A buck wheat pillow stays much cooler throughout the entire night, in comparison to other cushion pillows. It takes a couple of days to get adjusted though. So one needs to be patient with it. Also yo... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Written by the company
Designed, Sourced and Made in the UK! Why we are the Leading online Soft Furnishings Designer, Retailer and Manufacturer... Celebrating over 30 years of manufacturing beanbags, cushions, pet beds and throws, we really are the market leader for quality soft furnishings and the thousands of 5 star reviews from all of our happy customers shows this. We are a Proud British company that prides itself on using only UK sourced components. Everything that we use to make our beanbags from the fabric to the beanbag filling, to the thread and to the zips, comes from UK companies, so we know that we only provide the BEST for our customers! Everything that you see on our website has been designed in-house by our own design team and as soon as your order has been placed production will begin here in our factory! We have the ability to adapt to any size order- from the single beanbag that would perfectly suit your home to us sourcing in custom fabric and coatings to manufacture over 8500 beanbags for the London 2012 Olympics within a 3 month deadline!!! Excellent Customer Services Our sales team are fully trained to assist at every stage of the order process, nothing is too much trouble and our customer service team are friendly and helpful and will always put you first. Give us a call and put us to the test! Read our 5 Star Reviews!
Contact info
Unit 3, Station Road, BB6 7BA, Blackburn, United Kingdom
- 0845 521 9336
- office@rucomfy.co.uk
- www.rucomfybeanbags.co.uk
Replied to 57% of negative reviews
Typically replies within 2 weeks
Prompt service, good product
The beanbags are great, and the washing bags which allow you to remove the "beans" for washing the bags work really well.
never refunded
I cancelled an order with them and it took them over 10 days to process a refund and I had to involve klarna to get my money back.
Avoid
Beanbag dinosaur chair for my 2yr old…
Beanbag dinosaur chair for my 2yr old grandson!
Absolutely loves it, nobody else allowed near it.
Best purchase in a long time!
Terrible delivery service
Terrible delivery service, more the courier's fault but it's rucomfy's responsibility to ensure they're using a good courier service considering they're selling large/awkward items.
Very good experience so far
A buck wheat pillow stays much cooler throughout the entire night, in comparison to other cushion pillows. It takes a couple of days to get adjusted though. So one needs to be patient with it. Also you can remove some extra wheat if you find it too thick in the beginning.
Did everything they advertised
Did everything they advertised, ordered delivered next day.
Good quality and great customer service
Bought one of the indoor/outdoor XL bean bags. Really impressed with the quality and very comfy. There was a slight mix up with the order but Nicola in the customer service team was so helpful and it was resolved very quickly. Will shop here again, thanks.

Reply from rucomfy Beanbags
Fast and super efficient delivery
Fast and super efficient delivery. I love the soft and hard wearing fabric of my bean bag, great foot stool. A lovely addition to our home.

Reply from rucomfy Beanbags
Lovely..bit expensive and not even in…
Lovely..bit expensive and not even in polythene just in a box !!!june 28th 2025

Reply from rucomfy Beanbags
Great service very comfy beanbed so…
Great service very comfy beanbed so easy to fill cover is good quality thick and very soft to touch highly recommend

Reply from rucomfy Beanbags
Customer services were outstanding so…
Customer services were outstanding so friendly

Reply from rucomfy Beanbags
Good value excellent service beautiful…
Good value excellent service beautiful product

Reply from rucomfy Beanbags
Pretty bad design for keeping clean
No idea why these get such great reviews. We got bought one by inlaws for the kids a couple of years ago. They are spot clean only which is clearly not great for kids. But material feels like they're sturdy. Its never been the most full bean bag.
This week I thought I'd have a go at washing it and realised the inside bag of stuff does not separate from the cover. So had to buy a separate bag to take all the polystyrene balls out in order to wash the cover. The bag just arrived today and is like a pair of bad tights with snags and holes in it sobthe little balls keep escaping.
Despite being very careful a few balls have escapes and are going to be hard ongoing to hoover up as they stick to everything.
Apparently it's a great design but why didn't they just make a detachable bag of foam balls inside so youre not decanting the filling at extra cost and hassle?
Also that cant be good for the environment!

Reply from rucomfy Beanbags
Perfect beanbag
Perfect beanbag, just what my daughter wanted. Came really quickly and happy with the personalisation too. Reasonably priced for such a well made product.

Reply from rucomfy Beanbags
This is a great bean bag .
This is a great bean bag .
I added all the extra beans which has made it a bit too full .
I should have added half then tested then considered adding more .
I will need to take some out !

Reply from rucomfy Beanbags
Great product my grandson loved it
Great product my grandson loved it! Delivery was fast overall a great experience

Reply from rucomfy Beanbags
My grandson loved his bean bag and…
My grandson loved his bean bag and matching footstool, the sale price was a bonus and the delivery was very quick

Reply from rucomfy Beanbags

Reply from rucomfy Beanbags
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.