The ID Band Company Reviews 415

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, highlighting their high quality and accurate descriptions. Consumers appreciate the straightforward ordering process and the wide array of choices available. Many reviewers were impressed with the fast delivery service, often receiving their orders promptly. People also commend the company's service, noting the staff's efficiency, politeness, and friendliness. Reviewers value the ease of contacting the company directly and the helpfulness of the customer service team in resolving issues. The engraving quality is frequently mentioned, with customers expressing satisfaction with the clarity and accuracy of the personalized details on their medical ID bands and bracelets.

Based on these reviews

Rated 5 out of 5 stars
Verified

Delivered on time, and well packaged, the item arrived undamaged. The bracelet looks classy. Unfortunately they had not included the paperwork that goes inside, so I messaged them,and they were happy... See more

Company replied

Rated 5 out of 5 stars
Verified

I have no use it yet however I am hoping know i have proof of my allergies I will be able to bring my own food to the foot ball ground. Website was very easy to use and they where very helpful when as... See more

Company replied

Rated 5 out of 5 stars
Verified

Couldnt praise this company enough. Very easy to order. I got in touch by phone to check it was ordered properly and the girl couldnt have been nicer and so helpful. I ordered 3 bracelets and they arr... See more

Company replied

Rated 5 out of 5 stars
Verified

Perfect for my needs I rang the ID company and said what I needed. All spelling was checked before engraving both sides of a woven metal bracelet. Very smart, accurate and efficient.

Company replied

Rated 5 out of 5 stars
Verified

Easy to order. Engraving lovely but couldn’t fit rheumatoid arthritis on one line so had to shorten it rheumatoid arthri but sure medics will still know, so not end of world! Such speedy delivery. Bra... See more

Company replied

Rated 5 out of 5 stars
Verified

I placed my order on Monday and by Wednesday I got my band which is quick and efficient I would highly recommend the id band company to anyone that needs a band

Company replied

Rated 5 out of 5 stars
Verified

EXCELLENT EXCELLENT EXCELLENT!!! Ordered online, along with email query regarding previous sizes ordered. Query answered swiftly. Staff are ALWAYS friendly accommodating, and informative Te... See more

Company replied

Rated 5 out of 5 stars

Another first class service from ID Band Co. Ordered ID Band by telephone on Thursday afternoon 3rd July, received it Friday morning 4th July. Staff are very efficient and always polite and friendly.... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend this company. Ordered medical alert band by phone on Monday afternoon, 23rd June and received it Tuesday morning 24th June. First class service, all for a total of £4.95, I do... See more

Company replied

Rated 5 out of 5 stars
Verified

Being able to contact you directly. Being able to rectify an error without any hassle. Being able to assist the Ambulance Service and any other medical professionals by showing them my Medical I.D c... See more

Company replied

Rated 5 out of 5 stars
Verified

Lovely ID band - easy to order & fast delivery ~ I choose a pale pink silicone band to match my watch strap so it doesn’t look like a medical bracelet & it’s waterproof so I never have to worry abou... See more

Company replied

Rated 4 out of 5 stars

I ordered a stylish and affordable medical ID bracelet from The ID Band Company. The process was simple, with plenty of choices available. Delivery was quick, and the band feels sturdy and well-made,... See more

Company replied

Rated 5 out of 5 stars

A wrist band is just what I need after having an epileptic wobble whilst out running a few days ago. Room for loads of clear characters on the reverse (and boy do I need them with my meds, and a pacem... See more

Company replied

Rated 5 out of 5 stars

I ordered an engraved necklace to replace one that I lost that I bought from them about 10 years ago and a medical alert wristband. Really good quality engraving on the necklace and the wristband is g... See more

Company replied

Rated 5 out of 5 stars
Verified

IDBand came as exactly as ordered & came in a timely manner. Any one interested in ordering a medical bracelet order from ID Band. I’ve been a T-1 diabetic now for 47 years & have had numerous medical... See more

Company replied

Rated 5 out of 5 stars
Verified

Well made and handy bands for emergencies and als lost kids too. Replaced the rubber band as it had warm out after maybe 5 years since buying the original

Company replied

Rated 5 out of 5 stars

Received my replacement med id bracelet very recently.Great product ,even better than my original which was excellent. The staff were so easy to deal with and so coupled with a great product and o... See more

