Window Cleaning Stuff Reviews 740

TrustScore 4.5 out of 5

4.5

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the prompt delivery and the high quality of the products. Many appreciate the competitive prices and consider this business their go-to supplier. Consumers also value the friendly and helpful staff, who are quick to resolve any issues and provide knowledgeable support. People report a smooth and easy website experience, alongside efficient email communication. A recurring theme is the fast delivery service, with many receiving their orders promptly. The added touch of free gifts and personal thank you notes is also well-received, making customers feel valued and appreciated.

Based on these reviews

Rated 5 out of 5 stars

Needed a couple of QD connectors for our GE fridge-freezer which decided to commit hari-kiri last week, slicing it's own water supply line in half. Go figure. Super-quick delivery and a product tha... See more

Rated 5 out of 5 stars

Brilliant Fast Delivery Of Quality Products From Click To Door They Are The Experts That Give You More, Enjoyed The Products Brochure Inside My Parcel & A Free Polishing Cloth Made It Feel Extra Speci... See more

Company replied

Rated 5 out of 5 stars

This is the 2nd time that I have used Window Cleaning Stuff basically for my cars and domestic house window cleaning . I bought 2 Unger microwipe green one for my brother these are brillant for soakin... See more

Company replied

Rated 5 out of 5 stars
Verified

Easy navigating the website. Lovely and friendly staff! Sorted out my mistake easily and returned my call pronto. Super fast delivery as well during these weird times!!! Would definitely recommend and... See more

Company replied

Rated 3 out of 5 stars
Verified

Never had an order confirmation and couldn't log into my account, though money was taken from account. Requested 2-3 password resets, but never received the emails. Also, sent customer services an e... See more

Rated 5 out of 5 stars
Verified

Excellent quality well made would recommend! Just a small drop goes a very long way and the shine on my windows is absolutely amazing also a little drop in my car windscreen cleaning bottle leaves my... See more

Rated 5 out of 5 stars
Verified

Can't fault the company,excellent,speedy delivery.Unfortunately the Acid Wash 80 did not live up to the enthusiastic reviews I'd read.Consequently,still can't get rid of the mineral,hard water or what... See more

Rated 5 out of 5 stars
Verified

I received a parcel with some filters that I ordered and when I opened it one of the filters was damaged. I took a photo of the damaged filter and sent an email explaining. Received a reply the next d... See more

Rated 5 out of 5 stars

Ordered a few items on 8/12/20 later in the evening and all the items arrived on 10/12/20! Absolutely amazing service and quality of the products. Exactly as described. The products came with a free... See more

Company replied

Rated 5 out of 5 stars

Absolutely spot on. Good prices and very fast delivery that’s free with a minimum spend. Everything I’ve needed to start my new business has been in stock and arrives well packaged and is as descr... See more

Company replied

Rated 5 out of 5 stars
Verified

I put same order through twice by mistake. Someone phoned me next day before order was dispatched, and was very helpfull and plesanant, and saved me money by doing so. Products deliverd in quike t... See more

Company replied

Rated 5 out of 5 stars

A friendly service and quality products at an excellent price! I always manage to find what cleaning supplies I need here, and often something I didn't realize I needed as well!

Company replied

Rated 5 out of 5 stars

Fantastic, finally found a company that cares about the customer. Placed a first time order on wednesday, had a lovely phone call thursday, great knowledge, and delivery came friday.

Company replied

Rated 5 out of 5 stars

Ordered 10am. Delivered next day before 10am. Cheaper than some others too. Great service. Will definitely be using again.

