Our interaction with the staff at USCCA has been exceptional! They have provided us great guidance with educational material and training. A genuinely helpful experience. We also use a range accredite... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
See what reviewers are saying
As a 10 Year member of the USCCA, I had a question on my annualized membership. Jessica J. answered all of my questions, made sense of my commitment to being a part of the USCCA family, and reassure... See more
Company replied
USCCA has great training and great legal insurance. But the customer service is what impresses me the most. Their customer service reps are quick to respond and polite as well as friendly. Everything... See more
Company replied
Shortly after I joined (July of this year) one of their response team contacted me by phone to answer any questions I might have had and to make sure I was aware of the many services provided. He even... See more
Company replied
Company details
Written by the company
The U.S. Concealed Carry Association (USCCA) is an association of responsible armed Americans whose members get exceptional self-defense education, lifesaving training and self-defense liability insurance, preparing them for the before, during and after of a lawful act of self-defense. The USCCA is the largest, fastest-growing self-defense association dedicated to responsible gun owners.
Contact info
1000 Freedom Way, 53095, West Bend, United States
- 1-877-677-1919
- support@uscca.com
- www.usconcealedcarry.com
4.5
Excellent
95 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
This company is here for you.
Great organization. Customer service is 5 Stars. If you are reading this review, I suggest you join to protect your freedom.
October 13, 2025
Unprompted review
Reply from USCCA
Thank you so much for your kind words and recommendation. We’re proud to stand beside responsible protectors like you and are so glad to hear that our customer service team made a great impression. We’re honored to have you as part of the USCCA family.
Advertisement
Best coverage and training
Our interaction with the staff at USCCA has been exceptional! They have provided us great guidance with educational material and training. A genuinely helpful experience. We also use a range accredited by USCCA. The handgun and CCP training at the range has been another great experience. We are now members at Bristlecone Shooting Center, USCCA affiliates. They online training has been another great tool and we have received generous discounts for education materials. The coverage they offer surpass other concealed carry insurance. Thank you USCCA!
October 10, 2025
Unprompted review
Reply from USCCA
Thank you so much for sharing your experience and for being part of the USCCA family. We are thrilled to hear that you have had such positive interactions with our team and partners at Bristlecone Shooting Center. It is wonderful to know that our training resources, educational materials, and coverage have helped you feel more confident and prepared. We appreciate your trust in us and are proud to support your continued growth and protection.
As a 10 Year member of the USCCA
As a 10 Year member of the USCCA, I had a question on my annualized membership. Jessica J. answered all of my questions, made sense of my commitment to being a part of the USCCA family, and reassured me of the value of my investment.
Well done Jessica and USCCA Family!
September 30, 2025
Unprompted review
Reply from USCCA
Thank you very much for being such a loyal USCCA member for 10 years. We appreciate your continued membership and are honored to have you as part of the USCCA family.
We are glad that Jessica J. was able to answer your questions and reassure you about the value of your membership. It is our goal to give our members peace of mind and we are proud to have team members like Jessica who deliver that experience.
We will be sure to share your nice words with her. Thank you again for your continued loyalty and trust!
USCCA has great training and great…
USCCA has great training and great legal insurance. But the customer service is what impresses me the most. Their customer service reps are quick to respond and polite as well as friendly. Everything about them is great!
October 2, 2025
Unprompted review
Reply from USCCA
Thanks so much for your kind words! We’re happy to know you have found value in our training and legal protection, but more importantly you experienced our customer service.
Our goal is to be responsive, friendly and helpful every step of the way and we’re glad we were able to do that for you.
Thank you for being a USCCA family member!
Immediate Response - Every time
I'm a USCCA Instructor. On occasion, I need to contact Delta Defense (USCCA) for advice regarding the classes I teach. In every instance they've immediately responded (live) to my questions and offer ways I can improve the learning experience.
