VistaPrint FR Reviews 24,936

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its high-quality products, excellent customer service, and fast delivery. Consumers appreciate the user-friendly website and the wide selection of templates available. Many reviewers specifically commend the helpfulness and professionalism of the customer service team, highlighting their proactive approach and willingness to go the extra mile to resolve issues. People also value the reasonable prices and the overall value for money that the company offers. The efficient service and timely delivery are frequently mentioned as positive aspects of the experience. While opinions on the order process are mixed, the positive feedback on product quality, delivery service, and customer support clearly demonstrates a strong overall satisfaction with the company.

Based on these reviews

Rated 4 out of 5 stars
Verified

Second time I ordered and there was a defect on the product or the graphic designer didn’t do what I asked her to do. But I’m very happy that vista print coust services fixed the error both times and... See more

Company replied

Rated 4 out of 5 stars
Verified

I love Vista print. ordered new business cards and unfortunately they were not the same quality as before. Probably my fault, but i thought i had ordered the same paper/ card weight etc.

Company replied

Rated 4 out of 5 stars
Invited

Calendar arrived damaged as the delivery driver struggled to find the house and it was left in a damp van over a weekend. Vistaprint immediately refunded my costs without any complaints

Company replied

Rated 5 out of 5 stars

I now used VistaPrint for 3 orders ! It's a great site for personal business cards & address stickers.It offers many options / designs & allows you to customize your cards, etc. Service is fast & pa... See more

Company replied

Rated 5 out of 5 stars

Very professional and kind — due to a misunderstanding on our part, Sameh, a member of the Vistaprint team, kindly offered us a completely free order as a gesture of goodwill, thanks to our long-stand... See more

Company replied

Rated 5 out of 5 stars

I made a banner directly on Vistaprint's website with their very practical tool, so no need to find a design program to do that! We are so pleased with the result and the support team was very helpful... See more

Company replied

Rated 5 out of 5 stars

As a Canadian, based in Germany for 3 years, I've been sending personalized calendar to my family every year. As I logged-on, all the projects that I built somehow were blocked when trying to get the... See more

Company replied

Rated 5 out of 5 stars
Verified

Website is easy to navigate, good selection of templates and priced fairly. Delivery arrived as stated and in a timely manner. This is the second set of business cards we have ordered and we will cont... See more

Company replied

Rated 5 out of 5 stars

Except for some few minor hiccups over the last years - this is a great service and good quality of products, I have been a client for about 10 years I think. Recent special thanks to Sarra helping me... See more

Company replied

Rated 5 out of 5 stars
Verified

I've ordered a few times business cards from vista print, but this time I ordered post cards recto-verso. The recto was a photo of Collioure I had on my PC and the verso was a brief history of it. I'... See more

Company replied

Rated 5 out of 5 stars
Verified

déçue par l'impression on tape en noir et l'impression arrive en blanc sur fond claire pas terrible !

Company replied

Rated 5 out of 5 stars

The website is really userfriendly. I use Vista Print for years now, and I'm always very satisfied. With the order I juste made, I had to chat with an employee that was very kind and helpful. Easy and... See more

Company replied

Rated 5 out of 5 stars

Nice space to make dreaming about your self. Nice work and meet nice people like Sarra, answer me very well and maked nice job when i need help. Thank you t’es are of vistaprint for your working. By c... See more

Company replied

Rated 5 out of 5 stars
Redirected

I asked for support of a graphist, and the interaction was great. Really a great service ! Fast, qualitative and absolutely not pushy. thumbs up

Company replied

Rated 5 out of 5 stars
Redirected

Great experience with VisaPrint and especially Sarra, who was immediately available, professional and friendly. She even went the extra mile and modified my image directly, and applied a reduction cod... See more

Company replied

Rated 5 out of 5 stars

Created a banner using Vistaprint's easy design tool. Great customer service, reasonable price, and fast delivery. Very satisfied with the whole experience!

Company replied

Rated 5 out of 5 stars
Verified

Good experience all round from the use of the website, to the oroducts offered, to quickness of delivery.

Company replied

Rated 5 out of 5 stars
Redirected

Marwa helped me as best as it was possible for a graphic creation. Thanks to him and Vista is still the best tool to create and print :

Company replied

Rated 5 out of 5 stars
Verified

I didnt expect it to arrive that fast and the quality of the mug is great!

Company replied

Rated 5 out of 5 stars
Verified

Quick service, arrived ahead of schedule. Good quality bag (so far).

Company replied

Rated 5 out of 5 stars
Redirected

The support took time to accompany me and to help me through a problem I had. My product is of good quality. Nothing bad to say :)

Company replied

Rated 5 out of 5 stars

Just what you want from Customer Service. Responsive, Attentive and extremely helpful particularly if you can't fathom out the intricacies of their website

Company replied

Rated 5 out of 5 stars

Used Vistaprint's design tool to make a banner. Fast service, good price, and quick shipping. Very happy!