Rated 5 out of 5 stars
Verified

Really good quality band, I was really surprised when it turned up, I’ve had medical bands before that have never really been what I’ve wanted. So I was so glad to finally find something I’d gladly we... See more

Company replied

Rated 5 out of 5 stars

Just ordered a medical bracelet, went for the heavyweight one. Ordering process was straightforward, like the idea that medical personnel can call for your medical conditions, unfortunately I ha... See more

Rated 5 out of 5 stars

Bought a silicon medical band from this company due to the fact that they had free engraving and free postage and also they had very good reviews. I gave my order over the phone at 1100 on Friday and... See more

Rated 5 out of 5 stars

Ordered 2 medical ID necklaces from 2 different companies. This one arrived first. It is solid, the engraving is clear, the chain is also solid and easy to fasten. Overall I'm very pleased although th... See more

Rated 5 out of 5 stars

I ordered from The ID Band Company an engraved wristband, which arrived extremely promptly with the wording I had asked for. I was particularly impressed because after I'd placed the order I decided I... See more

Company replied

Rated 5 out of 5 stars

I live in the USA and wanted a med ID bracelet that actually looked like jewelry, I could not find anything that was affordable. I came across the ID Band company in a Google search. I found a brac... See more

Company replied

Rated 5 out of 5 stars

I had an issue with an item I purchased from the company sometime ago. From contacting them in the first instance to ask for advice, to their response and subsequent solution, their Customer service h... See more

Company replied

Rated 5 out of 5 stars
Verified

The bracelet bought for my son is just as described and was delivered very promptly. Because of my son's medical condition I needed to know how the engraving was done so contacted customer service wh... See more

Company replied

Rated 5 out of 5 stars

I've ordered a few items from the ID band company and always received amazing service and got my orders the very next day. I recently asked if I could have another newly diagnosed condition to an eng... See more

Rated 5 out of 5 stars
Verified

Absolutely brilliant product more than pleased finish is first class. Delivery was as advertised bang on time.many thanks for your beautiful product and service.

Company replied

Rated 5 out of 5 stars
Verified

The lady on the telephone was vert helpful and the band itself looked and felt very good.I feel reasured that if anything happened to me the information people need is there .

Company replied

Rated 3 out of 5 stars

Not worth the money!! Horrible piece of silicone band! Returned post-free and £17 was eventually refunded after a great deal of fuss!!

Company replied

Rated 5 out of 5 stars
Verified

Navigating the web page was simple and made the ordering process easy, and plenty of options to choose from. Shipping seemed a little slow, but I completed my order during the heart of the Christmas... See more

Rated 5 out of 5 stars

Bought from them in the past and bought another identity card after needing information being more up to date. Great company, everything they sell is great quality, the identity card is perfect with a... See more

Company replied

Rated 5 out of 5 stars
Verified

Great product. Second one bought. Still in same condition after 2 years of daily use. Sizing accurate . As described. Good company to buy from. Quick dispatch and delivery.

Company replied

Rated 4 out of 5 stars
Verified

I am still waiting to receive my medical id band and 🤷‍♂️ My bad, apparently the wrong delivery address was picked up when I paid via GooglePay. Spoke to ID Band Co and they have sorted it out.

Company replied

Rated 5 out of 5 stars

I wanted a light-weight medical ID necklace, but with a different chain which was a second item on the order Phoned, spoke to Caitlin who said it would be no problem to fit the different chain.... See more

Rated 5 out of 5 stars

I needed a new strap for my SOS Talisman I ordered late on Monday afternoon and arrived in the post Tuesday Morning. Don't think you could get better service. Don't think you could get better service... See more

Company replied

Rated 5 out of 5 stars
Verified

Great quality wristband. Print is very clear. Delivered the next day (I didn’t place the order until 3.30pn)

Company replied

Rated 5 out of 5 stars
Verified

Medical sign metal piece fell off within 5 minutes rendering item useless. UPDATE company have sent a new item to me within 48 hours

Company replied

Rated 5 out of 5 stars
Verified

Nice quality wrist band. Was very easy to order and it arrived very quickly. Excellent service and would definitely use again.

