Don't believe their promises, stay away
Ordered 20 Christmas cards on the 1st of December. 10 days later it's still 'in production' without any indication on the delivery. At the time of order the supposed date of delivery was the 6th of December. Tried to contract the customer support through chat and Messenger but couldn't get a human being on the chat. The phone menu didn't work. I believe this is probably on purpose. Don't believe their promises on delivery, or better; never ever order something on their websites. I know I won't be tempted anymore by one of their brutal discounts and promotional offerings for a nonexisting service.
/update after the feedback;
I've been trying to contact customer support for days already. Even this morning, again (on Messenger): no response at all, no new status updates at all.
Reply from albelli