Sozo Al

Absolutely loved the customer service, their friendliness the quick shipment delivery time and the discount they offer!

This is one of the worst customer service experiences I've ever had — if you can even call it that. There’s no way to contact a real person anymore. They’ve removed the live chat and phone support. Now, you're stuck messaging a chatbot that takes hours (or longer) to respond and never actually helps.
Serious warning: If you place an order over €60, they may claim there was a payment error. When you try again, they charge you twice oh and good luck getting your money back. They simply keep the money and ignore your complaints.
There is no accountability, no support, and no resolution. This app is not trustworthy and should be avoided at all costs.

Muy buena servicio rápida y la mujer en la tienda era muy amable y ayudable

Compra rápida, personal muy amable y ayudable, me traían el producto mismo día, todo muy excellent y te juro voy a hacer mas compras con ellos porque me encanta los productos de biologique recherche

Quick and great delivery, I first thought I had the wrong product so my first review sounded like a Karen but once I checked the box it was correct :D.

Thank you for your quick delivery!

Snabbt och säkert leverans med underbara blommor som ni såg till att leverera till rätt person, plats och tid i sista minuten. Stort tack! :)

Great customer service that allowed me to receive my lenses eventually after being stuck at customs.

Thank you very much looking forward to order more from you in the future.

I Love my Luxy Hair! I had ordered the ombre chestnut and the girls always replied to my emails very quickly because I wasn't sure what hair to order. the shipping was super quick and the quality of the hair the color is amazing and the hair sticks is are the best quality I have ever tried, honestly I am so grateful for you girls and your LuxyHair what would we do without you.