Terri

I would give no star if possible. I attended a USCCA meeting on June 26. Marty gave an informative safety talk. At the end, his partner, Oz discussed membership. I asked to join, wrote my name on application, phone and email. As I got my CC out, Oz said don't worry about filling the rest out, he took a picture of the front and back of my CC. The charge went on my card the next day. $401. On 6/26 I went online to look at classes but couldn't access as I hadn't been sent an acct number. I only had Coach Marty's email so on 7/7 I wrote him explaining my situation. On 7/8 Marty said he forwarded my info to Oz, he'll get back to me. On 7/8 again he asked if Oz had gotten back to me? On 7/8, I said... not yet. On 7/8, Marty wrote....he has your info he should get back to you this evening. I wrote Marty on 7/12.,.haven't heard from him. Marty wrote back on 7/12, I will see him tomorrow, I will do my best to get him to get your situation taken care of. On 7/13, Marty said, I gave Oz your info. He will get a hold of you. On 7/16 I wrote to Marty about his ignored requests to Oz. After reading similar and other negative reviews I requested a refund. On 7/17 Marty wrote and said to call CS for refund. Are the meetings about recruiting and no follow through? I'm surprised a national organization operates like this. BTW, my friend who attended the meeting with me was going to join but said, let's see how your membership goes first. We both got our answer.
Follow up: CS has given me a prompt refund. Thank you