Company replied

Rated 5 out of 5 stars

Engraveable silicone bracelet - perfect for contact sports - comfortable - available in choice of colours - 22yr old son had previously refused to wear any other type of id but will wear this 24/7. Ha... See more

Rated 4 out of 5 stars
Verified

Product was as described and arrived promptly. Can fully recommend and will not hesitate to use this company again myself should the need arise.

Company replied

Rated 5 out of 5 stars
Verified

The ordering process on your website was really easy to follow, I place the order & my medical wristband arises a few days leter

Company replied

Rated 5 out of 5 stars

I purchased a bracelet from the I.D. Band Company it was a titanium bracelet I've had it for a long time now and would like to say that it's as good as when i bought it not a mark on it the price was... See more

Rated 5 out of 5 stars

Great experience. Ordered a bracelet for my daughter on Monday night and it arrived on Wednesday lunchtime! Great quality product. Daughter delighted with it.

Rated 5 out of 5 stars
Verified

The band was reasonably priced and delivered promptly. I did not always have alert card with me so if anything should happen the band will always be on

Company replied

Rated 5 out of 5 stars
Verified

Great service. The band is quality and arrived within 24 hours.

Company replied

Rated 5 out of 5 stars
Verified

Great service great product,fast delivery, perfect talisman just what I wanted,

Company replied

Rated 5 out of 5 stars
Verified

The ordering process was simple and straightforward. The bracelet arrived the next day and is incredibly robust.

Company replied

Rated 5 out of 5 stars

I have several bracelets with my medical information from the ID Band Company. Both are really pretty. I didn't want something clinical and these fit the bill. 2 days from ordering to getting the last... See more

Company replied

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Company details

  1. Jewelry Store

Written by the company

We think wearable ID is important. We realise that there are different circumstances under which you would want to buy some sort of ID product. Be it that you are looking for a way of helping to keep your children safe or you are worried about an accident when you are involved in sport or you are worried about a child with a medical condition or want to help protect your ageing family members or relatives, we have a range of great ID products to help. We created our company after looking for medical ID products ourselves. We found that most of the products available were either of inferior quality or were not easily updateable or we would have to go through the hassle and delays of ordering from the States or that we were going to be "ripped off" with the post and packing charges. We wanted to create a better way...! We offer high quality ID products to meet a range of different requirements. We provide a fast, efficient and friendly service and we make sure all our products are available at a realistic cost. We also make sure that we do not vastly inflate our post and packing charges. By offering our Medical ID Jewellery, Child ID Wristbands, Sports Wristbands, Medical Wristbands, and Helmet ID Tags, we think we will have you covered. If there are any products you think we should also be selling please let us know.


Contact info

4.8

Excellent

TrustScore 5 out of 5

415 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

I placed my order on Monday and by…

I placed my order on Monday and by Wednesday I got my band which is quick and efficient I would highly recommend the id band company to anyone that needs a band

September 24, 2025
The ID Band Company logo

Reply from The ID Band Company

Thank you so much for leaving us such a lovely review, we really appreciate it!

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Rated 5 out of 5 stars
Verified

Amazing quality and wonderful quick service

Couldnt praise this company enough. Very easy to order. I got in touch by phone to check it was ordered properly and the girl couldnt have been nicer and so helpful. I ordered 3 bracelets and they arrived very quick. Superb quality. And then my friend ordered one as well. I have Addisons Disease and I now feel very safe with my bracelet. Best product ever. Thank you. Valerie

September 24, 2025
The ID Band Company logo

Reply from The ID Band Company

Thank you so much for leaving us such a lovely 5 star review, we really appreciate it.

Rated 5 out of 5 stars
Verified

SOS Talisman.

Delivered on time, and well packaged, the item arrived undamaged. The bracelet looks classy. Unfortunately they had not included the paperwork that goes inside, so I messaged them,and they were happy to send it free of charge. I would buy from this company again.

September 24, 2025
The ID Band Company logo

Reply from The ID Band Company

Thank you for your lovely 5 star review, we really appreciate it!

Rated 5 out of 5 stars
Verified

Great service

Great service. The band is quality and arrived within 24 hours.

September 24, 2025
The ID Band Company logo

Reply from The ID Band Company

Thank you so much for your 5 star review!

Rated 5 out of 5 stars
Verified

Amazing would definitely recommend

I have no use it yet however I am hoping know i have proof of my allergies I will be able to bring my own food to the foot ball ground. Website was very easy to use and they where very helpful when asked questions my card arrived very quickly I am very pleased

September 24, 2025
The ID Band Company logo

Reply from The ID Band Company

We really appreciate you taking the time to leave us such a lovely review.

