Swift Removals & Storage Reviews 365

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the staff's friendliness, professionalism, and efficiency. Consumers found the booking process to be smooth and helpful, with the company providing packing boxes and advice. People also appreciated the delivery service, noting the teams were punctual, careful with belongings, and maintained a positive attitude even under challenging circumstances. Many reviewers specifically mentioned the staff's willingness to go the extra mile, helping with tasks beyond the scope of the move. Customers felt supported throughout the entire process, from initial contact to final delivery. The company's ability to handle last-minute bookings and adapt to changing circumstances was also commended. Overall, reviewers felt that the company made their moving experience as stress-free as possible.

Based on these reviews

Rated 5 out of 5 stars

This whole process of moving out had me stressed out BUT at no point ever, was I made to feel that the changes of dates were ever a problem and my gosh, I cannot thank you enough. From start to... See more

Company replied

Rated 5 out of 5 stars

We were very pleased with Swift Removals. Danny visited to assess the move and provide a quote and he exuded confidence that everything would go smoothly and that we would be looked after. We though... See more

Company replied

Rated 5 out of 5 stars

Recently moved from a 1 bed flat (that didn’t have the easiest of parking arrangements) to a 2 bed house. Eddie and Tyler were great on the day. Packaged what needed to be well like my tvs and bi... See more

Company replied

Rated 5 out of 5 stars

Swift Removals were very professional, efficient, and the service was very good. The lads on the job were all helpful and nothing was to much trouble. All the lads efforts were appreciated but would... See more

Company replied

Rated 4 out of 5 stars

The build up to the move was delayed a couple of times but Swift were able to accommodate these despite the move being over a weekend. The loading team were very good and competed in a timely fashion.... See more

Company replied

Rated 5 out of 5 stars

Swift removals Tewkesbury, Thank you so much for sending us your brilliant crew Kaleb, Sanchez, Chris, they made a very difficult situation a lot easier for us to bear, they were extremely kind e... See more

Company replied

Rated 5 out of 5 stars

We had a tricky house move as the completion date for our move was delayed by 3 months. The team at Swift were very friendly and supportive, and when moving day finally came the whole experience was s... See more

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Rated 5 out of 5 stars

Luke & Tyler arrived promptly on the Monday & proceeded to pack our belongings with care. They were both courteous, polite & friendly yet really professional! Loading on Tuesday & unloading on Wednesd... See more

Rated 5 out of 5 stars

From initial contact right through to completing our move, the crew, Ashley, Dave and Liam were outstanding. Ashley was courteous, helpful and professional, a great ambassador for the company. On the... See more

Rated 5 out of 5 stars

We are so glad we booked Swift Removals to help us move house. We were initially going to move ourselves, but changed our minds last minute and Swift Removals were very accommodating with making a bo... See more

Rated 5 out of 5 stars

Harry and Luke of Swift Removals looked after us brilliantly over the past few days as we were packed, moved and unloaded at our new home. These two were the lead blokes on this move and were especial... See more

Rated 5 out of 5 stars

Swift Removals moved me in July and from Ashley coming to do the quote I couldn't have wished for a better team than Dave and Liam to do the move. Courteous, respectful, polite, hardworking. As a s... See more

Rated 5 out of 5 stars

What a fantastic company and removal team . Ian , Dave , Mark and Dale were absolutely brilliant from the moment they arrived until they left us . Nothing was too much trouble and were brilliant when... See more

Rated 5 out of 5 stars

A fantastic service from start to finish. Ashley and Jeremy helped to coordinate and facilitate a stressful move after months of delays. On the day Dave, Lewis and Liam were polite, professional and w... See more

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Rated 5 out of 5 stars

We had a Day1/Day 2 moving out and in experience with the excellent team @ Swift Removals & Storage from Tewkesbury. They loaded up our entire house in under 4 hours on Friday 13th June! Due to the di... See more

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Rated 5 out of 5 stars

An excellent service from start to finish and a successful move by Swift Removals earlier this week. My recent relocation was handled smoothly and efficiently by Liam and David who were friendly and... See more

Company replied

Rated 5 out of 5 stars

We can't fault Swifts, they fitted us in at very short notice despite being busy with other jobs. And we were leaving a 7 bedroom house! They were charming, professional, courteous, punctual, reliab... See more

