United Kingdom
Review of Homescapes
Good quality V pillows at reasonable price
Reply from Homescapes
Hello Mark,
Thank you for your lovely comments.
We are really pleased to hear that you are happy with your purchase. We manufacture our bedding range ourselves to hotel quality standards, to ensure that they are comfortable and durable.
Thanks again for your review, we hope to hear from you again soon!
Homescapes Customer Care
Review of Montpellier Appliances
Bought a Montpellier washer dryer from Appliances Direct. Started to play up after year wouldn't drain properly dry function unreliable. Eventually dry function packed up and I contacted customer service on Mon. Concerned I hadn't registerered product so warranty negated but with invoice they honoured it..good start. Contacted by third party repair call centre was I available Thurs heard nothing got text 0945 Thurs saying engineer would be there 10-12. 15 mins notice....I had work appointments reply saying going out at 1130 not enough notice. Call centre rang asked why I was going out I said 15 mins notice unreasonable she got difficult saying couldn't rebook for a week.I said poor customer service I'll go on Trustpilot and review bad service she said that was threatening behaviour and hung up. So there ends my attempt to support British industry I'm buying a Bosch...
Review of Group 1 Automotive UK
Bought a VW Golf GTI ex demonstrator from Swindon Inchcape VW drove 4 miles tyre pressure indicator shows puncture pulled into service station to check pressure low so pumped up and rang dealer to find out how to clear pressure indicator alarm. This kept happening eventually took car to another VW dealer for service they found nail in tyre which cost £150 to replace. Rang Swindon as nail must have been in there on delivery they denied it and then discovered on pre delivery form the technician had highlighted the nail in tyre and they had let me take it away regardless. Shoddy lazy and dishonest when confronted with the facts. Wrote to guy in charge in early Nov now Jan heard nothing... jokers
Reply from Group 1 Automotive UK
Hi Mark Orr,
Thank you for your review.
I'm disappointed to see that you've had a poor experience.
If you'd like to contact us and provide your registration number and contact details, we'd be happy to discuss this further with you. Please email us at tellusmore@inchcape.co.uk. Please mention this Trustpilot review in your email.
We look forward to hearing from you.
Regards
Review of Interflora UK
Good service nice flowers rang to say bouquet had to be changed as some flowers not available.
Review of RED Driving School
Started well but unfortunately I paid Ian Stewart the Red driving instructor directly and he did a bunk didn't reply to texts or calls owing six hours of lessons. Contacted Red they won't do anything as I paid instructor direct not their problem.
Reply from RED Driving School
Thank you for your feedback and apologies for the inconvenience. Your son's instructor has been taken seriously ill and at his request, has been released from his contract as an instructor with RED. Unfortunately, as you say, you chose to pay the instructor directly rather than though RED's pre-pay system so your funds are not protected by our money back guarantee. That said, we have spoken to the instructor on your behalf and he stated he will deal with this. I trust you will be able to resolve this directly with the instructor given that you paid him directly. I wish you son well with any future lessons and in due course with his test.
Review of L&Q
L&Q take your money you take your chance rubbish management rubbish response times rubbish attitude...
Reply from L&Q
Hi Mark,
Thank you for your review.
If there is anything we can do to help we would love to hear from you.
Please contact us on:
Facebook: search L&Q
Twitter: @LQContactUs
Web: www.lqgroup.org.uk/contact
Susi
Review of Lovehoney
quick discreet service with plenty of choice.
Review of Pharmacy2U Ltd
Review of Pharmacy2U Ltd
Great service if your GP can remember to authorise repeat prescription.
Review of Pharmacy2U Ltd
Pretty efficient hassle free service if your GP can be bothered to authorise your renewal!!
Review of LetsGetChecked
Simple effective if not cheap with test results back 24 hours from posting and all clear...!!
Reply from LetsGetChecked
Hi Mark,
Thank you for your five star review.
We are delighted to hear that you were happy with our service and that you received your results quickly.
We look forward to having you test with us again in the future.
Kindest regards,
Fiona
Customer Solutions Executive
Review of MaxiNutrition
On the whole their products are expensive but if you wait til the discount offer e-mails you can bag yourself a bargain.
Reply from MaxiNutrition
Hi Mark,
Thank you for taking the time to leave this great review.
If you need anything at all please don't hesitate to get in touch, the team here at MaxiMuscle would be more than happy to assist you - https://www.maxinutrition.com/help/contact-us/
Also please don't forget to have a look at our website for helpful tips about training and nutrition to support you with your goals - https://www.maxinutrition.com/training/
Thanks again for the review.
Kind regards,
Stephen
Review of D-Store Manchester
Good value helpful staff excellent service overall
Review of Pharmacy2U Ltd
Does what it says on the tin and alot easier than going to the pharmacy to find they cant get your meds...
Review of Marmalade
Easy online service let's hope I don't have to test their customer service approach with any claims...
Reply from Marmalade
Hi Mark,
Thank you for your comments!
We hope you don't have to make a claim either! But we will look after you as best we can and do our upmost to get you back on the road as soon as possible if it does ever resort to that :)
Thanks again and happy driving!
Holly
Review of Absolute Snow
Charged me £11.95 for next day delivery three days later parcel turns up and they ignored my e-mail request for refund!!
Reply from Absolute Snow
Hi Mark, thanks for taking the time to submit a review, we really do appreciate it as we are constantly striving to improve our services. Upon reviewing your case i can see that we did in fact reply to your email, if it hasn't appeared in your email inbox please log in to your Absolute-Sow account via our website and you will be able to view it there. For future reference, as per our website, only orders placed before 2pm will be dispatched same day. Your order was after that time so it was dispatched the following day and from the Royal Mail tracking i can see that it was delivered the day after. We hope that the rest of our services lived up to our usual high standards so please do not hesitate to get in touch should you have any further queries.
Review of SPORTSBIKESHOP
Ordered replacement part for Astro R arrived boxed within 48 hours and cheaper than competitors. rang before order v helpful!!
Review of GSFCarParts.com
Lost for words!!
Reply from GSFCarParts.com
Dear Mark,
I believe your parcel was unfortunately damaged in transit, which is quite a rare occurrence thankfully.
Please contact us at website.sales@gsfcarparts.com with any issues that still need to be resolved, or ring us on 0121 626 7981, with details of your order to hand, so we can bring this to a swift conclusion.
Regards.
The GSF web sales team.
