The Boiler Blokes Ltd  Reviews 157

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We feel very lucky to live in an area where such a fab company with top class customer service operates. Wayne, Mitch and Paul were all such great professionals with our boiler replacement - respon... See more

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Rated 5 out of 5 stars

This is the first time The Boiler Blokes have carried out a service on my boiler. I chose them based on all the positive reviews I had read. Peter came along to do the service. He was very friendly an... See more

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Rated 5 out of 5 stars

The Boiler Blokes installed our boiler in 2019 and we’ve just had our 6th annual service carried out by Peter. He’s very knowledgeable and extremely thorough and takes the time to explain what he’s d... See more

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Rated 5 out of 5 stars
Verified

Very professional business. I had a service booked and as part of their quality assurance one of the bosses (Watne) comes and observes each engineer - very reassuring. Peter identified an issue, expla... See more

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Company details

  1. Home & Garden

Information provided by various external sources

The Boiler Blokes is a family run boiler installation company based near Aylesbury. We specialise in the installation of domestic boilers and are able to attend to all your boiler installation requirements however large or small. A large amount of our work is obtained by word of mouth, a situation we want to continue as our reputation means everything to us. Our aim will and always has been to ensure customer satisfaction from the moment of contact to the completion of all the work. We are proud to be part of Trustpilot, please read our reviews as well as our website testimonials. Areas We Cover We provide gas and central heating services to homes and businesses to Aylesbury and surrounding villages : Aston Clinton, Wendover, Tring Berkhamstead, Chesham, Beaconsfield, Amersham.


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4.9

Excellent

TrustScore 5 out of 5

157 reviews

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Rated 5 out of 5 stars

5 stars +

Absolutely fantastic level of service from initial survey & quote to install and commissioning. I can’t recommend them enough. My old system boiler was 35 years old and a tricky installation, but they did the work within 2 days. In my job working on ungrading schools I see a lot of pipework repairs, and the quality was really good, some of the best I’ve seen. Highly recommended!

October 24, 2024
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Reply from The Boiler Blokes Ltd

Good afternoon Steve

Many thanks for taking the time to leave us such a lovely review - much appreciated!
Glad you'll be warm and cosy in time for the winter....

Kind regards

Louise Wiseman
Director

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Rated 5 out of 5 stars

Fast, friendly and efficient

Fast, efficient and friendly. I called The Boiler Blokes on Monday morning with an fault with my boiler the same afternoon I had a visit and the fault was identified and replacement parts ordered. The repair was carried out on Wednesday afternoon. I was very surprised as to speedily this was done. I would also like to compliment the staff I spoke to and how friendly and knowledge they were. Could not have been happier with the service.

September 18, 2024
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Reply from The Boiler Blokes Ltd

Good afternoon John

Thank you so much for taking the time to leave us such a lovely review - it is very much appreciated!

We are delighted that we could get you up and running again so quickly...

I will be sure to pass your compliments on to the team!

Kind regards

Louise
Director

Rated 5 out of 5 stars

The Fantastic Boiler Blokes

We use the Boiler Blokes. What an outstanding company to deal with. Great service. Wonderful aftercare. All those who work at this company are the best in business - polite, friendly and knowledgeable. Don’t hesitate to use them. We did and so glad. Anna

September 12, 2024
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Reply from The Boiler Blokes Ltd

Good morning Anna

Thank you very much for taking the time to leave our team such a lovely review! Reviews really do mean so much to us - I will be sure to share your kind words with the guys!

Kind regards

Louise
Director

Rated 5 out of 5 stars

The Boiler Blokes, Professional, Helpful & Reliable Highly Recommended

Had a plumbing problem the day before a family member was moving. Wayne & his team went above & beyond to help sort & resolve the issue at very short notice. Can’t thank them enough, especially Peter who’s customer service, professionalism & experience resolved the problem, quickly.
I highly recommend them.
Kim Bradford

August 14, 2024
Unprompted review
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Reply from The Boiler Blokes Ltd

Good morning Kim

Thank you so much for taking the time to leave us such a lovely review! We are so glad that we were able to help out quickly and get the bits you needed done - moving is always such a stressful time!!
I will be sure to pass this review to Peter - he will be delighted!

Kind regards
Louise

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Rated 5 out of 5 stars

Fantastic!

Would highly recommend the Boiler Blokes, they quoted and fitted my new boiler and their work was 1st class. Friendly, reliable and really clean! Thank you! A very happy customer.

July 8, 2024
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Reply from The Boiler Blokes Ltd

Good morning Claire

Thank you very much for taking the time to leave us this review - it is much appreciated by the entire team!

Glad to hear you are so happy with the work they carried out for you....

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Rapid and excellent service

Just contacted these guys and they came as soon as they could. Rapid service. Lovely people / shoes off / top service
Highly recommended. Thank you Wayne and Peter

May 10, 2024
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Reply from The Boiler Blokes Ltd

Good morning Peter

Many thanks for taking the time to post us this review! We really appreciate your positive feedback and are delighted that you would recommend our company to others!