Rated 5 out of 5 stars
Verified

Brilliant company, I double ordered items rather than just take my money they checked the order was correct and refunded me. Highly recommend, great quality equipment

Company replied

Rated 4 out of 5 stars

Would have been 5 stars, but I had notification after ordering that my payment had been accepted, then the following day that it was out of stock and it was being worked on. I was too busy to chase it... See more

Company replied

Rated 5 out of 5 stars

I ordered some more clips to hold the window cleaning rubber in place. I found the website easy to order from and the package arrived the very next day. I also received a complimentary gift too, which... See more

Company replied

Rated 5 out of 5 stars

Used a couple of times now and the service has been first class. Cheapest I could find on the internet (although it's not always about being the cheapest!). Delivery was when expected. Will continue t... See more

Company replied

Rated 5 out of 5 stars

I ordered from here on the recommendation of a friend. The service was speedy and email communication was professional yet very friendly (just like me lol). Great service, thank you guys :)

Company replied

Rated 5 out of 5 stars
Verified

My go-to place for all my equipment and materials. Never let me down and a guaranteed a really good price. I certainly recommend Window Cleaning Stuff!!

Company replied

Rated 5 out of 5 stars
Verified

very happy with the way my order was dealt with by window cleaning stuff as i was sent the wrong size rubbers which was dealt with quickly and efficiently

Rated 5 out of 5 stars
Verified

This supplier has plenty of experience. They stock a good range of equipment. And their service is second to none. I have no hesitation whatever in endorsing them.

Company replied

Rated 5 out of 5 stars
Redirected

Slight issue with one of my orders but thanks to speedy service problem solved and goods delivered. Highly recommended this company

Rated 4 out of 5 stars
Verified

Had issues with the payment system online both times but when I called really pleasant and sorted it for me. Good quality items and arrived quickly

Company replied

Rated 5 out of 5 stars
Verified

Fantastic service as usual Really speedy service and free delivery over £50. Always use window cleaning stuff, for all my window cleaning needs. 10/10

Company replied

Rated 5 out of 5 stars

Maybe make the website a little more user friendly for iPhones, but in terms of product quality I’m very happy, quick delivery as well!

Company replied

Rated 4 out of 5 stars
Verified

Placing an order was difficult had to phone order through, which was not a problem. Delivery was very quick and goods were packaged very good. Good value. Have ordered from here before.

Company replied

Rated 5 out of 5 stars

First time using this company & was very pleased with them,ordering was easy & items arrived very promptly,will use them again.

Company replied

Rated 5 out of 5 stars

Ordered the teres gloves. Highly recommended. Great delivery service arrived next day. Will be using again for definate .

Company replied

Rated 5 out of 5 stars

Easy to use website, good communication via email too, im now a full time customer, why go anywhere else! Highly recommended

Company replied

Rated 5 out of 5 stars
Redirected

Excellent service. Not only were the products very keenly priced and the delivery extremely fast, there was also a little free gift in the package. Superb.

Company replied

Rated 5 out of 5 stars

Used this supplier for the items I needed, first class service and deliver, my order arrived next day am. Thank you WindowCleaningStuff A customer in Newbury.

Company replied

Rated 5 out of 5 stars

I have been using Edinburgh window cleaning stuff for some time. The service and after service is second to none. I would not go anywhere else. Thank you for all the help and support you have provided... See more

Company replied

Rated 5 out of 5 stars

Great service from the guys at window cleaning stuff , prompt delivery hassle free just as you want it 10/10

Company replied

Rated 5 out of 5 stars
Verified

Very fast dispatch and delivery and even sent spray attachments for the bottles. Much appreciated. Thank you

Rated 5 out of 5 stars

The service is first class, the website easy to use, delivery spot on and, above all, good quality products

Rated 5 out of 5 stars
Verified

Good quality professional window cleaning equipment at very good prices. I Highly recommend their pre washed scrim

Company replied

Rated 5 out of 5 stars

Brilliant these guys,great support team and very swift delivery,will defo use these guys again. Windamon..

Company replied

Rated 5 out of 5 stars

This is my "go-to" supplier. Very competitively priced yet always good service and high quality products.

Company replied

Rated 5 out of 5 stars

Everything great, thank you. Well deserved positive review, Your staff are really helpful.

