The Boiler Blokes Ltd  Reviews 157

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We feel very lucky to live in an area where such a fab company with top class customer service operates. Wayne, Mitch and Paul were all such great professionals with our boiler replacement - respon... See more

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Rated 5 out of 5 stars

This is the first time The Boiler Blokes have carried out a service on my boiler. I chose them based on all the positive reviews I had read. Peter came along to do the service. He was very friendly an... See more

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Rated 5 out of 5 stars

The Boiler Blokes installed our boiler in 2019 and we’ve just had our 6th annual service carried out by Peter. He’s very knowledgeable and extremely thorough and takes the time to explain what he’s d... See more

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Rated 5 out of 5 stars
Verified

Very professional business. I had a service booked and as part of their quality assurance one of the bosses (Watne) comes and observes each engineer - very reassuring. Peter identified an issue, expla... See more

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Company details

  1. Home & Garden

Information provided by various external sources

The Boiler Blokes is a family run boiler installation company based near Aylesbury. We specialise in the installation of domestic boilers and are able to attend to all your boiler installation requirements however large or small. A large amount of our work is obtained by word of mouth, a situation we want to continue as our reputation means everything to us. Our aim will and always has been to ensure customer satisfaction from the moment of contact to the completion of all the work. We are proud to be part of Trustpilot, please read our reviews as well as our website testimonials. Areas We Cover We provide gas and central heating services to homes and businesses to Aylesbury and surrounding villages : Aston Clinton, Wendover, Tring Berkhamstead, Chesham, Beaconsfield, Amersham.


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4.9

Excellent

TrustScore 5 out of 5

157 reviews

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Rated 5 out of 5 stars

Great service

Hi to all the team
We just wanted to contact you to say a huge thank you for the recent work you have completed at our property.We are absolutely over the moon with everything you have done here and your work ethic is second to none.It was a pleasure to have four very friendly ,polite,helpful, and very professional workmen in our home.
This whole experience was made even better by your punctuality and your attention to detail especially cleaning up everywhere before you left each evening.
So Wayne,Clinton,Peter and Alfie we have no hesitation in recommending your company to anyone and we look forward to definitely using your company to do any future work at our home.
Once again many thanks to you all
Kind regards
Elaine and Rob Curtis

March 19, 2022
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Reply from The Boiler Blokes Ltd

Good morning Elaine

Thank you so much for the incredible review you left for us - it is hugely appreciated by all of us!

We are delighted that you are so happy with everything which was done and that you're willing to recommend us to others!

Many thanks once again

Kind regards

Louise Wiseman
Director

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Rated 5 out of 5 stars

Beyond first rate service!

Our heating went down and we called The Boiler Blokes and they were amazing.

Wayne made sure he came round that day to get our heating and hot-water back up and running. Not the simplest job, but Wayne got our heating back up and running.

No insane callout fee, just his time, and the part. No attempt to upsell, no teeth-sucking or 'ooh that'll cost you', just a really great service.

And, if that wasn't enough Wayne is a really lovely polite chap!! Legend. If Carlsberg made boiler engineers they wouldn't be as good as Wayne and his team.

Have since asked the team to install a new pump for us and service the boiler and consistently brilliant service.

Will absolutely be using them again at the first opportunity we get, the service was that awesome!!

March 11, 2022
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Reply from The Boiler Blokes Ltd

Good evening Simon

Wow, Wow, WOW!!

Thank you SO much for leaving Wayne and the company this incredible review - I am proud to call that particular boiler engineer my husband and it's lovely to read the fabulous things you've written about him...

Glad that he was able to get you up and running again and thank you for deciding that you'd like us to take care of all your heating needs going forward!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Just had new boiler installed

Just had new boiler installed. From quote to completion of job excellent service. Wayne, Clinton and Peter were amazing, explained everything from start to finish. Professional and friendly group of guys. Everything was left clean and tidy. Also left folder with manual for the boiler. Would highly recommend them and customer for life. Sue

March 10, 2022
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Reply from The Boiler Blokes Ltd

Good afternoon Sue

Thank you so much for taking the time to leave us a review - it's very much appreciated by the whole team!

Recommendations are the best form of advertising so we're delighted that you're willing to spread the word - Thank you!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Excellent service!

