PR

Paul Richards

United Kingdom

Reviews

Review of Boost


Rated 1 out of 5 stars

AVOID AVOID AVOID

Took over a property on 01/08/2022 and found Boost to be the supplier. Problems from the get go. Smart meters not sending info so was requested by email to carry out checks as per their instructions. Did so and emailed them back same day - no reply.
Resent email some days later - no reply
Subsequently went off power and after hours on the webchat had to have an engineer call and install a new meter.
Requested to be switched to direct debit some 9 weeks ago and every time I query whats going on I am told to give it another 7 working days as there is a backlog.
Made complaint via the website - no reply.
Requested a call back by a supervisor - no reply.
Webchat useless, totally unable to resolve isues.
Do yourself a favour and avoid.

October 27, 2022
Unprompted review

Reply from Boost

Hi Paul,

I do sincerely apologise for any offence or undue upset caused by this experience, as it is not the expectation we wish to set here at Boost. We will also like to apologise for the late response.

My name is Nondumiso from the Trustpilot team at Boost, I'd like to have a closer look at your account.

I have also sent you a private message, please respond with your full address, postcode, email address and date of birth.

Please reach out to the team here on Facebook: https://www.facebook.com/boostpoweruk/ Here on Twitter: https://twitter.com/boostpoweruk or call the team. Our Customer Care number is: 0330 102 7517 - they're available Monday-Friday 8am-6pm and Saturday 9am-2pm.

Thanks,
Nondumiso

Review of Lesta Paving


Rated 5 out of 5 stars

Faultless

Best price found for the sandstone slabs required. Ordered with ease 3 pallets and arranged a date convenient for myself. Arrived on the date required, damage free, and dropped to the exact spot needed by a very helpful delivery driver. Follow up courtesy call next day to check on overall experience.

September 18, 2019
Unprompted review

Review of Handle King Hardware


Rated 5 out of 5 stars

Simple ordering process

Simple ordering process, great selection and really good value. Order of 9 handle sets received in 3 days using the free delivery option. No reason to give anything less than five stars.

April 8, 2017
Unprompted review

Review of Online Kitchen Store


Rated 5 out of 5 stars

Faultless

First time ordering a kitchen online so had my doubts, normally stuck to the DIY sheds for my rental properties when refurbishing.So please if you have any doubts yourself, take my advise and take the plunge. From initial contact, ordering samples and finally placing the order, the communication from the company was first rate. The order itself was exactly as ordered, extremely good quality, far superior to flat pack or even other ready assembled units. It was very well packaged and protected and delivered on time by a polite and helpful delivery driver. Communication from Olly was top notch even weeks after delivery when rectifying an error which was entirely down to me. Will be using again for my next project and will thoroughly recommend to others.

December 13, 2016
Unprompted review

Review of iParts4u Ltd


Rated 5 out of 5 stars

More than helpful

Visited iparts4u with a broken power button on iphone 4 and was given great advice and help for a self fix, purchased parts at a good price. Unfortunately I split the flex cable on installation so decided to have them do it for me. A speedy fix at a reasonable cost was provided. Cannot rate this business highly enough, absolutely excellent all round service.

February 2, 2016
Unprompted review

Review of freeNET Electrical


Rated 5 out of 5 stars

Faultless

I am a regular online purchaser but had never heard of this retailer before searching for a new Dyson but having now used them, will definitely use again. Found them to have the best price and a good review rating on this site and others. Purchased product arrived within a few days and delivery updates were regularly sent to my mobile ultimately giving me a one hour slot on the day of delivery and indeed did arrive within that slot.
Highly recommend this company.

June 8, 2015
Unprompted review

Review of J Parkers (Retail)


Rated 2 out of 5 stars

Poor quality plants

Ordered a mixture of shrubs and plants from jparkers and to be fair the shrubs were OK, just, the ones that were supplied that is. After waiting for more than 70 days for items that were supposed to be delivered within 28 days I cancelled. My order was delivered in multiple deliveries and the plants were of the poorest quality I have ever received, forced growth, week plants and some just plain dead.
The only positive is that when a refund was requested for cancelled and dead items it was immediately dealt with, obviously this is where their expertise lies, certainly not with cultivation.

June 1, 2014
Unprompted review

Review of Urban.co.uk - Online Estate Agents


Rated 5 out of 5 stars

Great Service

Used to let out two properties now and on both occasions found the service simple to use, uploaded my own photos and drafted my own ad which resulted in multiple enquiries and a relatively quick let. Will use again when a tenant needed.

May 28, 2014
Unprompted review

Review of Lark & Larks


Rated 5 out of 5 stars

Outstanding customer service

From my initial enquiry they new I only needed one door front to match an existing kitchen, but still went to a great deal of trouble, answering every email promptly, sending out several samples and ultimately fulfilling my order swiftly. Would use again without hesitation.

April 13, 2014
Unprompted review

Reply from Lark & Larks

Hi Paul,

Thank you for taking the time to reward us with a 5 star evaluation.

We're delighted to hear that every query you had was answered in a professional and detailed manner and the door you ordered was spot on to suit your existing kitchen.

We greatly appreciate both your custom and the comments left.

If you require a helping hand in the future please don't hesitate to contact us on :- 0845 017 6480 or at sales@larkandlarks.co.uk.

Kind Regards
Lark & Larks Team

Review of LED Bulbs

Review of BuySpares.co.uk


Rated 5 out of 5 stars

Excellent service

Second time used this company for appliance parts and on both occasions was delighted with service given, from initial ordering through to delivery. Highly recommended

March 27, 2014
Unprompted review

Review of PlumbTraders


Rated 1 out of 5 stars

Leave alone

The mark of a good company is how a problem is resolved, not just the actual sale, which did go well. I needed to return a part of my order for a refund which is when I discovered the total disregard for customer service. My emails were ignored and I was forced to telephone for details on how to make the return, which in itself went against their own T&C's. Once the part was received I waited for a refund which did not appear, my emails were again ignored and I had to telephone to chase the refund which when paid was short of what it should have been, no explanation given. Chased them up again for a reason and was told that the packaging was damaged and to claim against my carrier. Asked for evidence of the damage and no response after two weeks. This operation is run from a backroom of a small accountants and they are as the company name suggests, just traders, middlemen. Take my advice and go direct to the company who supplied my package, [External Link] or any other reputable wholesaler.

February 28, 2014
Unprompted review