S&

Steve & Susie

United Kingdom

Reviews

Review of Howe Tools Ltd

Review of UKPackaging.com


Rated 5 out of 5 stars

Top Marks

Have now used twice and I must say, UKPackaging are our first port of call when looking for boxes.
Good quality boxes, packaged securely and delivered on time.
You'll find their prices hard to beat, definitely recommended.

July 9, 2025

Reply from UKPackaging.com

Thank you for your lovely review!

Review of APC Overnight


Rated 5 out of 5 stars

APC Overnight

Arrived on time, driver delivered to the doorstep with care. I can't speak for any handling prior to this, as there was an issue with the goods.
I'd tend to put that down to a manufacturing and/or boxing issue though, hence the 5 stars.

July 15, 2025
Unprompted review

Reply from APC Overnight

Hello,

Thank you for your 5 🌟 review!!

Jemima
Customer.relations@apc-overnight.com

Review of Everyday Superfood

Review of Terre de Bougies


Rated 5 out of 5 stars

Fantastic company

Fantastic company, we were very lucky to find them.
They will now be our go to company for fragrance oils, beautiful scents.

March 14, 2025

Reply from Terre de Bougies

Thank you so much for your encouraging feedback! We are glad that our efforts contributed to your satisfaction.

See you soon for another great experience!

Review of Green Flag Breakdown Cover


Rated 1 out of 5 stars

Won't help new customers

Advertise that they will help, even if you don't have an existing policy. This is no longer the case, have just been told so on the phone.
I suggest you correct your website!

Reply: Maybe tell that to the operator that told us they couldn't help twice!
Thankfully, the RAC were able to help.

February 25, 2025
Unprompted review

Reply from Green Flag Breakdown Cover

Hi Steve. We are able to assist if you don't have a live policy with us however, a one off callout fee may apply. Thanks for the review. Dan

Review of QVC UK


Rated 5 out of 5 stars

Love the Ninja deals

Love the Ninja deals. :)

October 23, 2024

Reply from QVC UK

Thank you, Steve & Susie! We're thrilled to hear you love the Ninja deals. Happy shopping with QVC!

QVC Customer Care

Review of ArrowXL by JP Home


Rated 5 out of 5 stars

Top Marks!

Fergus and Liam handled the delivery.
It was a dishwasher from Very and they were happy to place it in the hallway, where I wanted it.
They arrived on time and were polite and friendly.
Signed for unchecked, and there was no damage to report later.
Positive experience, no fault in recommending ArrowXL.

September 17, 2024

Reply from ArrowXL by JP Home

Thank you for your kind words and positive review. We are delighted to hear that you had a positive experience with our delivery service. We appreciate your feedback and will ensure it is shared with the relevant department. We strive to provide exceptional customer service and we are pleased that our delivery team met your expectations.

Review of Vista Health


Rated 5 out of 5 stars

1st class service

Patient Reference: X102127327

I booked a next day appointment online for US Transthoracic echocardiogram, which I attended at Worthing - Steyning Health Centre June 4th '24

My appointment was on time and Susan explained the process and the ECHO itself was very thorough.

I received my results 2 days later and they were very detailed.

I'd happily recommend Vista Health and they will be my first choice in the future, should the need arise.

Steve

June 4, 2024
Unprompted review

Reply from Vista Health

Dear Steve & Susie,

Thank you for sharing your experience with us and for your positive feedback! We're delighted to hear that you had a five-star experience with us and found our service to be '1st class'!

We strive to provide efficient and thorough service, and we're pleased that your appointment was on time and that Susan explained the process well.

