United Kingdom
Review of Moonpig.com
Reply from Moonpig.com
We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Review of Net World Sports
Review of Motorway
it was ok.
guidance on uploading the pictures could be better and the process takes far longer than expected.
Website and app display different information when trying to confirm status, which is annoying.
of course, the buyer collecting the car chipped the price on the driveway (part of that was fairly so, but part not in accordance with website info)
Reply from Motorway
Hi Marcus,
Thanks for your review. We’re sorry you were unhappy with your experience.
We understand that you experienced difficulties with our site and app, and we apologise for any inconvenience.
Ordinarily, our photo app will assist you in taking photos that meet our requirements, preventing you from having to retake any and helping you create a professional-grade vehicle profile that helps to maximise your offers on the day of sale.
Where you experience difficulties with the app which we are unable to immediately resolve, our Sales Team will provide you with example photos to follow and send to us via email to ensure this doesn’t hold things up.
If you could provide more information on the discrepancies in the information supplied on the app and the website to reviews@motorway.co.uk, we would be happy to look into this further for you.
Unfortunately, if the buyer identifies any issues that were not listed on your selling profile, they may look to cancel the sale or adjust their offer at the point of collection to take this into account, as your offer is based on the accuracy of the information provided and advertised on your profile.
In this instance, the buyer provided photos taken at the point of inspection which highlight paint issues on the front bumper, chips on the back bumper and bonnet, a camshaft sensor and headlights fault, and also condensation in both headlights, which we were not made aware of prior to listing your vehicle. The only imperfections declared during the qualifying process were one small stone chip on the bonnet and one small dent on the passenger side wing.
You’re never obligated to accept a lower offer, but the vehicle must be as described in order to achieve the agreed price.
Nevertheless, we appreciate all feedback and are pleased to see that the sale was completed.
Kind regards,
Shannon
Sales Support Escalations Team
Review of zootsports.eu
Quick delivery and really responsive to questions.
Kit quality is also excellent
Review of dxdelivery.com
Abeid and Mansoor were both very polite and humorous, and delivered the heavy item (a large shed) without issue. They checked exactly where i wanted it left and stacked the 3 packages neatly.
10/10
Reply from dxdelivery.com
Good Morning,
Thank you for your feedback we really do appreciate it.
Have a great weekend .
Kind Regards
Claire
Review of Sigma Sports
Review of Tradeinn
I've found deliveries to be increasingly slow and the support function to be abysmal - it took countless messages to fix a software issue that prevented me from returning an item, and so far ive been waiting 40mins on the online chat function and haven't even dealt with anyone.
Prices may be good but you best hope you don't encounter an issue.
Reply from Tradeinn
Hello Marcus,
We're sorry for any inconvenience this has caused, but in that case, we need you to submit your order number in your review so we can check the current status of your order and handle your issue.
Regards
Review of Precision Property Improvement
I've used Brill Precision in both a personal and commercial capacity on numerous occasions. They have undertaken a range of decorating and maintenance tasks for me, and I have found them to be professional and thorough in all aspects.
Highly recommended.
Reply from Precision Property Improvement
Thank you - We look forward to working together again this year
Review of Sigma Sports
Great selection of products and always well priced.
The free delivery and easy returns is the main reason i keep going back to Sigma
Review of Sigma Sports
Review of zootsports.eu
Review of Sigma Sports
Review of Tweeks Cycles
Review of Wicken Toys Ltd
Bought a TP toys big bouncer over a year ago at a great price and received quickly. A year later TP toys agreed to replace a worn out part and Wicken took the time to search through past order books/files and provide me with a copy proof of purchase. Thanks Wicken, much appreciated