Excellent service! Wayne came out last minutes when we had a cancellation from another company. Wayne was so polite professional and friendly, Its the little things that really mean a lot! Really trust worthy and I would definitely call them out again. Really pleased! Thank you Wayne!

March 4, 2022
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Reply from The Boiler Blokes Ltd

Good afternoon Fiona

Many thanks for taking the time to leave us a review - it's much appreciated by all of us!

We are glad that we were able to get out to you so quickly and get the job done ahead of your new kitchen installation.

Thanks once again!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars
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A very professional service from…

A very professional service from quotation to completion. Explained the process of the work required & timescales. Very tidy. Smart appearance & very friendly. Manuals & service plan also provided. A big thank you to Wayne, Clinton & their team. (Archie, keep up the neat soldering)

February 5, 2022
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Reply from The Boiler Blokes Ltd

Good afternoon Mark

Many thanks for taking the time to leave us a review - they really are a boost and are so appreciated by all of us!

We are delighted that you are happy with everything that was done - even down to the soldering...!!

Kind regards

Louise Wiseman
Director

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Rated 5 out of 5 stars
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The Boiler Blokes recently installed a…

The Boiler Blokes recently installed a new boiler for us. They were so professional, and did a fantastic job. They were extremely accommodating with our puppy who although started off barking at them, became the best of friends by the end of the day! What a wonderful, friendly group of people. I would have no hesitation in highly recommending them. Thank you.
Maria Harty

February 4, 2022
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Reply from The Boiler Blokes Ltd

Good afternoon Maria

Thank you so much for taking the time to leave us such a lovely review - it is very much appreciated by all of us!

I'm glad that your puppy thought that they were a good bunch of lads too by the end of the day and that you were happy with the job!

We're delighted that you'd be happy to recommend us to others - a great form of advertising!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Over the Moon !!

We had the Boiler Blokes round to install a new boiler which included flushing of rads, we cannot express how pleased we are, Clinton and Peter are so professional, punctual, reliable, reasonable and most of all so friendly. We have no hesitation in recommending them, we are over the Moon !!
Michael and Pat

January 30, 2022
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Reply from The Boiler Blokes Ltd

Good morning Michael

Thank you so much for taking the time to leave us such a lovely review - they are indeed a lovely bunch of lads!!

Glad you were so happy with the work which they carried out and that you'd be glad to recommend them to others!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Amazing service

From start to finish the service provided by the Boiler Blokes was outstanding. They really cared about getting the job done, being courteous throughout and following up after the job to ensure that it met our expectations and was working properly. The surprise gift following the installation was completely unexpected by very gladly received! We are customers for life!

January 27, 2022
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Polly

Many thanks for taking the time to leave us such a lovely review - it's greatly appreciated by the whole team!

Delighted that you are up and running with an efficient and reliable boiler once more...

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Cannot recommend enough!

Cannot recommend enough!

I needed an emergency boiler replacement, and The Boiler Blokes team (Wayne, Clinton and Peter) were amazing.

They took the time to explain everything to me from what they were doing, what the problem was, options available and made recommendations with no pressure.

They managed to fit in my boiler replacement at short notice, and loaned me a heater for the few days where my old boiler had to be turned off.

They worked incredibly hard to get the installation completed so I had heating again quickly during a cold January.

The team were also really nice, friendly people. They were very empathetic, understood my situation and resolved my heating issues as quickly and efficiently as possible. It was a pleasure having them in my house. I'll be returning to The Boiler Blokes for my annual boiler service.

January 22, 2022
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Reply from The Boiler Blokes Ltd

Good afternoon Lindsay

Thank you so much for taking the time to leave us such a lovely review - it is much appreciated by all the team and I'm glad to hear that you're warm and cozy once again!

Kind regards

Louise Wiseman
Director

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Rated 5 out of 5 stars

Industry leading service, an excellent experience!

Had The Boiler Blokes upgrade my heating system this past week; I won't beat around the bush, they were fantastic and I have no complaints.

From quote to completion communication was prompt / detailed, the gentlemen who performed the work on site were punctual, conscientious, tidy and friendly.