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Rated 5 out of 5 stars
Verified

Great fit

Great fit and quick delivery

September 24, 2025
The ID Band Company logo

Reply from The ID Band Company

Thank you so much for your 5 star review, we really appreciate it!

Rated 5 out of 5 stars
Verified

High speed service

High speed service. Excellent quality. Many thanks.

September 24, 2025
The ID Band Company logo

Reply from The ID Band Company

Thank you so much for your 5 star review, we are really pleased to hear you are happy with the service and quality.

Rated 5 out of 5 stars
Verified

Perfect for my needs

Perfect for my needs

I rang the ID company and said what I needed. All spelling was checked before engraving both sides of a woven metal bracelet. Very smart, accurate and efficient.

September 24, 2025
The ID Band Company logo

Reply from The ID Band Company

Thank you so much for leaving us such a lovely review, we really appreciate it and it's wonderful to hear you are pleased with your order.

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Rated 5 out of 5 stars
Verified

Great quality wristband

Great quality wristband. Print is very clear. Delivered the next day (I didn’t place the order until 3.30pn)

September 24, 2025
The ID Band Company logo

Reply from The ID Band Company

Thank you so much for your lovely review, we really appreciate it!

Rated 5 out of 5 stars
Verified

Well made and handy bands for kids too

Well made and handy bands for emergencies and als lost kids too. Replaced the rubber band as it had warm out after maybe 5 years since buying the original

August 25, 2025
The ID Band Company logo

Reply from The ID Band Company

Thank you so much for your lovely review, we really appreciate it!

Rated 1 out of 5 stars
Verified

I did not receive it!!!!

I did not receive it!!!!

August 25, 2025
The ID Band Company logo

Reply from The ID Band Company

We are sorry to see that you have given a low rating. As we are a UK company orders that are placed outside of the UK may take longer to arrive. We do provide you with two shipping methods at checkout FedEx international priority, which arrives within 3 business days or Royal Mail international Economy which may take up to 20 working days to arrive. You chose Royal Mail international Economy and therefore your order may take the 20 working days to arrive, if you have not received it by this time please send us and email and let us know.

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Rated 5 out of 5 stars
Verified

Huge choice

Huge choice, execellant service, easy to navigate the website, great quality too

August 25, 2025
The ID Band Company logo

Reply from The ID Band Company

Thank you so much for your 5 star review, we are pleased to hear you have found the website easy to navigate and the bracelet great quality.

Rated 5 out of 5 stars
Verified

Great experience

The ordering process on your website was really easy to follow, I place the order & my medical wristband arises a few days leter

August 26, 2025
The ID Band Company logo

Reply from The ID Band Company

Thank you so much for your 5 star review!

Rated 5 out of 5 stars
Verified

Great service great product

Great service great product,fast delivery, perfect talisman just what I wanted,

August 26, 2025
The ID Band Company logo

Reply from The ID Band Company

Thank you so much for your 5 star review!

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Rated 5 out of 5 stars
Verified

BRILLIANT!!!!

EXCELLENT EXCELLENT EXCELLENT!!!
Ordered online, along with email query regarding previous sizes ordered.
Query answered swiftly.
Staff are ALWAYS friendly accommodating, and informative
Telephone support also
I've been ordering my silicone bands and deluxe silicone engraved with my information over 6 years.

Band has saved my live on many occasions.
Beautifully made and excellent quality have an allergy to metal.
Proud to wear silicone band
THANKYOU TO ALL THE STAFF @ ID BAND

August 26, 2025
The ID Band Company logo

Reply from The ID Band Company

Thank you so much for your amazing review! 🌟 We’re thrilled to hear our bands have supported you for over 6 years and even saved your life on occasions. Your loyalty and kind words about our staff mean the world!

Rated 5 out of 5 stars
Verified

Beautiful bracelet

Easy to order. Engraving lovely but couldn’t fit rheumatoid arthritis on one line so had to shorten it rheumatoid arthri but sure medics will still know, so not end of world! Such speedy delivery. Bracelet is lovely too.

August 25, 2025
The ID Band Company logo

Reply from The ID Band Company

Thank you so much for your 5 star review!

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