BY

Byron

United Kingdom

Reviews

Review of Designer Carpet

Rated 5 out of 5 stars

Brilliant service, competitive price. Very happy

Quick, clear communication ahead of ordering and a service and finished product at a great price.

Really pleased with the end to end experience.

September 24, 2025

Reply from Designer Carpet

Thank you so much for your kind words! We’re delighted to hear you were happy with our service, communication, and pricing. It’s great to know the whole process was a positive experience for you. We really appreciate your feedback and look forward to working with you again in the future!

Review of Octopus Energy

Review of Balfe's Bikes

Rated 3 out of 5 stars

The wrong colour and lesser value bike…

The wrong colour and lesser value bike was sent for my daughter’s 11th birthday.

Balfe’s were quick to remedy with an offer to exchange for the right one or keep the wrong one with money back our way.

My daughter keen to use it, decided to keep it.
Only after using it did we realise the gears were not set up correctly so the top chain ring could not be used - need to use a LBS to resolve.

June 26, 2024

Reply from Balfe's Bikes

Hi there. I am sorry to hear that despite us resolving the issue that you have experienced another with the set up of the bike. Please call our Support Team direct and a member of the team will be able to assist/advise you with regards to getting your local trusted bike shop to assist you. Thank you for your patience and understanding in this matter. KInd regards, Team Balfes

Review of Represent Clo

Rated 1 out of 5 stars

Invited to a member pre-black Friday…

Invited to a member pre-black Friday launch and ordered a lot of items with a good discount. So far, so good…

Note that delivery would be +5 days even if selecting next day delivery.
…No issue with longer packing and posting given the busy period but it took almost 2 weeks to deliver without any update which was far beyond what Rep suggested.

To add insult, on Black Friday and the general public an additional 15% off all items was given!!! Where is the benefit to an early members access?
Given order was still unfulfilled I asked for the order total to be adjusted but met with a hard orders are placed and cannot be changed.

Frustrated but didn’t fancy ordering whole order again to enjoy nearly a £100 benefit…

Delivery day finally arrives 12 days after placing order only to be missing 2 items, both of which were Christmas presents!

Had to chase again, only for an apology and refund - poor service.

Both missing items were available to still order on the website which was odd but due to time elapsed prices had gone back to full price.

If you’re still reading, it’s been a horror show in how not to retail to loyal customers. Really tarnished my view of Rep.

November 20, 2023

Review of RadiatorsOnline.com

Review of Hayes Garden World

Rated 1 out of 5 stars

Failed to deliver. Would not use again.

Accepted an order when item was 'in stock', after chasing had a confirmed delivery agent including confirmation from the delivery agent and then a day before delivery the order was cancelled. Poor Experience.

May 11, 2019
Unprompted review

Reply from Hayes Garden World

Dear Byron,

Unfortunately, when we came to pick your item on the day before it was scheduled for delivery, although the system had shown stock when checked, we simply had none left and as such we were unable to fulfill your order. We are unsure why this happened but the new system we now have in place has been improved, which should help alleviate this problem.

At the time it was thought it best to cancel and refund you so that you may source the product elsewhere.

I am very sorry for this poor experience and can completely understand your comment. I truly apologise for the disappointment.

Kind regards
Janice

Review of The Battery Company

Review of Sunglasses Shop

Review of Blowers Jewellers

Rated 5 out of 5 stars

Painless Transaction, Item as described

This is my 3rd watch purchase from Blower's and they continue to be my first point of contact when looking.
Item/s is always as described with a very quick delivery service.

Would not hesitate to recommend Blowers and I am sure I will be using them again in the future.

October 26, 2015
Unprompted review

Review of Urban Industry