Purchased COD-MW 2019 and really did…
Purchased COD-MW 2019 and really did not enjoy the game because of terrible multiplayer gameplay and instability. Game was played for less than an hour.
Impossible to find where to ask for refund, not available on my order overview page like it should be.
Sent a request, but it was of course sent to wrong mail. Requested again after a week, but got a reply that it was outside the 72H refund time.
I respect that they have a time limit on refunds, but I do not respect that they speculate in making refunds really hard to make.
Fix your purchase order overview and also include simple and easy "request refund" button behind purchases. Also display how long time each refund is valid so it's customer friendly!
Will never again purchase a game throught Blizzard and recommend everyone to stay away from this company. Stick to Steam, never had any issues there.
November 12, 2019
Unprompted review