Woodfell Reviews 24

Woodfell Asset Management presented Flat 107, Peacehaven for tenancy despite an ongoing cockroach infestation affecting multiple flats and communal areas.

Before we were due to move in on 6 Oct 2025, we found the flat to be in an infested condition we considered uninhabitable. The agent claimed via email to be unaware of any issues, but other tenants told us that this infestation was reported to Woodfell weeks before our contract was signed.

Based on our experience, we considered the flat in Peacehaven to be uninhabitable, and we felt the situation was handled very poorly by the agent, putting our belongings at risk and causing major stress. We strongly advise anyone considering a tenancy in Peacehaven or with Woodfell Asset Management to avoid them entirely.

Your services are good. Maintenance is efficient and swift. All in all it is a good experience with Woodfell.

I’ve had a great experience renting from this company. The management is very professional, always listens, and resolves any issues promptly. Highly recommended!

I have lived in a flat managed by Woodfell for almost 3 years now. Not only have I never had issues with contacting them or receiving support from them, but they are a genuinely friendly and helpful team who are always a pleasure to work with. Very professional and always helpful. When reporting maintenance issues which require an engineer to visit the house, they always called me back within 24 hours to arrange a time that worked for me and the other tenant. Ben Friedlander is always helpful and understanding when managing any queries or issues with the tenancy and is a star!

We’ve had an incredible experience with Woodfell.
The whole team have been attentive and helpful when required and cannot recommend them enough.

Bella was a brilliant manager to us.
We lived at Springfield Place and the management was constantly improving the communal areas and grounds which was a real treat
She was there for any tenancy issues we had, maintenance was always resolved and they even managed to help us find a new place!

One of the worst management
This is a shit company trying to take all your money by giving fake contract terms and conditions avoid this company. Recently trapped by this company and they also show fake properties.

Very helping and supporting especially Bella Caushi and her team Very Welldone and keep it up.

Two years ago I called Woodfell and told them my situation - I am a refugee, I don't speak English well, I recently found a job and I need long-term housing.

From the first days of communication with the employees and managers of Woodfell, I felt goodwill and attention to me. I managed to quickly complete the necessary documents and rent an apartment.

The apartment in APEX HOUSE became my first rented accommodation in Britain, and Woodfell was my first landlord.

I heard a lot of information from my friends about the existing problems with renting housing and the difficulties of interacting with the owners of housing, so when after some time I needed to change my place of residence, I did not dare to leave this beautiful house.

I see how the house and the area around it have changed - a closed courtyard and many young trees, clean and well-groomed.

Woodfell employees are friendly and sociable, always responsive, so everyday issues are resolved very quickly.

The Woodfell team provides its clients with services of the highest standard and I wish the entire Woodfell team productive and enjoyable working days filled with new achievements and a positive mood!

Woodfell is the highest level of professional management company, providing an excellent service to tenants, and offering welcoming and executive style buildings.

I would highly recommend.

We have lived in our flat and going into our 4th year.

The management company is amazing. If you need a repair it is done within a timely manner and the communication is quick and easy.

Everything is done in a timely manner.

When you email personally they always respond and give a clear and concise answer.

I can not praise them enough and we hope to live here for many years to go.

⭐️⭐️⭐️⭐️⭐️
We had a great experience with Woodfell Property Agents. Ben was extremely helpful in finding us the right property—he really listened to what we were looking for and guided us through the process smoothly. The management department has also been very responsive and easy to deal with whenever we’ve had any queries. Would highly recommend them!

Woodfell provided honest advice and clear guidance. A refreshing experience in the property sector.

We are a professional commercial window cleaning company, and we've had the pleasure of working with Mier for some time now. Our working relationship has been nothing short of excellent. Communication is always clear and timely, and they are consistently respectful, reliable, and easy to work with. It's a great partnership, and we truly value their trust in our services. Looking forward to continuing this strong relationship for years to come.

I have worked alongside Meir, Bella and Connie at Woodfell for a while now and it is always a pleasure doing business with them. They are true and honest in business, and even more than that they are very nice people. I look forward to collaborating with you all in the future.

Steve
Specified Contracts Ltd

I found them very transparent and a pleasure to deal with. Great people! Very helpful!

The 5 star reviews are fake!

I have been renting for 20 years and they are by far the worst landlords, by far! Constant mess around the building, making false claims before you move in like free WI-FI that mysteriously doesn't materialise. The people you speak to are rude and deny responsibility for not delivering on what they promised. I moved out several months ago and have been renting from a private landlord. What a difference. This development company are overstretching finance wise, and the tenants suffer because of it.

Wonderful, knowledgeable team with fast response times. I rented through them for 2 years and was given my privacy until any help with the property was requested. Good honest company that I would have no qualms using again or recommending to others.

Excellent service
Working with Woodfell has been a fantastic experience. They’re professional, proactive, and clearly know their industry. Communication is always clear and timely, and I’ve seen real improvements in both tenant satisfaction and returns. Highly recommend to any landlord looking for competent asset managers.

Just want to say a massive well done to the team a woodfell especially Bella Caushi! iv been in one of their properties now for 2&1/2 years and they are by far the best landlords Iv ever had anything needs fixing consider it done! There is no problem to big help is always their first priority can’t recommend them enough! Bravo!