NR

Neil Reddin

Denmark

Reviews

Review of SILVAN


Rated 1 out of 5 stars

Awful service

We rented a vaccum cleaner, which was needed to meet a tight deadline in our renovation. When we went to collect it, it was missing parts and the personel lied to us saying that the vacuum was only for pipes, which was nonsense. And after that I was still charged for a vacuum bag that I didn’t get. Finding any other solution in future.

April 30, 2025

Reply from SILVAN

Thank you for your review.

Feedback from our customers is a great opportunity for us to improve - which is needed in this case.

All reviews from our customers are passed on to store management, who use them to train employees and improve processes.

Thank you very much for your time.

Best regards
Maria
Silvan

Review of Danica


Rated 5 out of 5 stars

Really easy

Really easy and intuitive support

April 2, 2025

Reply from Danica

Hi Neil

We appreciate that you have taken the time to review our support.

Have a nice day!

Kind regards
Nanna

Review of Kyoto


Rated 5 out of 5 stars

Brilliantly curated store

Brilliantly curated store, I like it because it's the perfect size and I want to buy everything. It's about quality over quantity and I love it. Rather than scrolling through endless options on some mega sites, I can always find something fresh at Kyoto.

February 9, 2024
Unprompted review

Reply from Kyoto

Thank you so much for the nice words 🙏🙏