I’m glad I found Wide Fit Shoes (although their location in the UK can have tariff troubles for this US A customer) because my 4E feet have been problematic since childhood. It’s nice to be able to fi... See more
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Wide Fit Shoes are leading experts in Wide Shoes supplying wide fitting shoes for men and women including Wide Shoes, Wide Trainers, Wide Slippers, Wide Boots and much more. Our journey began in 1965 here in London with a small store as a family business. We launched our e-commerce website in 2006 and watch our business expand globally thanks to the internet. We have a customer base with over 500,000+ customers worldwide and growing fast. Brands such as Nike, New Balance, ON Running and Skechers have all joined our family and believe in our vision. Follow our journey and feel the comfort of our footwear.
Written by the company
33 Kenton Park Parade, HA3 8DN, London, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
Wide Fit Shoes offer a fantastic range of shoes and boots for "problem" feet and/or extra wide feet. Their despatch time, their customer care service is very good. Unfortunately for me on this occasion the particular footwear that I ordered was not quite sufficiently wide enough and the toe box was not deep enough for my orthotics so I needed to return them. My refund was processed very swiftly, so my shopping experience with this company was a positive one.
The shoes are fine but I can't stop the company from emailing me almost every day. They have become a distraction and a pest.
Their reply doesn't say who its from.... so, how could I sensibly reply? Perhaps poor education is to blame.
Reply from Wide Fit Shoes
Well first of all, I did try the shoes on and they do fit well. I have a wedding to go to Nov 8th and I will be wearing them then and after for church. Im glad I ordered them before I knew that this store is in the UK. I probably would not have ordered them. Will order again in the future. Have been looking for rain boots to work in the chicken coop. Shoes are true to size. thank you
Reply from Wide Fit Shoes
Very helpful fast and efficient service.
The shoes fitting is spot on.
Only had the shoes for 1 week, however dont know how we managed without
Reply from Wide Fit Shoes
I have found it difficult to get wide golf shoes that are light. These are perfect.
Reply from Wide Fit Shoes
Very disappointed! I expect extra wide fits to be accurate, especially the price asked for a pair of plastic slides. The strap over the top was far too narrow and I couldn’t put my foot through. The description said I could remove the shoe bed for more room. It was one solid piece. I won’t order again.
Reply from Wide Fit Shoes
I purchased shoes for my elderly mother who due to health issues has badly swollen feet and ankles. After trying various well known companies and having to return everything as none of them fitted I saw your website and ordered two different styles for mum to try. Both fitted and she was so pleased she kept both pairs. Thank you.
Reply from Wide Fit Shoes
Reply from Wide Fit Shoes
As a company WFS pricing is very high and delivery plus returns extra. Feel taken advantage of for having wide feet. Found the perfect wide fit shoe on New Balance their RRP £90 reduced to £54 amazing. On arrival they were 1/2 too small. The only place I could find the 1/2 size bigger was WFS with a price of £139.99 not the New Balance full retail price of £90. All other sellers show between £90/£100 full retail price.
Shoes are great, exactly the same as the lower price ones. WFS overcharge.
Reply from Wide Fit Shoes
Very efficient company. I ordered a pair of trainers but had to return them because they was not my style. The returns was so easy & asking me only to pay the difference for my new order, which is so easy than having to wait for a refund. Brilliant.
Reply from Wide Fit Shoes
The shoes I ordered from you were beautiful shoes. Unfortunately I have such weird feet the right foot was fine but the left foot wouldn’t do up by at least an inch. Was disappointed as they were lovely shoes.
Reply from Wide Fit Shoes
Shoes arrived quickly and exactly as described - fits perfectly.
Reply from Wide Fit Shoes
The style of c shoe was supposed to be 8E fitting. My feet are wide but 8E has always fitted in the past. I could only just get my foot in the boot, definitely could not stand up comfortably or even zip them up. So disappointed with wide fit shoes. Not sure what’s happened to them. The last 4 pairs I have ordered have been returned as they are now too narrow. Very sad.
Reply from Wide Fit Shoes
Quite delighted to have found this super shop with a wide range of different styles, sizes and width. The staff were most helpful
Reply from Wide Fit Shoes
I was pleased to find a company that specialised in wide fit shoes because I have a bunion and small feet, which makes it difficult to find shoes that fit. Sadly, however, I can't recommend this company because I ordered a pair of trainers, but the wrong size was sent. The box had the right size on the side, but was very battered, so you would have thought that they might check the contents were correct before sending?!
I returned them back with instructions to send the correct size. However, I had to chase them and eventually another pair was sent, which arrived in another battered box that looked very similar to the one I sent back (I had taken photos).
Guess what?! The pair inside were exactly the same incorrect size that they had sent me previously.
This time I asked for a refund which took a long time and also required me to chase them.
I was very disappointed.
Reply from Wide Fit Shoes
I ordered a pair of shoes, they were delivered on time in good condition as advertised. Good fit and comfortable with no fuss, does it get any better than that?
Reply from Wide Fit Shoes
ordered 3 items only the slippers arrived they are fine was sent an email saying money has been refunded but it is not on my visa bill/statement
Reply from Wide Fit Shoes
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