Best wishes,
Vista Health

Review of DFS Furniture


Rated 5 out of 5 stars

Lorenza 4 seater sofa

Ordered the sofa online along with an extra cushion and bolster to give us 2 of each. The operator was extremely helpful and took his time, making sure everything was as we wanted.
On delivery day, we heard the dreaded words, "it's not going to fit through the door". We were a few inches out. The 2 guys were fantastic, and were determined to get it in no matter what. We looked at taking a window out and removing a fence panel, neither were an option. In the end, they carried the sofa up an alley and around to the back garden. They then, with the help of Steve, somehow managed to get it over the fence and into the garden. After that, it was in through the back door, where they assembled the sofa and snapped a photo of our Husky.
To be honest, we're still in shock that these two guys went out of their way to help us like that, they definitely went above and beyond what was expected of them.
We've since ordered two footstools to match the sofa, can't wait for them to arrive. Again, the operator was very helpful. She made sure we'd picked the correct type and materials to match our sofa.
Top marks to DFS, thank you!

October 26, 2023

Reply from DFS Furniture

Good Afternoon Steve and Susie,

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind Regards,

Sharon W
DFS Central Customer Support

Review of Openreach


Rated 5 out of 5 stars

Top service

OK, so it took a while to get the thing up and running, a few cancelations here and there. That aside, customer service and the guys on site were second to none, excellent service all round.
Kevin, who brought the cable indoors and fitted the box, done a great job. We were up and running in no time.

November 7, 2023
Unprompted review

Review of Amazon.co.uk


Rated 1 out of 5 stars

Avoid independent sellers, no Amazon support.

Great, if buying an item sold by Amazon. No support at all, if buying an item from an independent seller. If you have any issues with returns and refunds from an independent seller, the best course of action is a bank card chargeback, then they'll have to act to get money from seller.
Useless chat function with no way to record chat, I'd advise people to video the chat as a way of keeping a record. End chat whenever you ask for help and leave you out of pocket, a total disgrace.
Sadly, Amazon has definitely gone down hill.

October 8, 2023
Unprompted review

Review of Viceroybedding


Rated 1 out of 5 stars

Do not buy from this seller!

Arrived damaged, bent and unusable, and definitely not as described as per their photos. Trust Pilot reviews sums up the seller perfectly.
Amazon advised that I return at my own cost and that they'd refund shipping, they did not.
Paid for the return insured, tracked with signature. Have a carrier photo as proof of delivery, seller saying not received. Amazon no help with this either, cut off chat whenever I ask about it.
Have now had to contact my bank, will also be contacting Trading Standards, may contact The Daily Mail.
Definitely stay away!

Edit: Got our money refunded via bank chargeback process. I'd advise others to do the same.

October 8, 2023
Unprompted review

Review of SHEIN

Review of Yodel by InPost

Review of APC Overnight

Review of Homebase

Review of Dolphin Fitness


Rated 5 out of 5 stars

Good experience

Great prices, delivery options to suit. Will be back.

August 14, 2023

Reply from Dolphin Fitness

Thank you for choosing Dolphin Fitness for your purchase and taking the time to leave your review. We look forward to fulfilling your next order.

Review of Woody Oven


Rated 5 out of 5 stars

Fantastic pizza oven!

We've wanted a portable pizza oven for a while now, but were always hesitant due to the prices.
Spotted Woody and after a lot of research, decided to take the plunge and ordered their pizza oven along with the gas adapter.
The oven came with a free peel and cover, saved having to buy those.
We received our order the next day, sadly the stone had a crack in, so contacted Woody. Customer Service gets top marks, they were very apologetic and we received a replacement stone the very next day.
Setting up and seasoning/curing was easy enough and as we're using gas, this little beast hit 400-450 in a few minutes.
Made our dough the day before and I must say, the pizzas were fantastic, cooked in 60 secs max.
We're looking forward to trying out other fuels in the future, but so far we're very pleased with how the gas adapter performs.
If you're thinking about getting one, just do it!
Highly recommended!

July 19, 2023

Reply from Woody Oven

Enjoy! Thank you.

Customer Support

Review of Ultra


Rated 5 out of 5 stars

Highly recommended!

Have been with these guys for a number of years.
Top service and on the rare occasion [and I mean rare] something goes wrong, it's dealt with promptly and the staff are ultra polite.

July 5, 2023
Unprompted review