Rated 5 out of 5 stars

We had Swift Removals to move our house furniture and belongings into Storage. The booking process was efficient and they were really helpful in providing packing boxes and giving advice. On the day,... See more

Rated 5 out of 5 stars

Always difficult to decide, who to use for a house move. We received a number of cards through the door from removal companies. After quotes and the ease of dealing with on the phone, we decided on S... See more

Rated 5 out of 5 stars

The whole team, from initial telephone contact, through to the personal sales call, to the team arriving to pack the day before we moved, and then finish moving us in the next day, were all prompt, p... See more

Rated 5 out of 5 stars

I had Luke and Andy help me move house and they were great, really friendly and super quick they didn’t complain they just got on with it if I move again, hoping not, but if I do I will definitely use... See more

Company replied

Rated 5 out of 5 stars

Excellent and Stress Free Service Very professional service from Dalian, Nick and Lewis on behalf of Swift removals. This was a two day move and on both days the team turned up ontime and with a... See more

Rated 5 out of 5 stars

Moving is stressful enough without having to worry about the packing. Swift were professional, fast and efficient with NO breakages, or damages and a friendly, polite hard working crew over two days.... See more

Rated 5 out of 5 stars

Eddie and Simon were amazing. On the first day they packed everything carefully and conscientously. They made sure we had what was needed for overnight, were very clear about everything else that wou... See more

Rated 5 out of 5 stars

Moving can be a stressful experience but Swift made it very stress free, we kept them upto date where we were with the moving date & they in turn kept us appraised. Everyone we have met or spoken to o... See more

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Rated 5 out of 5 stars

Swift removals were absolutely fantastic and made our move as easy and straightforward as possible. They replied to our query within hours, sent someone to do an inventory and got the boxes to us with... See more

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Rated 5 out of 5 stars

Swift removals did a great job for us as we had to put the furniture in storage, Eddie and Jack did a smooth move for us witch went quite seamless ,they stored it for 8 weeks and then delivered to ou... See more

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Rated 5 out of 5 stars

Dalian. Look the guys were all great, the service was great. Harry and Nick did a great job but Dalian led the team, he did a fantastic job of managing stress levels, and managed to put together an in... See more

Rated 5 out of 5 stars

I recently used Swift for my move, and I can’t recommend them highly enough! The entire process was seamless, thanks to the exceptional service provided by Callub and Andy. They were incredibly helpf... See more

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Rated 5 out of 5 stars

Moving day came around and it was hectic what with having so much to do. The guys at Swift turned up on time and got to work with professionalism. Will definitely use this company again in the future... See more

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Rated 5 out of 5 stars

A last minute booking was taken by this professional company that saved our move , we exchanged contracts at 2.30 on the Friday , moved on the Monday . Two young men turned up with a large truck a... See more

Rated 5 out of 5 stars

Excellent company from start to finish. They were extremely accommodating when we were unsure of dates. On the actual move day, Jason, Jack and Josh were very professional and worked incredibly hard a... See more

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Rated 5 out of 5 stars

Swift moved my elderly parents and they were fantastic , having to wait for the keys for the property, they stayed on to make sure they were in the house and everything was ok. Great crew Simon, Perr... See more

Rated 5 out of 5 stars

The swift team have been brilliant with my long distance move, their communication and efficiency was excellent, they were competitively priced and they made the whole experience of moving completely... See more

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Rated 5 out of 5 stars

I am delighted with the service that I received from Swift Removals. Ashley was fantastic - carried out a consultation and put me at ease about the entire process. He provided a reasonable quote and w... See more

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Rated 5 out of 5 stars

Amazing team. From the quote to the boxes, packaging delivery and movers. Everyone was enthusiastic. Emails replied to quickly. All the right info given Thanks to Dalian, Davo, Jack, Le... See more

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Rated 5 out of 5 stars

From quoting to the actual move swift were a pleasure to deal with. In the day of moving, Luke, Simon, Jason and Eddie were very courteous, efficient and extremely hard working. They made the move as... See more

Rated 5 out of 5 stars

Competitive price, booking process straightforward, communication with Jeremy in the office excellent. The crew on the day - Rich, Lewis & Billy - were fantastic, hard working on a long and scorching... See more