September 12, 2025
Unprompted review
Reply from USCCA
Thank you for sharing your experience and for the work you do as a USCCA Instructor. We are so glad to hear that our team has been able to provide quick support and helpful guidance whenever you have needed it. Instructors like you play a vital role in helping responsibly armed Americans stay educated and confident, and we are proud to support you every step of the way.
Advertisement
I hope and pray that USCCA is not a scam. I hope they process my cancellation.
PSS …. I’ll concede that the response from USCCA makes some little sense. Many websites allow cancellation on line. It’s obvious that by requiring a phone call to cancel is an attempt to discourage cancellation. Duh. Moreover, the USCCA “conveniently” did not address the other issues I raised including their pricing policy that penalizes loyal customers, and their poorly designed website. I encourage anyone considering USCCA membership should read all other reviews besides mine. Note the several very low scores besides mine. And also note that in their haste to respond to me they failed to try and reach out to me to earn back my membership and business. The fact that all they did was address the narrow issue of not allowing Vance Further to my prior review. I hope and pray that my “auto-renew” is indeed cancelled. I called their 1-800 phone number and was told that there is no way to cancel using their website-but only by a personal phone call, which I just did an hour ago. After reading a few other negative customer reviews, I am concerned that USCCA might be a Scam as reported by a few reviews. As a service to others who may be interested in joining USCCA, please read all Trust Pilot reviews. Significant food for thought.
September 6, 2025
Unprompted review
Reply from USCCA
We want to assure you that the USCCA is not a scam. For security purposes, all membership cancellations must be handled through a personal phone call with our team, which is why it cannot be done directly online. Since you’ve already spoken with us, your cancellation request is being processed. If you have any further concerns, please don’t hesitate to reach out again so we can provide confirmation and peace of mind.
Issue was address professionally and…
Issue was address professionally and courteously. I was updated on features I was unaware of that certainly will provide benefits.
September 4, 2025
Unprompted review
Reply from USCCA
Thank you for sharing your experience! We are glad to hear that your issue was resolved professionally and that you were able to learn more about the valuable features available to you. Welcome to the USCCA family. We are always here to support you and provide the resources you need.
Wonderful customer service
Wonderful customer service! From helping me on the phone to my Rep Julie, I am very pleased and pleasantly surprised that the "customer comes first" philosophy does still exist out there!
September 4, 2025
Unprompted review
Reply from USCCA
Thank you for your kind words! We are so glad to hear that Julie and our team were able to provide the wonderful customer service you deserve. At the USCCA, our family always puts members first, and it is an honor to support you.
Like one big happy family
I have been a member of the USCCA for about a year and the training and peace of mind of knowing that I am protected is amazing. I had never had to call them to discuss anything until a couple of days ago. While I expected it to be no different than calling the BMV or another annoying company I was pleasantly surprised to speak to a representative who was more like a friend than a salesman or retention agent. In no time my issues were resolved and I was on my way. I highly recommend this company and no, I was in no way compensated for this review. This review is based off of my actual experience.
September 2, 2025
Unprompted review
Reply from USCCA
Thank you so much for sharing your experience! We are thrilled to hear that your first call with us felt more like speaking with a friend than a transaction. Providing peace of mind, support, and genuine care is what being part of the USCCA family is all about. We are honored to have you with us and look forward to supporting you for many years to come.
Advertisement
Great decision.
Shortly after I joined (July of this year) one of their response team contacted me by phone to answer any questions I might have had and to make sure I was aware of the many services provided. He even gave me a refund on the price when he discovered I am a veteran. So far, I couldn't be more pleased with this organization.
July 25, 2025
Unprompted review
Reply from USCCA
Thank you for sharing your experience and for your service. We are so glad to hear our team was able to connect with you right after joining and ensure you were aware of all the benefits available to you. We are especially proud to honor your service with a veteran discount, and we are grateful to have you as part of the USCCA family. We look forward to supporting you for years to come.
