ST

Stewart

United Kingdom

Reviews

Review of Marshalls Garden


Rated 5 out of 5 stars

Kingsland Wight below standard

I bought £60 odd pounds worth of Garlic cloves and one variety Kingsland Wight was in my opinion too small to warrant setting. I sent photographic evidence to Marshalls and they are replacing the 2 bulbs. I could not ask any more then their excellent customer service

October 2, 2025

Review of Marshalls Garden


Rated 3 out of 5 stars

Thoroughly check your cloves

I ordered 3 different normal garlic varieties and 36 elephant garlic cloves 7 of the elephant showed signs of fungal disease which is almost 20% . Of the normal garlic Rhapsody and Rose Wight were perfectly acceptable but the Kingsland Wight cloves was simply too small to set.
In all fairness to Marshalls once they had received photographic evidence immediately refunded me pro rata. Hence the 3 stars
As an extra precaution when I set the remaining elephant cloves I dipped them in a anti fungal dip.
Re the small cloves Marshalls informed me that there is no correlation between the size of the set cloves and the size of the grown bulb this is absolutely not true. I have grown garlic for 20 years and I have always found that the bigger the clove the bigger the garlic.

October 2, 2025

Review of GB DIY Store


Rated 2 out of 5 stars

trickle vents…

I ordered 2 replacement trickle vents but they were not the correct size which the diagram illustrated. £10 wasted.
Full marks to GB DIY stores they have contacted me and offered a refund

February 14, 2025
Unprompted review

Reply from GB DIY Store

Hi Stewart, sorry to hear you received the wrong size item. If you could get in touch with our team at help@gbdiy.co.uk we can either get the correct items dispatched to you or a full refund issued, whichever you prefer.

We certainly do not expect you to just keep an incorrect item and be out of pocket so please do get in touch with us so we can help.

Thanks
Nathan

Review of Toolstation


Rated 5 out of 5 stars

Back to my old self so I am decorating

In the middle of decorating { the first time for 3 years because of illness ) I needed some masking tape as the no nonsense that i had was not up to the job. I purchase Eurocel brand from Toolstation a brand that I have used in the past far better tape. I will stock up with it as I have 2 more rooms to decorate. Click and collect no problem and staff always pleasant.

January 10, 2025

Reply from Toolstation

We're so pleased to hear you found our Eurocel masking tape to be a great improvement over your previous brand! It's wonderful to know it helped you with your decorating project, especially after such a challenging time. We understand how frustrating it can be when supplies don't meet expectations, so we're thrilled that this tape exceeded your needs. We appreciate you choosing Toolstation for your supplies and that you found our click and collect service convenient. We're also delighted to hear our staff were pleasant and helpful. We wish you all the best with the remaining rooms! Kind regards, Alysha

Review of Premierseedsdirect


Rated 4 out of 5 stars

nearly a 5 star

I choose the largest cloves to purchase and they did not disappoint. The bigger the cloves the bigger the garlic. I would have given Premier seeds 5 stars but the cost of them was a little high. I kept some of my own elephant cloves from the 23/24 season so in total I have 55 set. I hope that we get some deep frosts to split the bulbs into cloves the past couple of winters have been too mild for garlic.

October 14, 2024

Review of D.T. Brown Seeds UK


Rated 5 out of 5 stars

I stocked up at £1 a packet

I stocked up at £1 a packet. When some of D.T. Brown's competitors do similar sales they advertise as 85p per packet but when you look at the sale you often find only certain seeds which generally I do not need are reduced to 85p many are reduced to say £1.50 but a lot are not reduced at all. In this instance with Brown's I bought everything that I needed at £1. Well done.

October 16, 2024

Reply from D.T. Brown Seeds UK

Good Morning

Thank you for taking the time to leave a review, much appreciated.

kind regards

Customer Service

Review of Marshalls Garden


Rated 5 out of 5 stars

Didn't know that spring planting elephant garlic existed

I ordered elephant garlic with £1 off and free postage. Unfortunately I had ordered the spring planting variety I did not know that there was a such a thing as elephant garlic needs a long growing season to produce large bulbs. When I telephoned I was told what I had ordered so I asked for a refund. This was done and the money was back on my card within a couple of days. I have tried to order the autumn planting variety but it is out of stock so I need to source the cloves elsewhere. Not Marshalls fault but you live and learn

October 2, 2024

Reply from Marshalls Garden

Thank you Stewart for your 5* review. It is great to order both as this will create a staggered harvest.