Thanks once again, kind regards

Louise
Director

Rated 5 out of 5 stars

Thoroughly professional service

Thoroughly professional service! The team were a pleasure to have in our home. They literally did not stop working until the job was done. No mess and extremely polite and courteous. Would highly recommend!!

May 10, 2024
Unprompted review
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Reply from The Boiler Blokes Ltd

Good morning Dru

Many thanks for taking the time to leave us such a lovely review - it is very much appreciated by the entire team!
We do love a recommendation and are delighted that you would tell others about your experience!

Thanks once again, kind regards

Louise
Director

Rated 5 out of 5 stars

I needed a boiler repair....

I needed a boiler repair and was guided towards "The Boiler Blokes" (by a trusted contact). Excellent communications with minimum fuss. Sensible and prompt quotation and not too long to wait for just one visit to exchange the faulty item for new. Well done Wayne and Ethan. No drama. Recommended.

April 18, 2024
Unprompted review
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Reply from The Boiler Blokes Ltd

Good morning David

Thank you so much for taking the time to leave us a review - it is very much appreciated!

Glad we were able to help and get your system up and running smoothly once more....

Kind regards

Louise Wiseman
Director

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Rated 5 out of 5 stars

Boiler Blokes - Brilliant Service From Nice People

The Boiler Blokes replaced my 30 year old boiler and radiators this week and I cannot recommend this company enough.
Peter, Clinton, Alfie and Ethan were a pleasure to have in our home, courteous, cheerful, tidy and very professional in their work.Throughout the 2 days they turned up on time, kept us informed and ensured we were completely happy before they departed.The end result is beyond our expectation.
I had several quotes for this work, Boiler Blokes took the time to do a site survey before they quoted and explained what they would do and why. There was no hard sell or baffling jargon. Their price was very fair and the quality of their work was excellent. They even followed up with a call a few days later to make sure we were still happy.
If you live in the Hertfordshire area and are searching for a quality plumbing company to replace or repair your boiler please give them a call.
Nice people with a quality service ethic.

February 26, 2024
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Pete

Thank you very much for taking the time to write our team such a fabulous review! It is very much appreciated by us all......

We are delighted that we could provide you with good customer service throughout - Thanks once again for the opportunity to carry out these works for you!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Exceptional Service Beyond just Boiler Maintenance: A Testament to Professionalism and Genuine Care

Since the summer of 2018, we've entrusted Wayne, Clinton, and their exceptional team with our heating needs, beginning with a boiler replacement that set a high standard for what home service should be. Their approach is refreshingly professional—courteous, meticulous, and with a level of customer service that genuinely stands out. They not only exhibit an unwavering commitment to excellence but also bring a personal touch that makes their visits notably pleasant.

What truly sets them apart is their passion for what they do, reflected in their eagerness to go above and beyond. Their annual service is a highlight of our year, not just as a reminder of the warmer months but as an opportunity to experience their unique blend of professionalism and personability. It's rare to find a team that makes a routine service feel like a visit from friends yet maintains the highest standards of their skills.

In a market flooded with options, Wayne, Clinton, i.e. the Boiler Blokes and the team are a beacon of reliability and quality. Their dedication to customer satisfaction and their ability to consistently deliver top-notch service is why we will continue to rely on them for years to come.

February 15, 2024
Unprompted review
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Reply from The Boiler Blokes Ltd

WOW, thank you so much for your incredible review. We are absolutely blown away!
We try hard to excel in each and every point you have mentioned and the fact that you have not only noticed, but taken the time to put pen to paper, makes it even more special to us as a company.
We are lucky to have a great team of lads who strive to do the best they can on each and every job. It keeps them motivated knowing that is doesn't go unnoticed.

Kind Regards

Wayne Wiseman
Director

Rated 5 out of 5 stars

Highly recommended, professional and friendly.

Wayne and his team are extremely professional, efficient and friendly from booking to finishing the replacement of our boiler. They fully explained everything from start to finish and left everything clean and tidy. We cannot recommend them highly enough and we will certainly be arranging for them to carry out our yearly boiler service.

October 11, 2023
Unprompted review
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Reply from The Boiler Blokes Ltd

Good morning Jennifer

Thank you for taking the time to leave us such a lovely review! The team pride themselves on being thorough and tidy and on doing the best job they can.
Glad you were pleased with their efforts and that you're willing to recommend our company to others!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

5 stars for being professional, efficient and friendly.

At the boiler service we were told that the boiler would need replacing. They wouldn't charge for the boiler service and two days later they turned up at 08:00 and fitted a new boiler. Professional, friendly and efficient and we would have no hesitation in recommending them. A 5-star operation.

September 15, 2023
Unprompted review
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Reply from The Boiler Blokes Ltd

Good morning John

Many thanks for taking the time to leave us such a lovely 5 star review!
It is very much appreciated by the whole team and we are delighted to hear that you will recommend us to others!

