Customer Roddy Morrison

Thank you for sharing your feedback on your positive experience, we really appreciate it!

Hi Roddy,

I hope that you are doing well.

Thank you for taking the time to share your feedback about your recent experience with us. We appreciate your honesty about the complications you encountered with our flight and transfer suppliers, as well as the difficulties in receiving confirmation and communication preferences.

We sincerely apologise for any inconvenience these issues may have caused you. Your feedback is valuable as it highlights areas where we can improve our service. We are continuously working to streamline our processes and enhance communication with our customers, particularly regarding booking confirmations and partner arrangements.

While we are pleased that the situation was eventually resolved to a satisfactory conclusion, we understand that the journey to get there was not as smooth as it should have been. We will use your feedback to review and improve our customer communication channels.

Thank you for choosing Thomas Cook for your travel arrangements. We value your business and hope to have the opportunity to provide you with a more seamless experience in the future.

Sunny regards,
Corey
Customer Operations Team

Thanks for the brilliant 5 star review ! We are really pleased that we could help you out with our insurance ! We hope to see you again soon. Rob @ Customer Services

Thank you for your review, please don't hesitate to contact us should you need any further information.

Many Thanks
Resincoat

Thank you so much for the great review. We really appreciate the positive feedback on our offers and delivery. We hope you enjoy your order and look forward to assisting you with your next one.
Best wishes,
The Slurp Team

That's lovely to hear Roddy!

Thank you for taking time out of your day to share your amazing feedback with us :)

If you need any help in future, please don’t hesitate to reach out on our social media platforms: Facebook, Twitter or Instagram. Be sure to mention Trustpilot so we can pick up your query quickly 😊 Tahir

Thanks for taking the time to leave a 5 star review!

Hello, I'm sorry I can't give you 100% satisfaction.

Stunahome is a legitimate company. I'm sorry if it has caused you a bad shopping experience.

We will make improvements based on your suggestions. If you have any other questions, please contact our customer service support@stunahome.com Thank you for your understanding!

Many thanks for your feedback and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.