Happy Gardening!
The marshalls garden Team

Review of Nottingham Building Society


Rated 5 out of 5 stars

Impressed still the old school using a passbook

I have already given this review. Because I was impressed by the way the lady at the Mansfield branch of the Nottingham handled my ISA application we have decided to open another cash ISA in my wife's name next week. I will be calling in this Friday (27/09/2024) to arrange an appointment for next week.

August 23, 2024

Reply from Nottingham Building Society

Thank you so much for the 5 star review. Kind regards, Amanda

Review of Yodel by InPost


Rated 5 out of 5 stars

Delivered today as promised

Delivered today as promised. Package undamaged what more cab I say

September 26, 2023

Reply from Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of Kent Reliance


Rated 3 out of 5 stars

Call centre will loose custmers for Kent Reliance…

First and foremost I reinvested my cash ISA with Kent Reliance because I was happy with the rate offered. It was easy to do so at that point no problem and I would have given 5 stars EXCEPT because I am very deaf and have difficulty using the phone I then kept getting calls from Kent Reliance Indian call centre. The people in the centre talk so quickly and quitely that I had not a prayer in knowing what they said. This is despite the fact that on my record at Kent Reliance I have had put in the past that all communications must be by email or letter.
In all fairness to Kent Reliance they did respond to my review. I am entirely satisfied with the service I get from them as they are one of the few who pay a monthly interest on fixed accounts and the interests are usually one of the best. I would prefer a UK based call centre but that is their decision My problem is that I am profoundly deaf and phones are a nightmare to me.

September 10, 2023
Unprompted review

Reply from Kent Reliance

Hello Stewart

Thank you for taking the time to post a review and for your feedback, and I can certainly understand your frustration having given us your preference for communications.

If you're able to respond to my private request for a little more information through Trustpilot, I'll arrange for a member of our Customer Services team to look into your account straightaway for you to ensure that we're aware of your wishes.

Review of Staysure Travel Insurance


Rated 5 out of 5 stars

A one off or an annual if I can regain my appetite for travelling

I have only booked a single holiday insurance with Staysure. The reason being because of Covid I have not been away for 3 years and I want to see if I can regain my appetite for travelling again. If I can I will book an annual insurance with Staysure. The process was easy and straightforward and the price was in line with competing companies. I have insured with them in the past and have had no problems. Annual insurance makes sense I just need to be sure if travelling is want I want to do

June 26, 2022

Review of Toolstation


Rated 4 out of 5 stars

Shop has been changed round and not for the better

The customer service is great as always but there is a but. The shop has been changed around since my last visit. I do click and collect so in the past I have gone to the counter on the left but this time it was to the right so customers who are not doing click and collect were in the same que as myself. I had to work my way down and ask all of them if they were doing click and collect as I did not want to jump the que. Fortunately none of them were so I could go to my counter where I was soon served. It is not a massive problem but it could be as yesterday there was half a dozen customers in the shop and not everyone is as polite as yesterdays customers.
It's not a major problem but I thought it was safer if the Click and collect was on the left as you can then walk at the back of the the other customer who are not click and collect as they are queing on the other 2 service counters. Its just my opinion for what it is worth. As I have said the staff are always excellent they serve you quickly and are always pleasant.

April 7, 2022

Reply from Toolstation

Good Afternoon, thank you for taking the time to provide us with your feedback. I am very sorry to hear about your recent experience whilst shopping with us at our store. All of our in-store colleagues should be helping to serve customers in a safe, fair, and timely manner so I am sorry this was not the case for you. Please rest assured that your feedback is very important to us as it helps with future improvements so I have passed these comments on to the store manager to look into. Thank you again for your feedback and please accept my further apologies for any inconvenience caused. Kind Regards, Alysha

Review of Connevans Limited


Rated 5 out of 5 stars

I have used Connevaus before for my…

I have used Connevaus before for my hearing aid products ie domes and cleaning wires. This time I also bought cleaning wipes that had been reduced from £10 to £2 . Products excellent and delivered as promised via Royal Mail. Would use again.

