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We rented a vaccum cleaner, which was needed to meet a tight deadline in our renovation. When we went to collect it, it was missing parts and the personel lied to us saying that the vacuum was only fo... See more
Company replied
Location
Switch locationKalvebod Brygge 59, 1561 København V, DK
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High five to Jakob who was bery keen to assist despite my small order 👍
I had a great experience in store and especially Nawin was super helpful! Recommend! They have everything!
Company replied
Nawin from Silvan Fisketorv was so easy to work with, and recommended good solutions to my needs
Company replied
Company details
Written by the company
Man-fre: 9-20, lør-søn: 9-20, helligdage: 9-20
Written by the company
Contact info
Kalvebod Brygge 59, 1561, København V, Denmark
4.5
Excellent
117 reviews
Replied to 95% of negative reviews
Typically replies within 2 weeks
High five to Jakob who was bery keen to…
High five to Jakob who was bery keen to assist despite my small order 👍
October 18, 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I had a great experience in store and…
I had a great experience in store and especially Nawin was super helpful! Recommend! They have everything!
August 24, 2025
Unprompted review
Reply from SILVAN - Fisketorvet
Thanks for taking the time to share your experience with us. We're glad you had a positive one 😊
Kind regards
Caroline
Silvan
Nawin is always knowledgeable and…
Nawin is always knowledgeable and really helpful.
August 9, 2025
Unprompted review
Reply from SILVAN - Fisketorvet
Thank you very much for the good review.
Best regards
Maria
Silvan
Great service
Great service! Emil helped me find the products that I needed :)
August 7, 2025
Unprompted review
Reply from SILVAN - Fisketorvet
Thank you very much for the good review.
Best regards
Maria
Silvan
Nawin from Silvan Fisketorv was so easy…
Nawin from Silvan Fisketorv was so easy to work with, and recommended good solutions to my needs
July 12, 2025
Unprompted review
Reply from SILVAN - Fisketorvet
Thanks for taking the time to share your experience with us. We're glad you had a positive one 😊
Kind regards
Caroline
Silvan
Very good service🤩Nawin is very…
Very good service🤩Nawin is very welcoming, helpful and kind. Its definitely my favorite Silvan store🙏🏼🙏🏼🙏🏼recommended!👍🏻
July 9, 2025
Unprompted review
Reply from SILVAN - Fisketorvet
Thanks for taking the time to share your experience with us. We're glad you had a positive one 😊
Kind regards
Caroline
Silvan
The staff are great
The staff are great
Specially
Boy from Thailand
He is a master....
July 2, 2025
Unprompted review
Reply from SILVAN - Fisketorvet
Thanks for taking the time to share your experience with us. We're glad you had a positive one 😊
Kind regards
Caroline
Silvan
Ali was kind and very helpful
Ali was kind and very helpful. I wish there were more people like him! Thanks
June 30, 2025
Unprompted review
Reply from SILVAN - Fisketorvet
Thank you for the 5 stars 😊 We're happy to hear you were satisfied with our service!
Kind regards
Caroline
Silvan
Verified
Reply from SILVAN - Fisketorvet
Thank you for the 5 stars 😊 We're happy to hear you were satisfied with our service!
Kind regards
Caroline
Silvan
Verified
Awful service
We rented a vaccum cleaner, which was needed to meet a tight deadline in our renovation. When we went to collect it, it was missing parts and the personel lied to us saying that the vacuum was only for pipes, which was nonsense. And after that I was still charged for a vacuum bag that I didn’t get. Finding any other solution in future.
April 30, 2025
Reply from SILVAN - Fisketorvet
Thank you for your review.
Feedback from our customers is a great opportunity for us to improve - which is needed in this case.
All reviews from our customers are passed on to store management, who use them to train employees and improve processes.
Thank you very much for your time.
Best regards
Maria
Silvan
Verified
alle what i need
February 12, 2025
Reply from SILVAN - Fisketorvet
Thank you very much for the good review.
Best regards
Maria
Silvan
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