Lee Taylor

Jason and Harry were true professionals, they were prompt to turn up for the job and nothing was any trouble. They worked quickly and efficiently. I would highly recommend their services and will use Swift in the future.

I don't write a lot of reviews but feel the guys at Stif Cycles are very much deserving of one. I've been riding MTB's all my life and have previously purchased bikes from another well known bike store but have always wanted a Santa Cruz, now in my 40's I thought it was about time I got hold of my dream bike which I purchased from Stif Cycles nearly a year ago now during lock down restrictions. I have read the poor reviews other people have left and understand the frustrations when you are paying good money, but as a sales person myself (Sales Controller for Skoda) know only too well how bad reviews can have a negative impact and believe that these negative reviews have been left by customers who should realise that as a business trying to operate under unprecedented times and circumstances should give people a break. From the 1st contact on a live chat the guys were really helpful in giving me guidance and yes I too had to wait for the bike but these bikes arrive as parts to the shops and have to be assembled. I live near the Forest Of Dean and just under an hour drive from the shop so not just around the corner but still took my pride and joy to them for inspection, I have just had my bike serviced and purchased some apparel at the same time from the Bristol store where the guys couldn't be more helpful and not pushy into selling customers what they don't want. The bike was looked after by the mechanics like it was there own bike and part of my order was some Burgtec MK5 pedals that had to come from the Yorkshire store as the colour I wanted were out of stock, recieved a call within a week to say they were ready to pick up. In short a brilliant outfit I will continue to support with my custom and highly recommend the guys who know there stuff and are keen MTBers themselves so are genuinely interested in what they do and there customers. Top marks.