January 3, 2022
Unprompted review

Reply from Connevans Limited

Hello Stewart, thank you for leaving us a review on Trustpilot and for your kind comments.
I'm very pleased we were able to help and we look forward to the next time.
Best wishes from all of us at Connevans

Review of Toolstation


Rated 4 out of 5 stars

I am 72 years old and Toolstaion is 15…

I am 72 years old and Toolstaion is 15 minutes by car half an hour by bus and one of your competitors is 5 minutes walk from where I live. Nevertheless I often use Toolstaion as they stock products others don't . The click and collect is a dream and the staff are always friendly at least they are in the Mansfield branch. They have special offers which occasionally I take up. All in all they are ok. Just a final point sometimes I walk there and back just to keep my muscles and bones moving as I did today.

December 28, 2021

Review of Currys


Rated 1 out of 5 stars

The worse fryer known to man do not buy

Tefal EY 4018
This fryer was bought to replace a Tefal FZ710810 which rotated for about 6 months before refusing to rotate. It was a 2nd replacement for the same fryer for the same fault.This replacement just does not cook chips despite constantly shaking the fryer to move the chips. Don' waste your money on this or on any other Tefal fryer

August 7, 2021
Unprompted review

Reply from Currys

Hi Stewart,

Thank you for your review here on Trustpilot.

Very sorry to learn about your poor experience with us and we want to put this right.

Please can you email us on letusknow@teamknowhow.com and quote ref: CUR67770

In your email please ensure you include this review alongside your full name , address and any reference numbers you may have.

We look forward to hearing from you.

Ollie

Review of Suttons


Rated 5 out of 5 stars

£1 a pack for club root free seeds

£1 a pack for club root free seeds. Even if only 75% germinate its a bargain and delivery was quick too. Wife has bought some of her container and hanging basket seeds too. I am not so sure that was such a good idea as I don't know how long they will keep but the vegetable ones should be ok

June 7, 2021

Reply from Suttons

Thank you for your wonderful review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition.

Review of Window Cleaning Stuff


Rated 5 out of 5 stars

Second visit won't be my last.

This is the 2nd time that I have used Window Cleaning Stuff basically for my cars and domestic house window cleaning . I bought 2 Unger microwipe green one for my brother these are brillant for soaking the surplus water up when cleaning the car also 1 Unger Niger these are really good for the domestic windows and 2 Unger cloth lite for polishing the glass on the house and car. Ordered one afternoon delivered 9.00am next day . I would always recommend this company.

March 15, 2021
Unprompted review

Reply from Window Cleaning Stuff

Thank you for your amazing review!

We work hard to offer the best products at the best prices with the best support. And if it gets delivered quickly...even better!

Take care and thank you once again,
Window Cleaning Stuff

Review of webuyanycar


Rated 4 out of 5 stars

Less than I expected but

Don't expect to get the price that they first advertise. The cars once inspected are graded 1 to whatever and the price reduces as per grade. So to get Grade 1 you would have to have a perfect newish car with very few stone chips otherwise you would be in Grade 2. I was fortunate in that my 14 year old CRV was in pristine condition and I got Grade 2 . A normal 14 year old car would possibly get grade 4 . Having said that the price was £500 less than advertised but nevertheless far more than alternative sites offered. At least when I come to buy after lockdown I have some sway in negotiating my nett price of my chosen car with the dealers.

January 5, 2021

Review of Saga plc


Rated 5 out of 5 stars

Renewed again

Both my wife and myself have used Saga car insurance for a number of years. The renewal is competitively priced and easy to renew on line or via the phone.

June 1, 2020
Unprompted review

Reply from Saga plc

Thank you for your review and feedback.

Kind regards,

Rachel

Review of Hygiene Supplies Direct (HSD Online)


Rated 5 out of 5 stars

I ordered 4 X 5litres of Ultima Plus…

I ordered 4 X 5litres of Ultima Plus Moss killer . It was delivered on time and is the best moss killer I have ever used. It was recommended by one of my neighbours and both myself and my brother who had also ordered it highly recommend both the product and the company for their customer service.

April 21, 2020
Unprompted review