John Scale

Easy to book, good prices and well laid out website

Easy to drop off and simple process

Well packaged but order tracking was not much use until the last 24 hours. Item did not fit so returned.

Excellent clothing and quality as usual. Great designs and the physical shop was laid out well

Really poor experience, placed an order over 2 weeks ago, advised item has been shipped. DHL advised a week ago there was an exception and DHL needed to contact them, since then been trying to get a response from their support team - it seems to be non existent. Waited in the phone for 45 mins before being answered and now constantly told wait a further 24/48 hours for response. They are now saying due to a large number of contacts my response will be delayed, clearly points to a poor support setup and don’t value customer care. Have tried contacting them via various methods but not getting anywhere, also asked to escalate my complaint but they are not interested - telling me to be patient. Avoid at all costs, wish I had not placed an order with them.

Great looking product (t-shirt) good communication and delivery on time. Look forward to buying from them again.

Great communication, fast shipping and cool looking t-shirts

Great communication, good price and fast delivery. Really nice jacket and well worth the money.

Excellent trainers, well packaged and they look stylish and perfect for summer.

First pair of Superga’s but not the last.

Easy hassle free experience. Local drop off location and easy to use.

Fast delivery, good price for a stylish backpack.

Ideal size for aircraft cabin and whilst on holiday.

Good selection of discounted items, good pricing and fast shipping.

Good selection of supplements, reasonable pricing and fast shipping.

Well made cycling clothing, looks classy and higher end of price range

Good selection of products, delivery can take sometime to the UK. Competitively priced.

Nice products, good menswear range for staple items. Staff friendly and pricing reasonable.

Nice clothing, can be on the expensive side but you are probably paying for the name. Order shipped on-time and communication was good throughout.

Excellent retailer. Good selection of products and often sale items. Good communication and fast delivery.

Great looking items, well priced and fast delivery

Well made products at a reasonable price. Good selection of items for men and they look good.