mark orr

United Kingdom

Reviews

Review of Nutravita

Review of RAC Breakdown Cover


Rated 5 out of 5 stars

Reply from RAC Breakdown Cover

Good evening Mark,

Thank you for taking the time to leave feedback and if you need anything else, please don’t hesitate to reach out to our team on Facebook or Twitter!

Thank you,

Ajhar

Review of SportsShoes.com


Rated 1 out of 5 stars

In fairness Royal Mail let you down due…

In fairness Royal Mail let you down due for delivery 8/2/23 still haven't got 13/2/23!!

February 7, 2023

Reply from SportsShoes.com

Good morning Mark, thank you for your review.

I am sorry to hear you have not received your order, this is certainly not what we want our customers to experience. Please accept my apologies for the inconvenience this has caused you.

We promise to do absolutely everything we can to ensure you receive your order within the time frame specified. Our couriers have a 97.8% accuracy for their express service and a 98% accuracy for their standard service but on rare occasions there are events beyond our control that result in your parcel being delayed or missing in transit whilst it is with the courier.

I have checked your tracking and it shows as delivered today at 13:27pm. If you haven't received the order please get in touch and we I will launch a swift investigation.

Due to the delay I have refunded the order postage back to you, please allow up to 5 working days for this amount to show in your account.

Kindest regards,

Jonathan

Review of DPD UK


Rated 1 out of 5 stars

Avoid Avoid Avoid

Sent a motorcycle boot to Germany and they've lost it no customer service people just automated b.llsh.t. These people don't care about customer service

December 13, 2022
Unprompted review

Review of Appliances Direct

Review of Tucano Urbano


Rated 5 out of 5 stars

Winter is coming

These are a great piece of kit, the fitting on a Yamaha Delight obscure the front indicators a bit but otherwise good.

September 12, 2022

Reply from Tucano Urbano

Thanks

Review of Moonpig.com

Review of SPORTSBIKESHOP


Rated 3 out of 5 stars

Staff could be more knowledgeable about products

Went to Harlow shop as having trouble getting partner jacket that fits. Not a lot of female gear tbf and staff didn't have much of a clue about what was there. Went for a Rukka ordered on line asked if it had back armour told no so bought some. jacket arrived with armour so sent extra back...staff should be better versed on products they stock.

May 11, 2022

Review of L&Q


Rated 1 out of 5 stars

Feudal Landlords

I chair a recognised residents association in SW London and L&Q are the Freeholders. They sacked all the property managers end of 2021 and still haven't appointed one 6 months later. L&Q have a shiny facade in the media picking up awards for inclusiveness and meeting minority employement quotas but behind that facade are thousands of frustrated tenants and leaseholders who have to put up with their crass inefficiency. how they have charitable status is beyond me!!

March 2, 2022
Unprompted review

Reply from L&Q

Hi Mark,

We really appreciate your feedback and we thank you for taking the time to share your views with us.

We're saddened to hear of your disappointment and we're so sorry to learn you've been without a property manager for so long.

We would love to look into this for you, and to find out why it's taking so long to appoint another property manager. In the meantime, a temporary property manager should be in place to look after any issues.

Please feel free to contact us Mark and it'll be our pleasure to do this for you. We recommend you email us at lqdirect@lqgroup.org.uk and by ensuring 'Trustpilot' is mentioned in the subject line or your email.

Many Thanks
Customer Service Team

Review of Appliances Direct


Rated 1 out of 5 stars

Weak links in the chain

Nothing wrong with supplier but the courier co's they sub the delivery out to are dire. You pay £20 for collection of old appliance and that's what you get £20 worth. 3 attempted deliveries late on two occasions eventually dumped fridge on ground floor of flats as they said stairs too narrow. 10 days later come back to take away old appliance meanwhile tenants food all gone off I have to compensate. Poor poor poor!!

February 10, 2022
Unprompted review

Reply from Appliances Direct

Good Morning Mark
First of all, thank you for taking the time to leave us a review, we really do appreciate it.
Please accept my apologies for the issues you have faced regarding the delivery. This is certainly not the experience we expect our customers to have.
I would really like to investigate this further with the hope of resolving it for you, however I have been unable to locate your Sales Order with the information you have provided.
Please can you provide me either with your Sales Order Number or your Postcode and I will certainly come back to you
Kind Regards
Kimberley

Review of Proviz Sports


Rated 5 out of 5 stars

Excellent kit

Bought this to go over motorcycle jacket bought XL came up a bit small should have bought XXL but using it for cycling anyway stick out like a bulldog's b.ll.cks on dark mornings late eves!!

January 13, 2022

Review of Nutravita

Review of Myprotein

Review of CeX/WeBuy - United Kingdom

Review of AIT Home Delivery UK Ltd


Rated 5 out of 5 stars

Pretty Reliable

One of the few courier companies that give a target time and seem to stick to it if not communication good live call from delivery crew with updates

September 6, 2021
Unprompted review

Review of Myprotein


Rated 5 out of 5 stars

Reliable good price products .

I've been buying their products for years and have thought about trying other manufacturers but the products are good lots of choice and always a discount code which helps!!

August 29, 2021

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Review of 1st CENTRAL Insurance


Rated 1 out of 5 stars

I had a third party claim against them…

I had a third party claim against them their insured drove into and wrote off my stationary motorcycle on private property. They wouldn't admit liability. You get what you pay for these guys are cheap cos pay peanuts get monkeys.

June 10, 2021
Unprompted review

Reply from 1st CENTRAL Insurance

Hi mark,

Thank you for your feedback. We're sorry to hear about the experience you've had with making your claim with us.

We would like to look into this further for you, please give us a call on 0333 043 2022 or speak to us on web chat which can be found on our website. We’re here to help from Mon-Fri: 9am to 6pm.

Review of Evri

Review of Lovehoney