David Hargreaves

Excellent service & a great deal on our new Honda CR-V. Shout out to Jack, our Salesperson who created an excellent deal for us.

Great way to find local tradespeople.
Easy way to find & research the right people for each job.
Honest reviews on their site really help

Very slow & try every reason NOT to pay or honour their promotions.
Whilst these are backed by the manufacturers, their 3rd party supplier who administers the scheme values don't live up to Samsung's values

Avoid buying from their website for anything from a Marketplace Sellers (not supplied by B&Q)
Order not delivered in timescales quoted & not even dispatched according to the Courier.
B&Q support and Sellers support won't help & blame each other.
No product & no refund
Very, very poor customer service

Arrivals in LBA continue be a 1 star experience.

- 30+ mins wait for ambulance lift to disembark passengers.
- lack of capacity forcing caring to leave passengers needing support to navigate their own way through security into arrivals
- lack of capacity of the buses taking passengers from pane to terminal
- unsafe driving by bus drivers, leaving less than 6 inches between a fuel tanker re-fuelling another plane & barriers is in no way safe.
- no LBA staff available airside or anywhere to be seen in arrivals to help & manage crowds.
- no luggage trolleys in arrivals
- arrivals hall dangerous full & overcrowded, 2 & 3 deep around all the luggage belts, and exits being blocked stopping people leaving arrivals & blocking fire exits.

GiffGaff continue to provide a reliable service & great value for money.

App doesn't update with investment values, 2 weeks + now. Calling their 'customer support' is a terrible experience who won't own issues and tell Customers to call another number.
1 star !!

Consistently bad experience.
Late delivery, information about the deliver just disappears from your site.
No existent support via online chat

Great TV, simple order process, amazing price and delivered on time when expected

Great ordering process with excellent prices.
Delivery worked a treat, on time with updates on the day.
New washing machine is perfect

XDP consistently terrible. Yet another parcel delivered damaged - wet, corners damaged and footprints on the boxes !!!
Driver refused to take back the item as a reject delivery.
Why sellers continue to use companies like this who knows? Cheap may be, Customer Service not existent.

Terrible delivery service by DX
Parcel left outside house by courier with no card or attempt to redeliver.
Parcel soaked by rain and unusable.
Still awaiting refund and damaged parcel to be removed

Update 26/09 - still no contact from supplier to collect this parcel. Toolstation - how do I get my money back when your supplier fails to collect it ?

No proir notice of delivery.
No one on their chat service to answer questions.
Courier left parcel is clear sight of road rather than taking back for redelivery as stated in email.
And it rained, £200 parcel damaged

Update on DX RESPONSE
Parcel WASN'T ACCEPTED. Your courier left it, no card, no contact just left it outside. Won't be purchasing again from that Supplier as they can't offer an alternative courier to deliver it safely

Gone into liquidation today
According to the email we received they've gone into liquidation & you need to recover your money via S75 :(

PS their website is still live, only home page as the notice ... try /faqs after .co.uk

Their details:
Easy Ticketing is a trading name for ‘Simple Ticketing Ltd’. We are registered in England and Wales under company number: 11990780 Our registered office is at: Unit 5 Mercia Business Village, Torwood Close, Coventry, England, CV4 8HX

Their courier DPD delivered a new laptop today in a water damaged, wet cardboard box :(
Process to return and get your money back is so difficult taking upto 2 weeks from order to getting our cash back.
Won't be buying from AO again!!

We've been loyal customer for over 8 yrs but seeing in a massive leap smart pass costs this week of over 100% its time to leave.
Swap from Waitrose to M&S hasnt been good - quality, service and product availability has dropped.
Ocado no longer offer a premium product for us.

More parcels thrown over the fence today, split and left in the rain.
Since you changes the guidance for your couriers the service has been terrible.
2 of last 3 Hermes deliveries have been returned to the suppliers & we now ask sellers if they are using Hermes. If it's yes we don't buy from them !!

It's a 1 from me. What used to be a great service isn't anymore.
Delivery (maybe) by 7pm. Chatbot poorly designed with no ability to answer simple questions, no LiveChat option in UK & phone service is terrible with Agents somewhere else in the world with poor English skills. Agent could only repeat their script, wouldn't reschedule delivery.

My experiences of Jaja since closing my account prior its transfer from PO Money have been terrible. After 9 months they still cannot correct their mistakes on my credit file, 4 attempts and its still wrong. Jaja have now added a 2nd account to credit file for a card they never issued which their website says is a 'known fault'. Even the Financial Ombudsman cannot help resolve their mistakes.

Booked & PAID FOR a courier collection today (via DHL) using their portal yesterday.
Courier doesn't show up & Parcel Monkey's response it's no our problem and it's the couriers fault.
Oh and yes you have to wait in again for another full day for a collection.
Based on my experiences simply avoid and why AMAZON recommend to use this company for booking returns who knows !!!!