The service of allibeli is quick and the quality of the of their prints are very good.
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Review summary
Based on reviews, created with AI
Based on these reviews
Just a little hiccup with the delivery, but otherwise, a very good experience.
Verified
Albelli is in orde, maar de levering is niet altijd correct.
Invited
Thank You received well and before delivery expected date. Would be very good to have the community in Wnglish.
Invited
As always quick execution of order. Photobooks are great way of sharing memories other than on your mobile device.
Invited
It was really nice result and the photo album quality. Thank you!
Invited
Posters are exceptionally good quality.
Invited
Super grtjs
In the past I made some very nice books with this user friendly programme. Didn't use it for a while (no time) and now it even has much more to offer. I really like the new templates as well as the c... See more
I ordered my wedding photobooks with Albelli be. At first the quality of the product was not up to the mark. However, team Albelli really took my complains into account and provided me with best possi... See more
A great product. I ordered a photo on a wood. And it came out really great and I and my wife were very satisfied. And we definitely will use other products from your company.
I used Albelli on the recommendation of a friend because they are Apple compatable. The website was so easy to use and the result is an amazing book of memories!!
Invited
As goodvas always.
You'r offer was not given from my last order. Prize is high than other Group. Seme compositie. I wonder; what you gonna do about it?.
Company replied
I only have the very large photo books in gloss finish from Albelli and the first 5-6 books were very good. Print was good, book was well made and the packaging prevented any damage to the lar... See more
Company replied
I was very satisfied with the quality of the printing and the ease of delivery of the printed items
Seem to be back on track. Last two largest format photo books very good and well packed
Very easy tool to use, practical step-by-step guide and lovely end product.
Excellent! snelle service, product is as promised mooi en kwaliteitsvol
Super service on time and at great quality. Very satisfied.
Super tevreden over de service en het afgewerkt produkt!
Verified
Snelle service en prima in orde! Perfect
A nice present. It was delivered timely.
Really liked the service. Recommended.
Very happy with the service provided.
The major thing about which their service can boast about, didn’t work quite well. Too limited options for customization. I wanted smth special for the present. Didn’t get it, though.
Company details
Written by the company
Wij zijn er voor de verhalen. De mooie, de ontroerende, de verhalen die je steeds opnieuw wilt horen. Wij houden je verhalen levendig als op de dag dat je ze beleefde, zodat jij terug kan kijken op je hoogtepunten en je verheugen op de momenten die nog moeten komen. albelli begon in 2003 met de verkoop van fotoboeken in Nederland. Daarna werden de activiteiten al snel uitgebreid naar verschillende andere Europese landen en het Verenigd Koninkrijk. Tegenwoordig kunnen klanten ook bij ons terecht voor wanddecoratie, kalenders, kaarten en andere fotoproducten. albelli BE maakt deel uit van Storio group. In totaal hebben we acht merken in veertien verschillende landen en bedienen we meer dan elf miljoen klanten. Daarmee zijn we een toonaangevend bedrijf voor gepersonaliseerde fotoproducten in Europa. Wij blijven ons dag in dag uit vernieuwen zodat onze klanten hun mooiste herinneringen met elkaar kunnen blijven delen. We make joy unforgettable. We brengen jouw verhalen tot leven met gepersonaliseerde fotoproducten van hoge kwaliteit, zoals fotoboeken, wanddecoratie, kalenders en cadeaus. Dankzij onze innovatieve software kan je elke creatie uniek maken. Verwen jezelf of verras je familie en vrienden eens met een gedenkwaardig fotocadeau van albelli. Onze fotoproducten worden met de grootste zorg gemaakt waardoor je al je verhalen tot leven kan brengen, groot en klein, gepland of onverwacht. Zo kan jij al die mooie momenten herbeleven en ze jarenlang koesteren.
Written by the company
Klanttevredenheid gegarandeerd
Wij willen dat je bij ons een onvergetelijke ervaring hebt.
Kom je er niet uit bij het creëeren van je product? Ben je niet blij met je bestelling? Indien je ergens ontevreden over bent, aarzel niet om contact op te nemen met onze klantenservice, we bieden graag een passende oplossing.
Contact info
albelli B.V. Stationsplein 53-57, 1012 AB, Amsterdam, Netherlands
- 07 814 01 32
- https://service.storiogroup.com/hc/nl/p/contact
- albelli.be
Laatste aanbiedingen
4.2
Great
15K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Invited
Posters are exceptionally good quality.