Company replied

Rated 5 out of 5 stars
Redirected

Great help from french market with Sana ! A lot of patience :) Thanks Sana, I did my project without stress thanks to you !

Company replied

Rated 5 out of 5 stars
Redirected

I needed to modify my order. This has been done in a quick and effective way. Thank you very much

Company replied

Rated 5 out of 5 stars
Invited

Hello, I want to tell my entire satisfaction while ordering many items to Vistaprint. Ordering is very easy, the choice is considerable, prices are just the best, delivery is a premium! accurate, fast... See more

Rated 5 out of 5 stars
Invited

I've been using Vistaprint for several years. I bought address labels years ago and they're still going strong. In recent years I've purchased the Vistaprint wall calendars which have never d... See more

Company replied

Rated 5 out of 5 stars
Invited

Great products, great website, excellent quality and excellent fast delivery. Have tried other companies, but I always come back to Vistaprint as I can't beat value for my money

Company replied

Rated 5 out of 5 stars
Redirected

Despite two consecutive printing errors, VistaPrint responded positively to the corrections.

Company replied

Rated 4 out of 5 stars
Verified

The deals that Vistaprint offer make you take advantage of them when otherwise you might not have chosen to go to print.

Rated 5 out of 5 stars

Un avis spéciale 🇨🇵 Draouil Hajer Care Vistaprint Tunisie Bonjour, À l’attention de la direction, du management et de l’ensemble des collègues de Vi... See more

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Company details

  1. Digital Printing Service
  2. e-Commerce Service
  3. Graphic Designer
  4. Prints and Signs Store
  5. Promotional Item Store

About VistaPrint FR

Written by the company

Découvrir nos produits Services graphiques Créez un site Web Idées et Conseils VistaPrint accompagne votre entreprise au quotidien avec des solutions adaptées à vos enjeux. Que vous souhaitiez créer des supports personnalisés, publier sur les réseaux sociaux, revisiter votre logo ou organiser un évènement... VistaPrint est votre partenaire design, marketing, identité de marque et plus.

 

Découvrez notre large gamme de produits personnalisés et créez facilement une image de marque cohérente et professionnelle pour votre entreprise ; cartes de visite, flyers, stickers, produits d’affichage, packaging et bien plus encore.

 

Notre service client est disponible 7 j/7 et nos experts en design sont là pour vous accompagner dans tous vos projets.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

25K reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

vista print is just perfect the service…

vista print is just perfect the service online is amazing the people are really kind and so proffessioneles i recommande this web site is the really best one for all the visuel your need.

Ismael.k

October 27, 2025
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

Thanks for your wonderful review! We’re thrilled to hear you had such a positive experience with our care team, and we look forward to assisting with future projects.

Rated 5 out of 5 stars

Very professional and kind

Very professional and kind — due to a misunderstanding on our part, Sameh, a member of the Vistaprint team, kindly offered us a completely free order as a gesture of goodwill, thanks to our long-standing loyalty.

October 14, 2025
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

Thank you so much for your kind words and for being a loyal VistaPrint customer. We’re delighted to hear that Sameh was able to assist you and provide a positive resolution. We’ll be sure to share your appreciation with Sameh and the rest of the team, they’ll be thrilled to know their efforts made a difference!

Rated 5 out of 5 stars
Verified

Good service

Good service and a professional company

September 5, 2025
VistaPrint FR logo

Reply from VistaPrint FR

Thank you so much for your kind words. We’re glad to hear you had a positive experience and found our service professional. Your feedback means a lot to us, and we truly appreciate your support. We look forward to continuing to serve you in the future.

Rated 5 out of 5 stars
Verified

Good Quality and Fast Delivery

I didnt expect it to arrive that fast and the quality of the mug is great!

August 11, 2025
VistaPrint FR logo

Reply from VistaPrint FR

Thank you for your review submission. We're happy you're pleased with the order and the service you've received. We look forward to doing business with you again.

Rated 4 out of 5 stars
Verified

Second time I ordered and there was a…

Second time I ordered and there was a defect on the product or the graphic designer didn’t do what I asked her to do. But I’m very happy that vista print coust services fixed the error both times and go me what I need very quickly. For this reason I will keep coming back for all my company products needs

July 30, 2025
VistaPrint FR logo

Reply from VistaPrint FR

Thank you so much for your continued trust and kind words. We’re truly sorry for the initial hiccups with your Flyer orders, and we appreciate your patience as we worked to make things right. It means a lot to hear that our Customer Care team was able to resolve the issues quickly and get you what you needed.

