Terrible store.
Terrible store.
Ordered a limited item from them.
They have cancelled my order and said it was returned.
Was never shipped to begin with.
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Santa Cruz Skateboards and Apparel UK. Check out the full official range of completes, skateboards, longboards, cruzers, and clothing to buy online today.
United Kingdom
Terrible store.
Ordered a limited item from them.
They have cancelled my order and said it was returned.
Was never shipped to begin with.
I ordered trousers from Santa Cruz on 28 November (Order no 16000105434) but they are yet to turn up (after DPD send them back to Santa Cruz without attempting to deliver them to me). I have lost count on the times I have tried to email Santa Cruz to get more information on my order, but I have not had any replies and there isn't a phone number where I can reach them. I have little hope of receiving the trousers and I don't think I will get my money back either.
My daughter ordered clothes last month, Couriers said they attempted delivery but didnt and returned back to santa cruz. Been unable to contact them, emails don't get answered. Presently £92 out of pocket and no sign of receiving the goods or a refund. Order number 16000102398
Would not recommend to buy t-shirts from them. They change the form of the t-shirt all the time. So just did a buy of 5 t-shirt all in large same brand 3 different fits. And it does not say online. Really not okey.
Very bad customer service also.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.