World Travel And Tours Ltd Reviews 23

I paid £3,800 to World Land Travels in December for 4 airline tickets to Nigeria. The money was transferred to their Lloyds Bank account. Out of 4 tickets, only ONE was ever issued – the other 3 never appeared (outstanding £2967).

My wife, daughter, and sister-in-law were due to travel on 18th December, but Mr Khan never issued their tickets. Instead he issued multiple tickets that were invalidated when we checked them on line. He lied that the numbers was wrong, but did not know we called the airline, who commented that the ticket is not a scam. Mr Khan, proceeded to dodge my calls, fed my wife daily excuses, and demanded an extra £3,000 on top of what was already paid. When I pressed him to meet at his “office,” he refused – and no wonder. The address he gave is a derelict, abandoned house.

This is not an isolated incident. Looking at other reviews, the same pattern of fraud is clear: take money, issue one ticket (if any), and keep the rest. This is not incompetence – it’s a scam.

👉 @Trustpilot – Please investigate and suspend this company’s profile.
👉 @LloydsBank – You are hosting an account being used for fraud. Do the right thing and protect consumers.
👉 @ActionFraudUK and regulators – Multiple victims are reporting identical cases. Act now.
👉 @BBC – Help expose this fraudster and stop him from stealing from hardworking families.

This is my hard-earned money, stolen. World Land Travels is tarnishing the name of legitimate travel agents and destroying public trust. This company is fraudulent and must be shut down.

⚠️ Warning to consumers: Do not trust World Land Travels. They will take your money and provide no service.

I paid £3,800 to World Land Travels in December for 4 airline tickets to Nigeria. The money was transferred to their Lloyds Bank account. Out of 4 tickets, only ONE was ever issued – the other 3 never appeared (outstanding £2967).

My wife, daughter, and sister-in-law were due to travel on 18th December, but Mr Khan never issued their tickets. Instead he issued multiple tickets that were invalidated when we checked them on line. He lied that the numbers was wrong, but did not know we called the airline, who commented that the ticket is not a scam. Mr Khan, proceeded to dodge my calls, fed my wife daily excuses, and demanded an extra £3,000 on top of what was already paid. When I pressed him to meet at his “office,” he refused – and no wonder. The address he gave is a derelict, abandoned house.

This is not an isolated incident. Looking at other reviews, the same pattern of fraud is clear: take money, issue one ticket (if any), and keep the rest. This is not incompetence – it’s a scam.

👉 @Trustpilot – Please investigate and suspend this company’s profile.
👉 @LloydsBank – You are hosting an account being used for fraud. Do the right thing and protect consumers.
👉 @ActionFraudUK and regulators – Multiple victims are reporting identical cases. Act now.
👉 @BBC – Help expose this fraudster and stop him from stealing from hardworking families.

This is my hard-earned money, stolen. World Land Travels is tarnishing the name of legitimate travel agents and destroying public trust. This company is fraudulent and must be shut down.

⚠️ Warning to consumers: Do not trust World Land Travels. They will take your money and provide no service.

We paid £2,967 (£989 each) and a fourth ticket for £833 towards our trip to Nigeria in December which made up a total of £3,800 to World Land Travels for 4 airline tickets. The funds were transferred via bank transfer to their Lloyds Bank account. Out of 4 tickets purchased, only ONE ticket was ever issued – the remaining 3 tickets are still outstanding. I can see same pattern in the complaints here on the company page.

We were to travel on the 18th of December and every day Mr Khan had a new story why he has not issued our tickets. He, eventually sent us a fake ticket and when we checked online with Turkish airline, it was a scam, we were told to contact the agent. My sister called him and he stated that we should pay him extra money ( £3000) which we agreed to, as we needed to go and celebrate with our family, however, my sister suggested coming to pay him cash physically and get our tickets. He declined my sister coming to the office, because he knows that the office address he has on companyhouse registration, is fake and does not exist. He then went cold, stopped taking our calls and only send texts, "I will get back to you". This is nine months later and Mr Khan is yet to refund us.

Booked a flight with them for my whole family in Jan. to fly on July 2025. Already paid £3,500 only to be told that we are not flying and that the airline cancelled our flight. They are charging additional £1000 to find a different flight. They have dismissed our calls and email. Also postal letters don’t get delivered on their registered address on their invoice. No flights provided and they’ve got our money. All scam, I don’t know how this people can sleep at night for doing things like this to others. They are hard work earned money that you scammed from us. I hope no one else will get scammed by this travel agency.

With regards to your reply. I was not late with the payment. It was an installment and every month I am sending payment, why are you only informing a month before my flight about it. You waited until I made majority of the payment. The issue is that you didn’t provide me with a ticket and no refund given. You’ve got my £3,500 with no flights and refund. You can’t possibly say that you are keeping the whole £3,500. There must be some refund there.

We booked an AC van and agreed a price. On the day they could not send a van so sent a car instead. This was tight space for our needs and not comfortable but it did get us to the airport.
The owner was reluctant to drop the rate but eventually did knock a very small amount off.
Our driver was really pleasant which earned a rating star but I would not use this firm again

Good customer service
Amazing manner of approach to customer. I will highly recommend him to family and friends.

Raymond Gray
I had a very good service and deal from him, with a payment plan . Am Travelling in November 2025 to Ghana by British Airways premium economy.
Very much recommend to all .