Your loyalty and understanding are incredibly valued, and we’re honored to support your business. We’ll keep striving to deliver the quality and service you deserve—every time.

Looking forward to helping with your future company product needs!

Rated 5 out of 5 stars
Redirected

Parfait

Parfait, au top

July 24, 2025
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

Nous sommes enchantés de vous avoir apporté satisfaction pour votre commande de flyers.

Rated 5 out of 5 stars

Efficient service by a real human

The website is really userfriendly. I use Vista Print for years now, and I'm always very satisfied. With the order I juste made, I had to chat with an employee that was very kind and helpful. Easy and fast !

July 4, 2025
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

We’re delighted to hear that you find our website user-friendly and that our team was able to assist you quickly and kindly. It’s great to know you’ve been satisfied with your orders over the years. We truly appreciate your loyalty and look forward to continuing to support you with efficient service.

Rated 5 out of 5 stars

Outstanding Service from Vistaprint

Used Vistaprint's design tool to make a banner. Fast service, good price, and quick shipping. Very happy!

November 10, 2024
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

We're grateful for your feedback. We look forward to continuing our partnership with you.

Rated 5 out of 5 stars

Excellent Vistaprint Experience

Created a banner using Vistaprint's easy design tool. Great customer service, reasonable price, and fast delivery. Very satisfied with the whole experience!

December 4, 2024
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

We’re thrilled to hear that you’re happy with your banner, our customer service, and the overall process. It’s great to know that our easy design tool helped make your project a success. We truly appreciate your kind words and look forward to assisting you again with any future needs.

Rated 5 out of 5 stars

Very pleased on all levels!

I made a banner directly on Vistaprint's website with their very practical tool, so no need to find a design program to do that! We are so pleased with the result and the support team was very helpful when we had any issues or questions! We love our banner, and the price was totally reasonable! And it was even delivered much earlier than announced! Very pleased on all levels!

June 20, 2025
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

Thanks for your review submission. We're thrilled you found our design tool user-friendly and that the final banner result exceeded your expectations. It's great to know our care team was able to assist you along the way, and we're also pleased that your order delivery arrived ahead of schedule. Your satisfaction means a lot to us, and we look forward to assisting with future products of interest.

Rated 5 out of 5 stars
Verified

Business printed material

Quality, price, speed. All perfect

June 11, 2025
VistaPrint FR logo

Reply from VistaPrint FR

We're thrilled to hear that you're overall satisfied with the outcome and the quick delivery of your orders. We value your business and are looking forward to working with you again in the future.

Rated 1 out of 5 stars

❌ Très déçue de Vistaprint

❌ Très déçue de Vistaprint. J’ai payé 168$ pour des échantillons de qualité médiocre : boîtes minuscules, logo presque invisible sur un autocollant, cartes d’affaires cheap. Livraison lente (1 mois) sauf si on paye 50$ de plus. Service client inexistant, peu de choix, et il faut s’y connaître en graphisme. Je ne recommande pas.
❌ Very disappointed with Vistaprint. I paid $168 for low-quality samples: tiny boxes, logo barely visible on a sticker, cheap-looking business cards. Delivery took a month unless you pay $50 extra. No real customer service, limited options, and you basically need graphic design skills to place an order. I do not recommend. ❌ Very disappointed with Vistaprint. I paid $168 for low-quality samples: tiny boxes, logo barely visible on a sticker, cheap-looking business cards. Delivery took a month unless you pay $50 extra. No real customer service, limited options, and you basically need graphic design skills to place an order.

May 9, 2025
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

Thank you for sharing your feedback, and we’re sorry to hear about your disappointment with your recent order. We truly want to make this right and have sent you an email requesting your account or order details. Please reply to that email with the requested information, so we can assist you further. Your satisfaction is important to us.

Rated 5 out of 5 stars
Verified

Très bien, merci

Quick service, arrived ahead of schedule. Good quality bag (so far).

May 21, 2025
VistaPrint FR logo

Reply from VistaPrint FR

Thanks for the great review submission! We're pleased to hear your order arrived ahead of schedule and that you're happy with the bag's quality so far. If you have any questions down the line, we’re here to help!

Rated 5 out of 5 stars
Verified

Website is easy to navigate

Website is easy to navigate, good selection of templates and priced fairly. Delivery arrived as stated and in a timely manner. This is the second set of business cards we have ordered and we will continue to use VistaPrint in the future.

May 12, 2025
VistaPrint FR logo

Reply from VistaPrint FR

Thank you for your review submission. We're happy you're pleased with the order and the service you've received. We look forward to doing business with you again.

Rated 5 out of 5 stars
Redirected

perfect very reactive

perfect very reactive

May 7, 2025
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

Thank you for sharing your satisfaction with the quality of our products and services. We truly appreciate your business and look forward to serving you again soon.

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