The representatives are always friendly and professional
The representatives are always positive, professional and a pleasure to speak with. They are able to address any situation and always leave me feeling like I belong to a great organization.
August 29, 2025
Unprompted review
Reply from USCCA
Thank you for your kind words. We are so glad to hear that our representatives consistently leave you with a positive experience. It means a lot to know you feel like you belong to a great organization, and we are proud to have you as part of the USCCA family.
They were very helpful and gave me a…
They were very helpful and gave me a few options that would work best for me. I had a pleasant experience.
August 30, 2025
Unprompted review
Reply from USCCA
We’re glad to hear you had a pleasant experience and that our team was able to provide you with helpful options. Thank you for sharing your feedback and for being part of the USCCA family.
Professional, Honest and Courteous!
Every encounter I have had with USCCA and Delta Defense has been professional, honest and courteous!
August 1, 2025
Unprompted review
Reply from USCCA
Thank you so much for your kind words! We're thrilled to hear that every interaction you've had with USCCA and Delta Defense has been professional, honest, and courteous. That’s exactly the experience we strive to provide.
If you ever have questions or need assistance, we’re always here for you at 800-674-9779. We truly appreciate your support and are proud to have you as part of the USCCA family.
Advertisement
Excellent customer service!
July 28, 2025
Unprompted review
Reply from USCCA
Thank you so much for the kind words, Tom! We're glad to hear you had a great experience. If you ever have any questions or need assistance, we're always here to help at 800-674-9779. We appreciate your support and are proud to have you as part of the USCCA family!
Unprofessional
I would give no star if possible. I attended a USCCA meeting on June 26. Marty gave an informative safety talk. At the end, his partner, Oz discussed membership. I asked to join, wrote my name on application, phone and email. As I got my CC out, Oz said don't worry about filling the rest out, he took a picture of the front and back of my CC. The charge went on my card the next day. $401. On 6/26 I went online to look at classes but couldn't access as I hadn't been sent an acct number. I only had Coach Marty's email so on 7/7 I wrote him explaining my situation. On 7/8 Marty said he forwarded my info to Oz, he'll get back to me. On 7/8 again he asked if Oz had gotten back to me? On 7/8, I said... not yet. On 7/8, Marty wrote....he has your info he should get back to you this evening. I wrote Marty on 7/12.,.haven't heard from him. Marty wrote back on 7/12, I will see him tomorrow, I will do my best to get him to get your situation taken care of. On 7/13, Marty said, I gave Oz your info. He will get a hold of you. On 7/16 I wrote to Marty about his ignored requests to Oz. After reading similar and other negative reviews I requested a refund. On 7/17 Marty wrote and said to call CS for refund. Are the meetings about recruiting and no follow through? I'm surprised a national organization operates like this. BTW, my friend who attended the meeting with me was going to join but said, let's see how your membership goes first. We both got our answer.
Follow up: CS has given me a prompt refund. Thank you
July 17, 2025
Unprompted review
Reply from USCCA
Thank you for sharing your experience. We’re truly sorry that your introduction to the USCCA did not meet expectations, and we understand your frustration.
While we’re glad Marty’s safety talk was informative, we apologize for the lack of follow-up regarding your membership. Clear communication and timely support are essential, especially when it comes to billing and account access.
We appreciate that you made several attempts to resolve the issue, and while we’re glad our Customer Service team was able to issue a prompt refund, it should not have taken that level of effort.
Your feedback has been shared with our team to help prevent similar situations in the future. We value the trust new members place in us, and we’re committed to providing a better experience moving forward.
If you have any additional concerns or would like to speak further, please contact us at 800-674-9779.
Crystal is friendly and patient
Crystal is friendly and patient. Crystal patiently answered all my questions. Crystal provided resource materials related to all my questions. I highly recommend Delta Defense and United States Conceal Carry Association.