September 18, 2025
Invited
Customization
The major thing about which their service can boast about, didn’t work quite well. Too limited options for customization. I wanted smth special for the present. Didn’t get it, though.
August 8, 2025
Unprompted review
Invited
It was really nice result and the photo…
It was really nice result and the photo album quality. Thank you!
June 18, 2025
Invited
As always quick execution of order
As always quick execution of order. Photobooks are great way of sharing memories other than on your mobile device.
March 19, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Redirected
I bought a voucher to create a fotobook…
I bought a voucher to create a fotobook for 95 Euros. I missed the time frame to create it and there was no grace to prolong it for two days and they never sent a reminder until when I have time to create it! But instead the whole time hundreds of emails to make advertisement!!
February 6, 2025
Unprompted review
Reply from albelli
Dear mr./mrs. Schwyzer,
Thank you very much for your review on Trustpilot. We really appreciate your feedback.
We are sorry to hear that you are not satisfied with your purchase from albelli. Please contact our customer service for further help and support:
https://service.storiogroup.com/hc/nl/p/contact
Thank you in advance for your cooperation.
Kind regards,
albelli
Invited
Thank You received well and before…
Thank You received well and before delivery expected date. Would be very good to have the community in Wnglish.
December 21, 2024
To avoid!
Avoid this service, total rubbish. Ordered Christmas presents on 6 December, with delivery by today 19 December. I have received no update that the order would be delayed. Today I logged in (surprised that I didn’t get a delivery notice since it is the last day) and the system says the order is delayed. There is no new delivery date. I am trying to call customer service to cancel my order as I won’t be needing the Christmas presents after Christmas, but no one is answering the customer service number. Thanks for nothing, this service is a total con and to be avoided at all costs!
December 19, 2024
Unprompted review
Reply from albelli
Hello, thank you for your feedback, we are sorry to hear that you are dissatisfied with our services. Please use the following to contact customer service if you need further help regarding the complaint about the order, and we will try to answer it as soon as possible: https://service.storiogroup.com/hc/nl-be/p/contact
Kind regards,
albelli
Redirected
Don't believe their promises, stay away
Ordered 20 Christmas cards on the 1st of December. 10 days later it's still 'in production' without any indication on the delivery. At the time of order the supposed date of delivery was the 6th of December. Tried to contract the customer support through chat and Messenger but couldn't get a human being on the chat. The phone menu didn't work. I believe this is probably on purpose. Don't believe their promises on delivery, or better; never ever order something on their websites. I know I won't be tempted anymore by one of their brutal discounts and promotional offerings for a nonexisting service.
/update after the feedback;
I've been trying to contact customer support for days already. Even this morning, again (on Messenger): no response at all, no new status updates at all.
December 11, 2024
Unprompted review
Reply from albelli
Dear Kristof,
Thank you very much for your review on Trustpilot. We really appreciate your feedback.
We are sorry to hear that you are not satisfied with your purchase from albelli. Please contact our customer service for further help and support:
https://service.storiogroup.com/hc/nl/p/contact
Thank you in advance for your cooperation.
Kind regards,
albelli
Invited
As goodvas always.
November 13, 2024
Invited
Top service
January 10, 2024
Invited
Altijd een jaarboek en is top!
January 5, 2024
Invited
Product tip top in orde!
December 29, 2023
excellenyt
November 28, 2023
Unprompted review
Invited
Steeds correct
December 13, 2023
Invited
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The Miami Dolphins are off to a dominant 3-0 start so far this NFL season, in large part due to their superstar wide receiver Tyreek Hill. The seven-time Pro Bowler recently revealed that, upon retiring from the NFL, he would like to become a porn star.
Hill linked up with the Tampa Bay Buccaneers wide receiver Mike Evans for a Twitch stream where they discussed post-NFL plans. Evans had a lot of praise from the Dolphins receiver as a person, saying, “When you retire, you’re gonna be all over the place. They’re gonna put you on TV [and] everything.”
June 27, 2023
Unprompted review
Invited
Tot hier toe altijd top...
July 17, 2023
Invited
Invited
Decent prices and fast service but…
Decent prices and fast service but unfortunately the printed photo quality was very bad (they did not have resolution issues on the computer).
June 18, 2023
Reply from albelli
Dear Lisa,
Thank you very much for your review.
We are very sorry for any inconvenience this experience may have caused.
We would like the opportunity to investigate this matter further.
If you have not already, could you please email us at klantenservice@albelli.nl with your order details.
We look forward to hearing from you.
Kind regards,
albelli
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