I purchased the Razer ornata V3x…gaming keyboard
I purchased the Razer ornata V3x keyboard at a local department store and at first I plugged it in to my desktop and it was working, well. Then, I decided to use it on my laptop and the keyboard wouldn't light. I installed the app or program and no matter what I did, there were no lighting of the keyboard and I tried logging in, when I did log in, I was told that it did not accept my password. So, I changed it and when I did, I got different name than mine. Something is astray here. How could that be when my email should have had my name on it. I tried again and the same thing occurred. I tried to contact the company and there were no chat or even a telephone number. The only thing that was shown was a forum and I couldn't even enter it. Everything was so confusing on their website. I also have Avast antivirus and spyware detector. Every time, I tried accessing razer, it was blocked by Avast. That is telling me something that is strange with razer. Afterward, Avast told me not to worry as I was covered. I looked up the reviews of the company and majority of users gave it a one or two rating. I did not realize that supposedly a good keyboard that is used for gaming would have a rating like this.
I replaced the keyboard with another one I have and now, I don't have to worry about it, anymore. I wish to add the following:
I received a reply from the Razer which at least tells me that they were sorry to hear I was having the above situation. I raised my rating from 1 to 3 for that. I thought that was fair for me to do so.
June 9, 2024
Unprompted review