy with most of the items I have purchased so far. Beautiful dresses, I like the varieties os styles to choose from. When I had to return a few items due to sizing issues, the exchange and ret... See more

Rated 5 out of 5 stars
Verified

I love the materials, the item quality, and the ease if something doesn't fit. Most things do fit. Great swim suits, thick and soft sweaters, and thin and airy cover up pants. Very happy camper

Rated 5 out of 5 stars

I ordered a bathing suit and was hoping it would be sent to my house before my Florida trip but it didn’t make it before I left. Love the bathing suit though. Hopefully I’ll get to wear it soon some... See more

Rated 5 out of 5 stars

Cupshe has the best selection and customer service. The bathing suits are great quality and the wide range of sizes and styles is unmatched.

Rated 5 out of 5 stars
Verified

First of all Cupshe bathing suits fit me perfectly! There app is easy to order from and track your package. The colors of the bathing suits stay vibrant after a washing. The material stays soft yet t... See more

Rated 5 out of 5 stars

Loved my dress! I bought it for a wedding rehearsal and received many compliments! Fit nicely, had the perfect amount of stretch and wasn't too long for me (I'm 5'1")

Rated 5 out of 5 stars

I started ordering on Cupshe for the Swimsuits. Xl/LThey are very great quality and run very true to size. (I ended up buying several sets!). I also tossed in a few summer dresses and ended up wit... See more

Rated 5 out of 5 stars
Verified

I bought 3 swimsuits for an upcoming cruise. I love them! They fit beautifully and I can’t wait to wear them while having fun in the sun! The ordering process was super easy and the shipping was fast... See more

Rated 5 out of 5 stars

My girlfriend really always likes items from CupShe. They are always stylish and well made. In the latest styles and colors. Great customer service and delivery, always! Thanks!

Rated 5 out of 5 stars

Love their swimsuits! I’ve ordered from them multiple times. I have returned several items due to personal preference on the fit. The returns are hassle free and easy! Great customer service!

Rated 5 out of 5 stars

Great options and variety of colors. Fit is good however the boning around the cups can get uncomfortable. The bra looks great on and hugs my parts well. No gaps or weird profile in clothes.

Rated 5 out of 5 stars
Verified

Cupshe has high quality and affordable clothing. I love that it comes fast and it is true to size and so much variety. I can choose vacation clothing to work clothing in one order.

Rated 5 out of 5 stars

This is the 4th or 5th swimsuit I've bought from Cupshe and they are all fabulous. Great quality, good fit, fast delivery and very reasonably priced. Highly recommend.

Rated 5 out of 5 stars

I have only had one of many many purchases that I did not care for. The quality is as expected and the items are as they appear. Pricing is also very affordable with discounts offered.

Rated 5 out of 5 stars

Great web site. Shows off products really well. Have been happy with the quality of all purchases. Sometimes it is difficult to use the offered discounts so keep trying!

Rated 5 out of 5 stars

I love Cupshe for so many reasons: There bathing suits fit me well! I also love there sweaters! They are true to fit size. They are offering great prices and sales! The shipping part is on time for... See more

Rated 5 out of 5 stars

I love the sales, and your delivery is prompt and on time. I shop sales, because its all i can truly afford. ( i am disabled) That said, i ensure i budget so i CAN purchase every now and again from... See more

Rated 5 out of 5 stars
Verified

Items arrive quickly, packaged individually and size IS as advertised! Huge variety of styles too.

Rated 5 out of 5 stars

Cupshe customer service was exceptional! They responded very quickly and efficiently and I am very impressed with their friendly and knowledgeable staff. Highly recommend buying from Cupshe.

Rated 5 out of 5 stars

Very nice dresses, like always. My gal really liked them. Fit, cut, and fabric was great. Fast delivery and always the best customer service.

Rated 5 out of 5 stars
Verified

super fast shipping and the items were all lovely. one didn't work with my skin tone but it seems that returns are very easy to do.

Rated 5 out of 5 stars

Great quality, fit, and selection! Always receive compliments when wearing clothes from here.

Rated 5 out of 5 stars

The sales are cute. The prices are great. Shipping is pretty quick. I have ordered several times from push and have been satisfied.

Rated 5 out of 5 stars

Great quality! Both sets are as the picture shows, fit well and made well. Delivered quickly too. Really impressed!

Rated 5 out of 5 stars

My items arrived sooner than I thought I loved everything thing that I ordered And returns were on point! Thank you Cupshe!

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Company details

  1. #128 of 458 best companies in Clothing Store
  2. #4 of 14 best companies in Beach Clothing Store
  3. #3 of 16 best companies in Dress Store
  4. #3 of 13 best companies in Swimwear Store
  5. #7 of 22 best companies in Underwear Store
  6. #39 of 130 best companies in Women's Clothing Store

About Cupshe

Written by the company

Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. Since our inception, we've built an incredible community of women who move forward in confidence, comfort, and style.