The whole process was so good it is making me consider further works that I had not considered purely because dealing with this company is a pleasure. I fully recommend anyone reach out to them for their services!

January 9, 2022
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Reply from The Boiler Blokes Ltd

Good afternoon Bob

Wow!! Thank you so much for the incredible review you've left us - we are all so appreciative of your lovely comments and the time you took to write it..

It's lovely to hear that you are so happy with the entire service provided, from initial quote through to the completion of the work and that you'd be happy to recommend us to others - thank you!!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Excellent quality of work and customer service!

The Boiler Blokes replaced my gas boiler. I was very impressed with their quality of work, professionalism and friendliness. They did the job at short notice, explained everything clearly and brought along a small fan heater so I wouldn't have to sit in the cold all day while they completed the work. Customer service and customer care; does not get better than this!

December 12, 2021
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Sandrea

Many thanks for taking the time to leave us such a lovely review, it's much appreciated by the whole team!
Glad that you are warm and toasty in time for the winter weather...

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Relocation & repair of boiler

We had to have remedial work to location of boiler due to non conformance to building regs plus boiler repair. Very satisfied with communications from the outset and the on site team today were on time, efficient, courteous, tidy with an excellent attitude. Would highly recommend The Boiler Blokes.

December 1, 2021
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Michael

Many thanks for taking the time to leave us a review - it is very much appreciated by the whole team!

Recommendations are the best form of advertising and we're delighted that you'd be willing to tell people about us...

Thanks once again!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Excellent company

Excellent service and very professional. Extremely happy with everything. We would definitely recommend them. Lovely guys.

November 29, 2021
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Reply from The Boiler Blokes Ltd

Good afternoon Carla

Many thanks for taking the time to leave us a review - it's very much appreciated by the whole team!

Glad you are warm and toasty in time for the winter weather...

Kind regards

Louise Wiseman
Director

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Rated 5 out of 5 stars

A very happy customer!

A very professional group of guys who I would absolutely recommend. I had a new boiler and rads fitted and they did a great job. My old back boiler was removed and a new one fitted in the loft so a lot of new pipe work was needed.
They were polite, cheerful, turned up on time and were extremely tidy and respectful.
All in all a dream team!

November 3, 2021
Unprompted review
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Reply from The Boiler Blokes Ltd

Good morning Di

Many thanks for taking the time to leave us such a lovely review - it is very much appreciated by the whole team!

Glad you are happy with the job they did - enjoy being warm and cosy this winter!

Kind regards
Louise

Rated 5 out of 5 stars

Boiler Replacement

The Boiler Blokes recently replace my boiler. The were extremely courteous and professional with good communication and the quality of their workmanship was thorough and excellent.

October 19, 2021
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Gary

Many thanks for taking the time to leave us a review!
Your lovely comments are very much appreciated by the whole team.

Kind regards
Louise

Director

Rated 5 out of 5 stars

Thank you Boiler blokes

The team were extremely polite and helpful. Keen to explain everything to us in courteous manner. The old cylinder and tank were removed and everything was left clean and tidy. I would highly recommend them. My builder who came in after them said he would also recommend them looking at their work

September 17, 2021
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Chris

Many thanks for your kind words, they are much appreciated. It is a great system that you chose and we hope it will give you many years of good service.

I have forwarded your review onto the team which will make their day!

Kind Regards

Wayne Wiseman
Director

Rated 5 out of 5 stars

Boiler Blokes Best in Class!

Boiler Blokes set the standard for how work should be done, to the highest professional standard like I've ever seen in the UK!

Firstly, Wayne stuck to his promise to slot us in at the earliest possible date, all three vans arrived punctually, protected our carpets and cleaned up thoroughly before leaving even though it was getting late and they had to go another job afterwards.

Needless to say they installed the best boiler on the market (Worcester) which is better than what British Gas quoted us for at a much higher price!

They were also pleasant to speak to and Clinton's hand-over at the end capped the professional touch. The boxed bottle of champagne we received just put the cherrie on the top!

We recommend Boiler Blokes to anyone who needs to install or fix a boiler properly at a reasonable price, no doubt I will be passing on the word to all my friends and family!

August 6, 2021
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon!