Rated 5 out of 5 stars

People need to know how good this firm is. Moving is tricky, takes planning and is a large unknown. Swift are very good at it. Our thanks go to; Eddie,Simon,Dave'O and Kieran; Jeremy and the rest... See more

Rated 5 out of 5 stars

Jason and Harry were true professionals, they were prompt to turn up for the job and nothing was any trouble. They worked quickly and efficiently. I would highly recommend their services and will use... See more

Rated 5 out of 5 stars

It was a very good experience from start to finish. Eddie and Jason (+ Kieran) were efficient, friendly and reliable. They worked really fast and made the experience pleasant. Very good service at a c... See more

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Rated 5 out of 5 stars

Brilliant service Luke and Jason moved us in record time, friendly, courteous and went above and beyond, handling everything with care. Thanks guys!

Company replied

Rated 5 out of 5 stars

Eddie and Tyler were fantastic - they initially helped with packing and removal and now they delivered my belongings from storage to my new property. They are extremely competent and very respectful a... See more

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Rated 5 out of 5 stars

Very professional from start to finish. Crew were fast, adaptable and cheerful!!! Great value for money.

Company replied

Rated 5 out of 5 stars

Friendly staff, easy to reach by phone, quick responses. Jason and Sanchez were very friendly, patient and helpful when moving in. Minor learning point - if you’re moving out one day but not moving... See more

Rated 5 out of 5 stars

The three removal men, Rich (driver), Billy and Chris were extremely efficient and hardworking and very polite and friendly. They worked really hard all day. Excellent service.

Rated 5 out of 5 stars

Dalian, Lewis and Andy arrived early and reassured us that everything would be sorted and completed with no issues. They helped organise and pack the last few things and quickly loaded everything. W... See more

Rated 5 out of 5 stars

They were professional, efficient and extremely pleasant. The gents all had a wonderful sense of humour and went above and beyond to help when things were getting on top of us. Their packing was abs... See more

Rated 5 out of 5 stars

The whole team at Swift were fantastic and provided calm in the chaos. When our circumstances changed, Jeremy gave us our options, and Ashley provided alternative quotes. Communication throughout wa... See more

Rated 5 out of 5 stars

To all the crew members who participated in the 3 day removal from Mill House Usk to Honeywell Crescent Abergavenny between 10th and 14 th April - you were brilliant ! Thanking you for making a dif... See more

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Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Self-Storage Facility

Written by the company

Swift Removals Gloucestershire are an experienced, family run removals business offering local, national and international removals and storage services. We cover Gloucestershire, Worcestershire, Herefordshire and North Bristol. Swift Removals have 500+ 5 star ratings making us a top 10 UK removals company (Free Index). #1 Removal Company on Three Best Rated! It shows we really care about your house or office move!


Contact info


4.8

Excellent

TrustScore 5 out of 5

365 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month


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Rated 5 out of 5 stars

Great experience, took the stress out of moving.

Came round to give us a quote very quickly, super lovely guy (sorry can’t remember your name!). The cheapest quote we got. We got the removals with packing. Everything was excellent. Stuff delivered and unpacked. The guys packing and unpacking (Davo and Rich) were lovely as well and super fast. Couldn’t believe how smooth it all went. Very pleased with the service and would recommend.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Swift removals did a great job for us…

Swift removals did a great job for us as we had to put the furniture in storage, Eddie and Jack did a smooth move for us witch went quite seamless ,they stored it for 8 weeks and then delivered to our new property with no problems or hassle and made it stress free for my wife and me ,many thanks Sue and Graham.

September 18, 2025
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Reply from Swift Removals & Storage

Thank you Graham, glad to be of service. We appreciate your custom 🙂

Rated 4 out of 5 stars

Happy with the move

The build up to the move was delayed a couple of times but Swift were able to accommodate these despite the move being over a weekend. The loading team were very good and competed in a timely fashion. 300 miles and two days later the unloading duo were able to place the furniture and boxes as requested - Good result all round.

September 26, 2025
Unprompted review
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Reply from Swift Removals & Storage

Thank you for taking the time to review, it’s appreciated.

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Rated 5 out of 5 stars

Quality of staff

Quality of staff, attention to detail, forebearance under stressful circumstances, cheerfulness throughout.