Kind regards

Louise Wiseman
Director

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Rated 5 out of 5 stars

Excellent service

Excellent service! When our boiler broke, they came out the next day and fitted a new one. Wayne and his team are incredibly professional, efficient and friendly. They gave good advice and even left us with a free bottle of champagne as a thank you for choosing their business. I would highly recommend.

August 17, 2023
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Gayle

A big Thank You from all the team for taking the time to leave us such a lovely review - it is very much appreciated!

We are delighted that you wouldn't hesitate to recommend our company, it truly means so much!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Boiler and tank replacement

The job of replacing the boiler and fitting a new hot water cylinder was completed in one day. The whole experience from the quote to the handing over of the completed job was excellent. We had four guys on site one doing the boiler, one doing the tank replacement and the others doing all the other tasks. The guys were great and kept you up-to-date if required. Overall a great an excellent job

August 31, 2023
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Graham

Many thanks for taking the time to leave us all a review! It is very much appreciated by the entire team. Review's really do give us a lovely boost and your kind words certainly did!

Glad you are happy with the job which was carried out and thanks again for choosing our company to complete the works.

kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Fantastic Service

From start to finish the Boiler Blokes were superb. Friendly, proefessional, effecient and clean. Would highly recomend them. In fact I did to my inlaws and they recently experinced the same high level of service from them.

August 21, 2023
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Dave

Many thanks for taking the time to leave us a review! It is much appreciated by the entire team.

Thank you too for recommending us to your in-laws - we do love a recommendation!!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Boiler replacement

From the time meeting Wayne, receiving my estimate and work commencing, I was very impressed and pleased with the company. I employed Boiler Blokes to replace my boiler and I must say that the work was carried out in a timely, considerate and thoroughly professional manner. The whole work area was left clean and tidy and all waste/lid materials removed. I even received a phone call after the weekend to ask if everything was ok. I have no hesitation in recommending this company.

July 7, 2023
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Andy

Many thanks for taking the time to leave us such a lovely review! The entire team love reading the reviews we receive!

Great to hear that you were pleased with the job which was done and that you would recommend us to others!

Kind regards

Louise Wiseman
Director

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Rated 5 out of 5 stars

Excellent replacement of heating system

We used The Boiler Blokes to remove our old boiler and hot&cold water tanks, and fit a new combi boiler in a new location in the house, as well as a new radiator. All the guys were fantastic, very punctual, friendly and tidy. They all worked really hard and did a fantastic job, exceeding our expectations. They checked with us throughout, making sure we were happy with location of pipework, and explained what they were doing along the way. The price was very reasonable, not quite the cheapest....but a lot less than our most expensive quote. Cannot recommend highly enough.

June 6, 2023
Unprompted review
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Reply from The Boiler Blokes Ltd

Good morning Alex

Many thanks for taking the time to leave us such a lovely review - it is much appreciated by the entire team!

We love a recommendation!!

Kind regards

Louise Wiseman
Director




Rated 5 out of 5 stars

I Recommend the Boiler Blokes

The journey to my new boiler started with a service which I’d organised at the start of the Winter. Wayne pointed out the boiler was old and inefficient, but there was no hard sell.

Nearly 6 months later, when I was able to, I contacted Wayne for a quote for a new boiler, he visited quickly, looked at everything that needed looking at, and answered my questions. He delivered a written quote the next day - more than reasonable. He was then available for further questions by phone. The date of the installation was agreed around my diary as much as theirs.

On the day of installation, the team, Clinton, Alfie and Ethan arrived at the time agreed, they talked me through what they were going to do, and worked with me to think about how I could keep a very elderly, ill cat safe.

When there were some possible changes to the agreed plan, they phoned and talked them through with me before going ahead. The did an excellent job of clearing up any mess they made.

The team stayed until the job was complete which was almost 8pm! At the end of the installation Clinton clearly demonstrated how everything worked.

At all times I have been blown away by the professionalism of every Boiler Bloke I met, and I couldn’t recommend them any more! If you’ve got boiler or heating work then give them a call!

May 3, 2023
Unprompted review
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Reply from The Boiler Blokes Ltd

Good morning Bethan

Wow!! You have blown all of us away by taking more than just a few minutes to leave us SUCH an incredible review - Thank you so much...!!

We are so pleased that you've found the whole process as stress free as possible and that you are happy with the work which was carried out.

We value your recommendation!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Outstanding. Highly recommend.

Without doubt the most stress free full heating system installation we have ever had. From the initial visit from Wayne to discuss boiler and radiator options all details were discussed and a detailed quotation was emailed to us promptly. An installation date was booked and over the course of 3 days the team really did an outstanding job. The most courteous 'Blokes' to have working in our property. I honestly cannot recommend the Boiler Blokes enough. A great job Wayne and team. THANK YOU.

April 19, 2023
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Warren

Thank you very much for taking the time to leave us such an incredible review! Your lovely comments mean a great deal to the entire team and I'm delighted that you are so happy with the job carried out by our 'Blokes!'

Kind regards

Louise Wiseman
Director

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