RO

Rob

United Kingdom

Reviews

Review of Digitec

Review of easyJet


Rated 5 out of 5 stars

Excellent service from Customer…

Excellent service from Customer support. Chat was quick connection, issue resolved.

Mohammad is a credit to company.

August 28, 2025

Reply from easyJet

Dear Rob,

We appreciate you sharing your feedback. We are happy to hear that our customer support and quick chat resolved your issue. We value your positive words and it means a lot to us to hear that.

Penny
easyJet Customer Service

Review of Currys

Review of Currys

Review of Auto Europe UK


Rated 5 out of 5 stars

Great prices

Great prices, very good cover insurance, easy to navigate. I saved over £350.00 compared to same deal direct with Hertz.

March 28, 2025

Reply from Auto Europe UK

Wow, thank you for your fantastic feedback! We’re thrilled you enjoyed our value-for-money offers and the variety of rentals available at Auto Europe. Your satisfaction is what drives us to keep improving. See you next time!

Review of Go.Compare

Review of Go.Compare


Rated 4 out of 5 stars

Easy to navigate

Easy to navigate, quotes mostly same as other sites, near enough mirroring them, the £250 access cover can work but some excess totals came to £500, so only getting back what they over charge in first place.

March 11, 2025

Review of Auto Europe UK


Rated 5 out of 5 stars

Amazing price compared with going direct to company

Amazing price compared with direct to hire company, easy to navigate, excess cover great price too.

February 28, 2025
Unprompted review

Reply from Auto Europe UK

Thank you for your kind words! We're thrilled to hear that you found our platform easy to use and that our pricing is competitive. We strive to make the hiring process as smooth and affordable as possible. We appreciate your feedback and will continue to work hard to provide excellent service. We look forward to welcoming you back soon!

Review of National Windscreens


Rated 5 out of 5 stars

Excellent service

Booked via my insurance for stone chip, great communication, chip fixed in about 20 mins, great job, would recomemnd National Windscreens.

February 14, 2025

Reply from National Windscreens

We're thrilled to hear about your positive experience. It's wonderful to know that our team provided excellent communication and a quick, efficient repair. We appreciate your recommendation and look forward to serving you again in the future.

Review of Revive! UK


Rated 5 out of 5 stars

Excellent service

Great communication, great job done on alloys and body work, they collected car in morning and returned it in afternoon, would highly recommend.

February 10, 2025

Review of Revive! UK


Rated 5 out of 5 stars

Professional Job

Great communication, fast quote and booked car in, car collected and returned same day, all works done as expected, very happy and would recommend Revive.

February 10, 2025

Review of Octopus Energy

Review of Aviva


Rated 5 out of 5 stars

Good deal

Easy access, used confused.com to get quotes, Aviva was 2nd best but a better deal for little extra.

July 30, 2024

Reply from Aviva

Great to hear that, Rob and welcome to the Aviva family 🙂

If you need to contact us, you can find us on Facebook or Twitter at @AvivaUK. You can also contact us here 👉 https://www.aviva.co.uk/help-and-support/contact-us/ if you do not wish to use social media.

Aviva Social Team

Review of My Transfers


Rated 4 out of 5 stars

Good price

Good price, driver on time, will.use again.

June 26, 2024

Reply from My Transfers

Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!

Review of Domestic & General - UK


Rated 5 out of 5 stars

Great service

Easy, excellent service, issue dealt with promptly

February 20, 2024
Unprompted review

Reply from Domestic & General - UK

Hello Rob,

Thank you for rating us so highly. We do appreciate it!

We are glad to hear that our service has been excellent and issue dealt with promptly.

Thank you,
Lucie
D&G Team

Review of DPD UK


Rated 4 out of 5 stars

Left outside front door.

Delivery on time but didn't hear anyone knock, ring door bell didn't go off, then a neighbour knocked door and said you have a parcel, lucky they did its an expensive laptop.

February 10, 2024

Review of DPD UK


Rated 5 out of 5 stars

Excellent

On time, very friendly driver, took his time, always happy when delivery information comes back and its DPD.

February 2, 2024

Review of Utilita


Rated 1 out of 5 stars

Nightmare company

2 hours on phone to switch from EDF, they have to do Elect/Gas separate, then im told i need new meters, so booked in for Elect/Gas.

31st Jan arrives, get text Electric is switched, day later nothing about Gas. Call them up, 3 different people, 1st, Gas is coming, 2nd, seems to be an issue, 3rd Gas was cancelled, all didn't give a flying monkeys, no, we will sort it out, did you cancel one asked and then said by the way only Electric meter will be changed.

I then while on call get a welcome email, Elect/Gas is with us, so create and account.

1. I'm set up as prepayment, never asked for it
2. Address is wrong
3. 3 x Electric accounts showing, all same details.

I call EDF, yes your electric has gone but Utilita didn't request gas, so i ask came i come back, yes was answer, we will do it now.

Seriously, this company have no idea what they are doing.

So heading back to EDF..

February 1, 2024
Unprompted review

Reply from Utilita

Hi Rob,
Thank you so much for discussing the issues you have experienced. I am so sorry your transition was not a smooth journey for you.
I will feedback all the points you have raised.
Apologies again.
Kind Regards
Sam

Review of KES Lighting & Home


Rated 4 out of 5 stars

Endon Orta 6 Light Semi Flush Ceiling…

Endon Orta 6 Light Semi Flush Ceiling Fitting Satin Brass Plate 98126

Quick delivery, packaged well, instructions complicated as 90 fitting parts and took ages to fit them all.

Light a lot lighter than photos but once up looks great and partner was very happy with her choice.

Will use KES lighting again.

January 12, 2024
Unprompted review

Reply from KES Lighting & Home

Thank you Mark, glad to read all that effort was worth it in the end!

Review of KLM


Rated 1 out of 5 stars

14 years flying with KLM as work abroad, no more

Thank you KLM for your prompt response, no surprised it basically took you minutes to say the same thing again.

So after 14 years of flying KLM from Edinburgh to Zurich for work, mostly via Amsterdam im left with a very sour taste in my mouth, i just looked on Trust Pilot at reviews and pages of the same issue as myself and customers being fobbed off by customer care.

As of today i will no loner use KLM as my preferred airline, i will no longer give 9 or 10/10 reviews on my flights and recommend you to others, i will use other airlines and only as a last resort book KLM if it works with my plans, i have Platinum Status for 2024 and will drop to Gold for 2025, so no worrying about XP points and booking flights.

I always booked KLM even if cheaper alternatives like easyjet direct via Basel or via London with BA, i will even happily pay a bit more for Swiss direct from Zurich but overall KLM you have lost a valued customer, all for a voucher to use on another flight, didn't even have to be full £200 i was expecting refunded, you cancelled my flight !!!

I won't miss the many cancelled flights in 2023, needing to constantly re-book due to disruption at Schipol but i was happy to call hotline and get dealt with by a proper person who cared about their frequent flyers, not a basic email response from so called customer care.

No wonder KLM has 65% 1* rating on Truspilot.

I'm glad i have only booked 3 flight so far for 2024, i will now look at other airlines for my Edinburgh to Zurich return flights.

I hope this reaches someone higher up but i will post all this on trust pilot to warn others that advise given about booking yourself with another airline and KLM will refund you difference, don't listen, nice people trying to help have no idea Customer Care and claims don't give a dam about what you did even when KLM advised you to do it.

Claim codes

C-7253750 - C-7454244

January 11, 2024
Unprompted review