From swimsuits to cover ups, all of our pieces are crafted with love using patterns, textures, and quality fabrics that get you from beach to brunch effortlessly. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear.

Shop Now & Pick Your Exclusive Offer! Cupshe Bikinis Cupshe One Pieces Cupshe Best Sellers

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

22K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

Fake good reviews, terrible customer service…

I don’t know what are all these high rated experiences about. Maybe they are most fake. I have a horrible experience. First of all, the products themselves aren’t for everybody. Most dresses and so don’t fit women with a body type different than slim tall fit girls in photos lf their products. You see, when you buy certain things from macy’s online you know most of it will fit you. Here, 90 percent kf what I ordered I had to return.
The problem is, the free and fast refund they are talking about is a lie. It is about a month I sent it back ams still haven’t been refunded. Never ordering from them again. Under no circumstances. Would absolutely not recommend them.

October 14, 2025
Unprompted review
Cupshe logo

Reply from Cupshe

Dear Serine Mkrtchyan, thank you for taking the time to share your experience with us. We’re truly sorry to hear about the inconvenience you’ve faced and appreciate the opportunity to clarify a few points:

About the reviews:
We can assure you that all reviews on our website and Trustpilot are from real customers who have made verified purchases. We do not post or purchase fake reviews. We believe in transparency and value every piece of feedback — both positive and negative — as it helps us continuously improve our products and services.

About the fit of our products:
Cupshe embraces and celebrates all body types. We’ve spent years designing and refining our fits to better suit women of different shapes and sizes. Your feedback has been shared with our Design Team to help improve future sizing and pattern adjustments. If you’re ever unsure which style would suit you best, please reach out to our customer service team before placing your order — we’ll be more than happy to provide personalized suggestions.

About your refund:
After reviewing your order, we found that you applied for a return using our RL return label. Normally, once the return package shows logistics updates, our system automatically processes the refund. However, your tracking currently shows “USPS Awaiting Item,” which means the parcel has not yet been handed over to USPS. Because of this, the system has not been able to issue the refund automatically.

Lastly,we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!

Rated 2 out of 5 stars

This is the third time I've bought from…

This is the third time I've bought from your website, and the last two times the clothes have come damaged, torn, and incomplete, wasting my time. They look like clothes from Temu and Shein with high prices, deceiving the customer.

September 16, 2025
Unprompted review
Cupshe logo

Reply from Cupshe

Dear Betty Ocampo, we sincerely apologize for the unpleasant experience you’ve had. Please rest assured that product quality is something we take very seriously. All of our items go through multiple rounds of inspection before shipment, but it’s possible that occasional damage may occur during packing or transit, which we deeply regret.

As for your feedback on pricing, our products are designed and produced independently with attention to quality, fit, and unique styles, which can make them slightly different from other low-cost platforms. Still, your comments are valuable, and we’ll continue to improve to ensure both quality and value meet your expectations.

Lastly,we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Beautiful product. One swimsuit did not suit and the return was fast and easy. I have purchased 4 swimsuits

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

the tykini is not a large, is extra smal

All your clothes have wrong size y by 3 tykini is all perfect one large one medium and both fit very good the pants large medium extra large to depend is strech or not the fit is good for my .I am verry desapointed because for the return is not easy with you ,i try one time and i have not back answer. Sorry for my english y try but is not my language.

October 14, 2025
Unprompted review
Cupshe logo

Reply from Cupshe

Dear Sylvie, thank you for sharing your feedback with us, and we’re truly sorry for the inconvenience you experienced.

Regarding the sizing issue:
Please note that the size standards of all products on our website are consistent. However, differences in style, fabric, and material stretch may cause variations in how each item fits. We continuously collect customer feedback from different regions to optimize our size charts and improve fit accuracy. To ensure the best fit next time, we recommend checking the Size Guide on each product page, or you can simply share your bust and hip measurements along with the item you’d like to purchase — our team will gladly help you find the perfect size.

Regarding the return process:
We sincerely apologize if the return process felt complicated. To meet different customer needs, we provide multiple return and exchange options, which may take some time to complete. Please rest assured that we’re working hard to streamline and simplify this process for our customers.

Regarding no response from customer service:
We promise to reply to every customer request within 24 hours, and our records show no message received under your name or order. Could you please confirm whether your request was sent to our official email customercare@cupshe.com
? Once confirmed, our team will prioritize checking and resolving this issue for you immediately.

Lastly,we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!

Rated 5 out of 5 stars

Brown is beautiful As always the best for less also a…

As always the best for less also a surprise! I thought the colour of the costume was black it happened to be chocolate brown a new colour to my collection- new and beautiful I must say that All your colours are beautiful! Trust me I have seen many agly shades what I would not wear as I am very picky Thank you again

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

CUPSHE has very price conscious…

CUPSHE has very price conscious clothing and swimwear. Delivery takes a few days, occasionally longer, but compared to competitors is extremely fast. Clothes are packaged extremely well and returns are super easy.

October 3, 2025
Unprompted review

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