September 10, 2025
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Reply from Swift Removals & Storage

Thanks Mairi, glad you were happy with our service 🙂

Rated 5 out of 5 stars

Excellent removals.

We were very pleased with Swift Removals. Danny visited to assess the move and provide a quote and he exuded confidence that everything would go smoothly and that we would be looked after. We thought the quote was good value for money and we liked the fact that boxes and packing materials were provided free of charge. Our removal was over 3 days, including packing the fragiles, and we were very happy with everything that Luke, Andy and Jason did (also Billy on day 2). Nothing was too much trouble and they were efficient and helpful.

Our main criticism relates to the process for arranging and confirming removal dates etc. We found that the tone of all communications relating to this comes across as adversarial and negative and made us feel very stressed, in contrast to other elements of the removal. We understand that organising the logistics is a complicated process, but feel this could handled in a more customer-friendly way that reassured rather than causing anxiety.

October 6, 2025
Unprompted review
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Reply from Swift Removals & Storage

Thank you for taking the time to review, we appreciate the feedback & take on board your comments. It is a very difficult process of confirming dates with solicitors etc for both yourself & our booking team. We aim to keep everyone happy & have to be fair to all our clients that are in the same situation awaiting exchange of contracts with deposited moves taking priority. Very pleased that overall you liked our service & we appreciate your custom.

Rated 1 out of 5 stars

AVOID, AVOID, AVOID!

What a nightmare. They missed the delivery day (crucial when moving house!) The lorry wasn't big enough, then it broke down with no replacement, Then they transferred all our belongings to multiple small box vans. Delivered 1 day late. Garden equipment was mixed with household items. Items were 'lost' and after chasing for them were 'found' and given back (no longer wrapped). No compensation offered but they wanted to charge us more to have box vans! Very stressful and would never recommend Swift Removals. BTW, Swift Removals & Storage in Tewkesbury removals guys work really hard but the company organisation is awful.

September 1, 2025
Unprompted review
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Reply from Swift Removals & Storage

We’re very sorry to hear that you were disappointed with your recent move and appreciate the opportunity to clarify what happened.
It’s true that one of our vehicles suffered an unavoidable breakdown — something we do our utmost to prevent but can occasionally occur despite regular maintenance. However, the main issue arose from the information provided to us before the job. We were advised that the items in your storage container were already packed and ready to move. When our team arrived, this unfortunately wasn’t the case — many items were loose and not suitably prepared for safe stacking or transport.
We had requested photos of the contents in advance to ensure we could plan appropriately, but these were declined. Had we known the true condition of the contents, we would have advised against proceeding with the move in its current state, as it did not meet safe transport standards.
Despite these unexpected challenges, our team worked extremely hard to ensure your belongings were safely transferred and delivered. We regret that the situation caused you stress, but we’re confident our staff did everything possible under very difficult circumstances.

Regards Danny

Rated 5 out of 5 stars

Sublime Swift Removals

This whole process of moving out had me stressed out BUT at no point ever, was I made to feel that the changes of dates were ever a problem and my gosh, I cannot thank you
enough. From start to finish you have been amazing and patient and superb customer service like that cannot be brought.

My sincere and grateful thanks to all - Jeremy(superstar), David (legend), Liam and Curtis (diamonds) and all worthy of the Swift name.

I shall be recommending you on our local comms groups/friends/family to the hilt.

October 8, 2025
Unprompted review
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Reply from Swift Removals & Storage

Thank you Julia, love the great feedback. We appreciate your custom.

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Rated 5 out of 5 stars

I had Luke and Andy help me move house…

I had Luke and Andy help me move house and they were great, really friendly and super quick they didn’t complain they just got on with it if I move again, hoping not, but if I do I will definitely use swift again and ask for Luke and Andy they were brilliant

October 3, 2025
Unprompted review
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Reply from Swift Removals & Storage

Thanks Frances, I will pass your kind words on to the crew.

