Replaced 4 of our old radiator with new Stelrad radiators. These were easy to install and are far more efficient than my old rolled top rads. Stelrad radiators are manufactured to good standards of... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Based on reviews, created with AI
Written by the company
With more than 2.5 million radiators delivered last year, Stelrad continues to go from strength to strength offering a unique combination of choice, quality, reliability and availability, with a sector leading 99% delivery within 72 hours service anywhere in the UK and Ireland.
Written by the company
Delivery lead time up to 72 hours
Marriott Road, S64 8BN, Mexborough, United Kingdom
Replied to 97% of negative reviews
Typically replies within 24 hours
Website simple to navigate and order. Delivery was on time. Lost a star as the top grid on one of the rads has a slight bulge. It doesn't appear to fit correctly.
The radiators are great. And on solving a small issue, Tracy Hassall in the office was very helpful to me.
Reply from Stelrad Ltd
Delivery was as advertised and on time. We had a problem with one of the three radiators we saw the packaging was damaged and found that the paint on the radiator had been damaged. We called the help line and after sending a photo of the damage a replacement was going to be sent and the damaged one was taken back. Very helpful and nice and easy to deal with.
Reply from Stelrad Ltd
Excellent high quality product.purchased 3 radiators and order to delivery was informative and efficient.The radiators are of a high quality with clean lines and a modern look. Delivery was prompt with updates on delivery time.I would certainly recommend Stelrad to family and friends.
Reply from Stelrad Ltd
Reply from Stelrad Ltd
sorry nothing wrong with the product,im afraid i ordered the wrong one,original was in pieces so couldnt really figure out which one i needed just had to guess
got them to fit after advice from stelrad
Reply from Stelrad Ltd
Reply from Stelrad Ltd
Reply from Stelrad Ltd
Website easy to navigate and very easy to find the product searched for. Ordering was very easy and options of standard and next day tracked delivery useful.
Reply from Stelrad Ltd
Products exactly as described and a really quick, helpful and efficient follow up to our order to arrange delivery.
Reply from Stelrad Ltd
My order of 4 rads had 2 damaged. Stelead was very fast is organising replacements in a few days. The powder coat finish is a little rough on some of them… happy with them but not sure they are all that much better or worth the premium over alternatives.
Reply from Stelrad Ltd
We’ve ordered several radiators from Stelrad for our clinic and have been really pleased. Delivery was prompt, everything arrived in perfect condition, and the quality is great. No issues at all — would definitely order again.
Reply from Stelrad Ltd
Sevice received was excellant. Order for 4 Stelrad Compact Horizontal Line radiators were delivered on time and well packed. When we came fit the radiators I had specified the wrong size for one of them. Stelrad replaced this within 2 days.
The radiators look good as well
Reply from Stelrad Ltd
Replaced 4 of our old radiator with new Stelrad radiators. These were easy to install and are far more efficient than my old rolled top rads.
Stelrad radiators are manufactured to good standards of quality and have a great modern finish.
Reply from Stelrad Ltd
Ordered radiator clips top and bottom for 2 radiators, fitted perfectly and original parts even with the p&p the price was excellent.
Reply from Stelrad Ltd
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.