Review of Hellocashback


Rated 2 out of 5 stars

Careful: payout can be a problem using MasterCard

I had been trying to receive a payout for over 3 months: it just didn't work. I've tried two different fully working Mastercard, but Hellocashback always shows an error when trying to be paid. The helpdesk claims problems with the bank, but my bank and the local Mastercard-representative tell me there's nothing wrong with my cards nor does it have any restrictions.

/update: reply
I'm not using prepaid creditcards: it's a regular Mastercard creditcard issued by my local bank! I've contacted my local bank and they don't even see a payout attempt by you.
/update2
Recently Hellocashback added Visa compatibility and that worked for me, right from the very first try.

July 6, 2022
Unprompted review

Reply from Hellocashback

Hello, Kristof.
Your payments have not been collected to your card because you already used a prepaid card, as we noticed on the payout page we don't support this type of cards and this is not our fault it blocks by a payment system.
But we have a piece of good news for you, we recently noticed that we are looking to improve payments for VISA card and we're happy to inform you that we have already launched it today.
So you can try to make a payout and receive your money today.