July 2, 2025
Unprompted review
Reply from USCCA
Thank you so much for your kind words! We’re thrilled to hear that Crystal provided such friendly, patient, and thorough support. Making sure our members feel informed and confident is a top priority, and it's great to know Crystal delivered on that commitment.
If you ever have more questions or need assistance in the future, we’re always here for you at 800-674-9779. We truly appreciate your recommendation and are proud to have you as part of the USCCA Family!
USCCA is always there for their…
USCCA is always there for their members. I always get my questions answered. Thank you USCCA!!!
June 23, 2025
Unprompted review
Reply from USCCA
Thank you so much for your kind words, Desiree! We’re proud to be here for our members and glad to hear you’re consistently getting the answers and support you need. If you ever have more questions, we’re just a call away at 800-674-9779. We appreciate you being part of the USCCA family!
Advertisement
USCCA has world class Customer Service
I had a couple questions I wanted to ask USCCA about some membership issues. The phone was answered promptly by Teresa who was just a joy to visit with. She was also very knowledgeable about USCCA and Delta Defense. More importantly she made sure all my questions were answered. My conversation with Teresa just reinforced in my mind, what an outstanding company USCCA is. These folks are on a mission to give training and peace of mind for every person who chooses to carry a concealed weapon.
June 5, 2025
Unprompted review
Reply from USCCA
Thank you so much for your thoughtful review! We're thrilled to hear that Teresa provided such a prompt, knowledgeable, and friendly experience, exactly the kind of service we strive to deliver every day. It's our mission to make sure every member feels supported, informed, and confident, and we're so glad your conversation reaffirmed that for you.
If you ever have more questions or need anything at all, we’re just a phone call away at 800-674-9779. We’re proud to have you as part of the USCCA family and truly appreciate your support and kind words.
Best Concealed carry decision I’ve ever made!
I am extremely happy that I joined the USCCA Family. Since I’ve become a member every interaction with someone from the USCCA Team has been outstanding. They truly care about me, my family, and that I have a positive experience. I haven’t had any issues yet but I can tell that if something does happen, this Team will jump right on it and make it right. I would highly recommend that anyone who is into self protection should join this organization!
October 22, 2024
Unprompted review
Reply from USCCA
Thank you for the thoughtful review, Sean. We’re so glad to hear that your experience with our team has been nothing short of outstanding. It truly means a lot to us to know that you feel supported and confident in the protection and resources your membership provides.
We’re honored to have you in the USCCA family and appreciate your strong recommendation. If you ever need anything or have questions down the road, our team is always here for you at 800-674-9779. Take care, and stay safe!
USCCA is the Best
USCCA, is a service to the American gun owners. They furnish complete service in the event of a gun owner having to protect himself and his family from violent criminals. They have our back covered. I myself greatly appreciate them for their support and their dedication.
USCCA, also offers training courses for all types of self defense, gun shooting tips to make your shooting safe and effective. The cost is very little compared to what all they do for their customers. If you’re not a member and you carry, or carry a concealed handgun. Then my advice to you is to join. I’ve been a member for almost ten years now, and I’m a member of
USCCA. I’m proud to be a member of such a professional organization. This is something to apart of, and the person who came up with this concept for helping gun owners. I salute you sir for your dedication and commitment to the American gun owners.
Thomas Dale Phillips
May 18, 2025
Unprompted review
Reply from USCCA
Thank you, Thomas, for your incredibly kind and passionate words. Your long-standing membership and unwavering support mean the world to us. We’re truly honored to stand beside responsible gun owners like you and to provide the training, protection, and peace of mind you deserve.
Your pride in being part of the USCCA community reflects exactly what we strive to build—a network of prepared, confident, and well-supported individuals who take self-defense and responsibility seriously.
If you ever need anything or have questions down the road, our team is always here to help at 800-674-9779. Thank you again for your trust, your decade of membership, and your dedication to responsible firearm ownership. We’re proud to have your back.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.