Wow!! The biggest Thank You from all of us on the team for taking the time to write us this incredible review. It is hugely appreciated by us and so lovely to hear how happy you are with the installation and everything associated with it.

We aim to leave your home as we found it and pride ourselves on being honest, reliable and hard working - important traits for any tradespeople. We value your recommendations too - a personal recommendation is the best form of advertising!

Many thanks once again.

Louise Wiseman
Director

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Rated 5 out of 5 stars

Outstanding

I only really give reviews when I am
totally blown away by a company and this review is exactly because of that.

We needed a new boiler fitted and various other plumbing work such as news rads, trv’s, a new hot water tank fitted and we also wanted a smart heating control system to be set up, so it was rather a big job.

We contacted several local bussiness and decided to go with The Boiler Blokes as we was really impressed with Wayne’s knowledge and honest advise and we are soooo pleased that we did. We was totally blown away with the level of service, professionalism, quality of work and to top it off they are such lovely people.

From the very start of the initial quotation to the completion of the work I can honestly say these guys are the most hard working and honest tradesmen.

They started the job bang on time at 7am and managed to complete all the work in one day. The work was done to such a high standard and they left the house completely spotless.

Wayne, Peter, Clinton and Alfie thank you so much for the amazing job you’ve done, we are over the moon and know we are in safe hands going forward for any of our boiler/plumbing needs.
P.s thanks again for the bottle of champs 😊

August 4, 2021
Unprompted review
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Reply from The Boiler Blokes Ltd

Good morning Gemma

Wow!! We are all incredibly blown away by the fabulous review you've taken the time to leave us - Thank you so much!!

We aim to make the entire process as smooth and painless as possible for our customers so we're delighted that the Blokes delivered on all fronts.

Enjoy the fizz!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Fantastic service start to finish

We have been ripped off before with a boiler in a previous property and the price was very expensive, following this we decided to go with people recommendations who have had previous experience.
Our Boiler died in June and our British Gas contract could not even send out anyone until the middle of July just to examine, we ended up with an independent Gas Safe Engineer who deemed it fatal. I have heard the Boiler Blokes jingle previously on Mix 96 and thought it sounded cheesy, but speaking with the engineer who came out he recommended The Boiler Blokes.
Wayne came out to survey bang on time and checked our water pressure and confirmed it would be ok to remove our boiler from our kitchen and replace into our loft. When the quote came back we were very happy with the price. Remove boiler, water tanks, hot water tank and relay pipes to the loft and it would be a 2 day job.
I was not at home when the installation was done but wording this on my husband who was so impressed with the work, they turned up on time and laid out dust sheets keeping areas clean, keeping a professional and friendly attendance through the 2 days.
Everything about the installation was perfect, and although we were without heating or hot water for over 5 weeks (was going to be 9 weeks but they found us a cancellation, thank god) that goes to show how good the company are and are inundated with jobs.
To finish it off we were produced with a bottle of champagne which was not to be expected.
This was a brand new boiler in the Worcester Bosch collection which can link to a remote or wired thermostat and we were the first to be installed by them, after having no heating for over 5 weeks the day after the installation we couldn't turn the heating off. Wayne turned up within 30 minutes and managed to sort this out a learning curve for them for future with an element of the boiler.
I highly recommend the Boiler Blokes and they deserve their 5 stars on Trustpilot.
Thank You Thank You Thank You

August 1, 2021
Unprompted review
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Reply from The Boiler Blokes Ltd

Good morning Francine

Wow!! We are all so humbled by the incredible review you've taken the time to write us - Thank you, it is very much appreciated by the whole team!

So glad we could get your installation done sooner rather than later and that we were able to get your heating turned off speedily - something for us to bear in mind when fitting another of those models!!

Personal recommendations are the best are are highly valued by us - Thank you once again for all your very lovely comments...

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Honest and reliable. The best!

I have been using these guys for years. As a disabled, single mother I truly believe that these are good guys. They only replace bits when needed and don't overcharge. They are punctual, polite and swift. I can't recommend them enough.

July 25, 2021
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Felicity

Many thanks for taking the time to leave us a review.

We pride ourselves on being competitively priced, reliable and honest and are glad that you're willing to recommend us - it means a lot to us all!

Kind regards
Louise Wiseman

Director

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