Rated 5 out of 5 stars

The service from start to finish was excellent, ordered then got confirmation when it would arrive, and that was on time best service ever

Company replied

Rated 5 out of 5 stars
Verified

Great product, price and really quick delivery. Would definitely recommend and will be using again!

Company replied

Rated 5 out of 5 stars

Made my order and they didn’t have the stock that I needed went above and beyond to get my original order to me in time will be using again

Company replied

Rated 5 out of 5 stars

Perfect... Well packaged. Great service no issues all products on time and had a great experience.

Company replied

Rated 5 out of 5 stars

Good value for money next day delivery and great customer services will definitely use them again

Company replied

Rated 5 out of 5 stars
Verified

Great service. Products arrived in good order with fast delivery! I will be using again!

Company replied

Rated 5 out of 5 stars

Great Service....didn't have quantity required but chased supplier to ensure stock quickly became available.

Company replied

Rated 5 out of 5 stars

Great products, fast delivery and 2 free gifts!!! What more can i say? Excellent service. Will be my go to for my supplies in the future.

Company replied

We perform checks on reviews


Company details

  1. Cleaning Products Supplier

Written by the company

Great prices and quick delivery on a wide range of window cleaning, carpet cleaning and janitorial supplies. Manufacturers include Unger, Ettore, Pulex, Prochem, SYR, Shurflo, Chemspec, Cleaning Spot, Numatic, Pacvac, Ramsay and Streamline. Domestic and Commercial customers welcome. We supply a wide range of window cleaning equipment for both traditional window cleaners and those who use water fed pole systems. With thousands of products in stock we despatch most orders on the day for next day delivery. You can also enjoy volume discounts on many products. We will even price match where possible, see the price match button on the product pages. We also stock a large range of other cleaning products and equipment for cleaning carpets, pressure washing, cleaning hard floors, kitchens and toilets in shops and offices or at home. We also stock a range of Soft Wash machines and chemicals. Our aim is to provide top quality products at great prices with the best service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

740 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically replies within 1 week


Advertisement
Advertisement
Rated 1 out of 5 stars

Terrible delivery and customer support

Ordered 4 rubber feet on Friday 15th August. Eventually delivered by APS overnight on 21st August. Was charge £6 +P&P & Vat on a delivery of 33 Grams weight. Item ordered was correct but customer service is non existent and delivery terrible. Paid overnight delivery but told items arriving on 18th then 19th then 20th. Passed within 2 miles without stopping on 4 occasions. Terrible service. Will never use again due to delivery and lack of customer support.

August 21, 2025
Unprompted review
Rated 3 out of 5 stars
Verified

Got what i ordered but lack of customer service means i won't use again

Never had an order confirmation and couldn't log into my account, though money was taken from account. Requested 2-3 password resets, but never received the emails. Also, sent customer services an email and have never had a reply.

Delivery was actually fairly speedy and items delivered were what i ordered, but due to the lack of order confirmation or responses from company, i won't use them again.

July 30, 2025
Advertisement
Rated 5 out of 5 stars

Needed a couple of QD connectors for…

Needed a couple of QD connectors for our GE fridge-freezer which decided to commit hari-kiri last week, slicing it's own water supply line in half. Go figure.
Super-quick delivery and a product that did the job exactly as required.

Thanks Window Cleaning Stuff. Job done!

June 12, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

This is the worst place to buy from as…

This is the worst place to buy from as my order was not delivered to my home it was left somewhere else I would like you to call me as I have asked you for the shipping to be refunded or i will come to your company to get what I what. It's no good trying to call them as they don't answer the phone at all. The worst company in the UK do not shop with them. As they are rubbish

June 2, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars
Verified

Fantastic customer service 👏

I received a parcel with some filters that I ordered and when I opened it one of the filters was damaged. I took a photo of the damaged filter and sent an email explaining. Received a reply the next day saying that they would replace the damaged filter, even though they didn't have to, no questions asked. Filter arrived within a couple of days.

April 3, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look