Had a very horrible experience with the company, through Mr Khan.
My wife introduced him and World travels and tours to me as a reliable company and I sent money for booking of British Airways to Mr Khan in the sum of £850. Three days later, my wife sent a fake ticket purported to have been sent from Mr Khan.

We tried to confirm the ticket but it returned non-existent.

Almost twelve days after money was sent and on the day before that trip in the night around 11pm, my wife sent
me a message from Mr Khan that the flight has been cancelled. I said it's impossible for an airline to cancel a flight and not inform customers days earlier. We requested for the e-mail of that cancellation but he never sent it.

We couldn't sleep till 4am and started looking for another flight as my trip was urgent and needed to be made that day. He said he can book only a one way ticket with the £850 he had collected ten days earlier which was for a round trip ticket. Out of desperation, we accepted. Yet he went ahead to request that additional money be added to the £850 again for just a single ticket. At that point, we ask for refund and after so much back and forth, he refunded only £600, leaving balance of £250,knowing that flight for that same day would be super expensive.

It Has taken a lot for him to refund the remaining £200 and a lot more for the final £50 to be refunded on Saturday 19th April,2025 after so much pressure.

This attitude is not only rascally but highly repugnant and detestable for a company that desires loyal customers.

When we deal with customers, we must understand that a good or bad review is the experience and aftertaste you leave in the mouth of satisfied or unsatisfied customers.

I cannot praise you when you played me...

I had the worst experience with world travel and tours Ltd , they accepted to book a flight for me and even sent me a booking confirmation, 10 hours to the trip they called that the airline did not agree on the already paid amount and asked for me to add a whopping 700£ to the booking , what that means is the booking confirmation that was sent to me was fake and they wanted to manipulate me into paying more at the dying minute, they took several weeks to refund my money and paid it bit by bit after many treats and did not treat me as a customer ,I urge who ever want to do business with them to think twice of that decision as they can not be trusted .the agent who attended to me he’s name is Khan very rude and very unprofessional.

World travel tours have taken care of every little detail. My wife and daughter required an urgent flight and they were amazing with making everything nice and easy.

I was impressed with the level of care and responding at unsociable hours. The one that saved the day for us was when I received a message the night before around 9pm telling me the time of the flight as 8:35am when for some reason we thought it was the evening.

I cannot thank you enough, you have been amazing. Will definitely use you for our next trip.

Look at the time of your flight :-)
Highly recommended :-)

I recently had the pleasure of booking with World Travel & Tours Ltd, and I cannot recommend them highly enough! My father has various health issues, and Muhammad from World Travel & Tours Ltd, went above and beyond to ensure that he had everything he needed for a safe and comfortable flight from London to Cairo.

Not only did he take the time to understand my father's specific requirements, but he also made all the necessary adjustments needed. His attention to detail and genuine care for my father's well-being truly made a difference.

Additionally, the prices Muhammad offered were unbeatable. I compared quotes from several other agents, and I was amazed at how much more affordable his rates were compared to the market.

Thank you, Muhammad, for your exceptional support and service! You made our travel experience stress-free and enjoyable.

Muhammad was a good person very kind he understands what I wanted and he delivered it unto me that was my great my greatest joy he explained everything to me in our so much pleased

I recently had the pleasure of working with Muhammed Bilal to plan my trip to Istanbul, and I must say, it was an absolute delight!
Even though I had lot of doubts regarding my visa procedures , he was the one who gave me the clear idea about what all i need to do from my end .
The attention to detail was remarkable, from booking flights, accommodations , it was an amazing experience

I would say his customer service was exceptional . He was always available to answer my questions, provide updates, and offer valuable advice.

I've never felt so taken care of by a travel agency before . truly exceeded my expectations, and I wouldn't hesitate to recommend them to anyone seeking an stress-free and unforgettable travel experience.
Thank you, Muhammed Bilal for making my trip to Istanbul an unforgettable vacay !

*Highly Recommended!*

I had an overall good experience with Jalal. Very attentive and easy to communicate with. Would definitely recommend to others

Jalal was professional and gave up-to-date travel advice and prices competitively cheaper and flexible payment schedules. Almost 24/7 helpline access when you need urgent information. Highly recommended

Best travel agent and the dedication to make your dream holiday come true , trust worthy and worked tirelessly to reunited a family together-@MR khan and Jason Thankyou so much. My hope had vanished the night before my travel but the 2 men saved me working late in the night till morning in the middle of a storm as well. I recommend World travels and Tours LTD 100% for their dedication to bringing a smile on your face no matter what.

Khan is the best advisor, he is very good at communicating and is very helpful with all my queries. I totally recommend him!

This evil people are all scammers please don't have any dealings with them. They hide under the guise of selling tickets to sware people of their hard earned money. They collected money from a family friend and didn't get the tickets also refused to pay back the money...they're worse than devil please do yourself good by throwing your money in the bin than doing business with this one. Mr Khan is a fraudulent man.

This conman , scammer lier khan alias Rashid Saka..,. Beware of this conman… he is under police investigation but he is still operating.. he has scampered several families luring them eugh cheap tickets using different accounts under his name and then he will not deliver…. He is worse than a devil, he is fake sadistic person u will come across

Thank you so much muhammad 020 8129 4373 for such a amazing services.i booked my flight to Islamabad for my family. I didn't travel but my family is happy with this company. Highly recommended