Rated 5 out of 5 stars

Great removals and arrangement

Recently moved from a 1 bed flat (that didn’t have the easiest of parking arrangements) to a 2 bed house. Eddie and Tyler were great on the day. Packaged what needed to be well like my tvs and big speakers. They took care of the furniture and both properties, being careful as moving things. Also clean and tidy.
In the process of arranging the removals I had to change dates a few times for which Jeremy was accommodating. Overall fantastic experience and was one less thing to worry about

September 17, 2025
Unprompted review
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Reply from Swift Removals & Storage

Thank you for taking the time to leave great feedback it’s appreciated

Rated 5 out of 5 stars

Swift Removals were very professional

Swift Removals were very professional, efficient, and the service was very good. The lads on the job were all helpful and nothing was to much trouble. All the lads efforts were appreciated but would like to give a special mention Dalian, Lewis & Josh.

September 10, 2025
Unprompted review
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Reply from Swift Removals & Storage

Thank you Derek, appreciate the feedback.

We appreciate your custom.

Hope you are now settling in well.

Rated 5 out of 5 stars

Amazing team

Amazing team. From the quote to the boxes, packaging delivery and movers.
Everyone was enthusiastic.
Emails replied to quickly. All the right info given

Thanks to Dalian, Davo, Jack, Lewis and Henry from the moving team, they were excellent. Punctual, friendly and very helpful. Scouted out want needed to be moved. Said this will be an easy one. 3 guys came to load. Was all done fast and efficiently within under 4 hrs.
It made our move so much easier.
They waited till we got our keys at 3pm. Didn't badger us or put us under unnecessary pressure.

5 guys unpacked everything and moved all our stuff to where we wanted. Even moved stuff again to another room when we changed our minds.
They took care of our stuff. Put the beds back together.

We could not have done it without them.
Thanks to Jeremy too.

September 19, 2025
Unprompted review
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Reply from Swift Removals & Storage

Thanks Gavin, glad you liked our service :-)

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Rated 5 out of 5 stars

Brilliant service

Brilliant service

Luke and Jason moved us in record time, friendly, courteous and went above and beyond, handling everything with care. Thanks guys!

September 19, 2025
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Reply from Swift Removals & Storage

😊

Rated 5 out of 5 stars

Great value for money

Very professional from start to finish. Crew were fast, adaptable and cheerful!!! Great value for money.

August 13, 2025
Unprompted review
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Reply from Swift Removals & Storage

Thanks Mark, we appreciate your custom.

Rated 5 out of 5 stars

Excellent service

It was a very good experience from start to finish. Eddie and Jason (+ Kieran) were efficient, friendly and reliable. They worked really fast and made the experience pleasant. Very good service at a competitive price, I recommend.

August 26, 2025
Unprompted review
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Reply from Swift Removals & Storage

Thanks soo much for the great review, it’s appreciated

Rated 5 out of 5 stars

Stress free delivery from storage

Eddie and Tyler were fantastic - they initially helped with packing and removal and now they delivered my belongings from storage to my new property. They are extremely competent and very respectful and friendly- they unloaded the van in record time and every item was intact and had been professionally packaged. Eddie has a brilliant sense of humour and makes a potentially stressful experience enjoyable, and Tyler is a joy to be around. I highly recommend Swift Removals as they did a brilliant job and they go the extra mile to ensure customer satisfaction.

September 4, 2025
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Reply from Swift Removals & Storage

Thanks Zara, I will pass on your kind words. We appreciate your custom.

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Rated 5 out of 5 stars

An excellent service …

An excellent service from start to finish and a successful move by Swift Removals earlier this week.
My recent relocation was handled smoothly and efficiently by Liam and David who were friendly and so helpful, taking the stress out of the process. Nothing was too much trouble and I would highly recommend this company.

September 1, 2025
Unprompted review
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Reply from Swift Removals & Storage

Thanks for leaving great feedback, it’s appreciated.

Rated 5 out of 5 stars

Great experience

Swift removals Tewkesbury,
Thank you so much for sending us your brilliant crew
Kaleb, Sanchez, Chris, they made a very difficult situation a lot easier for us to bear, they were extremely kind even when the neighbour was horribly
abusive. 3 great guys can't recommend you enough.

August 27, 2025
Unprompted review
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Reply from Swift Removals & Storage

Hi Val, thanks for the great feedback. Glad you were pleased with our service.

Rated 5 out of 5 stars

Swift moved my elderly parents and…

Swift moved my elderly parents and they were fantastic , having to wait for the keys for the property, they stayed on to make sure they were in the house and everything was ok. Great crew Simon, Perron , Dalian and Lewis. Highly recommend

August 22, 2025
Unprompted review

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