rucomfy Beanbags Reviews 9,314

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the high quality and appealing designs of the products, especially the beanbags. The delivery service is often mentioned positively, with consumers highlighting the speed and efficiency. Many appreciate the excellent customer service, noting quick and helpful responses to inquiries. Consumers frequently mention the products as gifts, with recipients expressing delight. The beanbags are noted for their comfort, durability, and suitability for both children and adults. People also appreciate the variety of products available, including options for specific needs such as sensory requirements or larger sizes for older children and adults.

Based on these reviews

Rated 5 out of 5 stars
Verified

A buck wheat pillow stays much cooler throughout the entire night, in comparison to other cushion pillows. It takes a couple of days to get adjusted though. So one needs to be patient with it. Also yo... See more

Rated 5 out of 5 stars
Verified

The beanbags are great, and the washing bags which allow you to remove the "beans" for washing the bags work really well.

Rated 5 out of 5 stars

I recently received some beautiful Ditsy floral cushions from RUcomfy and I was absolutely delighted with them. Their gorgeous ruffle trim, dreamy floral design and striped on the reverse make them... See more

Company replied

Rated 5 out of 5 stars

When style meets functionality! The burrow dog bed is such a beautiful design, the colour of the mustard is perfect to match our home decor! It’s one of the only burrow style beds I’ve seen for bigger... See more

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Rated 5 out of 5 stars

I’ve ordered two dogs beds over the years and they’re great quality. The covers wash nicely and the beds don’t flatten as quickly as other pet cushion beds. I recently enquired about purchasing just a... See more

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Rated 5 out of 5 stars
Verified

Beanbag dinosaur chair for my 2yr old grandson! Absolutely loves it, nobody else allowed near it. Best purchase in a long time!

Rated 5 out of 5 stars
Verified

My 2 year old son loves this bean bag, he has spent many hours running and jumping onto it plus relaxing while watching TV. Highly recommended

Rated 5 out of 5 stars

Lovely beanbag chair and pouffe bought for my granddaughter. Well made and super quality. Although the delivery company delayed due to bad weather it still arrived only two days after ordering. Would... See more

Company replied

Rated 3 out of 5 stars
Verified

My gaming beanbag (He Who Dares Wins) was smaller than i anticipated, however this was my own fault as I didn't get out tape measure. But the picture was misleading (in my opinion) as it appeared to... See more

Rated 5 out of 5 stars

The service this company gives is second to none I telephoned rucomfy and was answered in less than a minute by a most pleasant member of staff which made my purchase easy and enjoyable.The cube beanb... See more

Rated 5 out of 5 stars

Absolutely delighted with my beautiful cushions from the Meadow Cottage range; they arrived in record time and look so pretty in my cottage. The striped, frilled pouffe is gorgeous too, and super co... See more

Company replied

Rated 5 out of 5 stars
Verified

Ordered two kids beanbags,size medium for niece and nephew's new playroom. Unfortunately one of the beanbags was incorrect but this issue was dealt with promptly and I got two beautiful bags, really... See more

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Rated 3 out of 5 stars

Placed an order a week ago for my nephew’s birthday tomorrow, I haven’t received a dispatch notification yet, and when I tried to call them on two different numbers today, I couldn’t get through. R... See more

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Rated 3 out of 5 stars

I love it! However my baby is only 3 weeks old and the harness is coming away from the cover already :( im having to try and find a replacement cover as im worried its now unsafe to use. Abit devast... See more

Rated 5 out of 5 stars

I recieved several items from the meadow cottage Range there was agreat choice of products,The items I ordered arrived quickly and was so well packaged .All of my items are such amazing quality at a g... See more

Company replied

Rated 5 out of 5 stars

Bought one of the indoor/outdoor XL bean bags. Really impressed with the quality and very comfy. There was a slight mix up with the order but Nicola in the customer service team was so helpful and it... See more

Company replied

Rated 5 out of 5 stars
Verified

I was very impressed with the speedy delivery and the high quality of the beanbag for my daughter! It was a last minute addition to her Christmas list and I wasn’t sure it would get to us in time! I... See more

Rated 3 out of 5 stars
Verified

I ordered the liner thinking I could just zip off the cover and wash it. I didn't realise that you actually only use the liner to store the beans while washing the cover- the liner does not fit into t... See more

Company replied

Rated 5 out of 5 stars
Verified

I lOVE my new bean bag. It's so comfy and looks amazing. It's exactly what I wanted. It arrived really quickly with incredibly simple assembly instructions. No mess no fuss. I can't recommend RUcomfyb... See more

Rated 5 out of 5 stars
Verified

Fast efficient service great value for money got delivered to wrong house bur had it all sorted in no time quick to respond and dpd delivery service were great to deal with too. Would definatly use ag... See more

Company replied

Rated 3 out of 5 stars
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Received the dalmatian bean bag. The quality was great but the size was a bit disappointing. Looks bigger in the picture and the accompanying footstool is tiny. The bean bag might suit me but won't be... See more

Company replied

Rated 5 out of 5 stars
Verified

I purchased the large beanbag for my unicorn obsessed daughter and she absolutely loved it. It is very comfy & isn't too heavy so can be moved around easily. Great customer service & delivered on time... See more

Rated 5 out of 5 stars
Verified

Beautiful beanbag, exactly as it looked on the website! Lovely and soft, super light weight so it’s easy to carry from one room to another! Deliverwd quickly, overall great service! 👍🏻

Rated 5 out of 5 stars
Verified

RUComfy was the best find of Christmas 2018. Beautiful, high quality beanbags (I bought 5 personalised ones) and the delivery was super speedy and hassle free. I would highly recommend this company fo... See more

Rated 5 out of 5 stars
Verified

Perfect beanbag, just what my daughter wanted. Came really quickly and happy with the personalisation too. Reasonably priced for such a well made product.

Company replied

Rated 5 out of 5 stars
Verified

I ordered the flop a dlop beanbag it's huge my daughter loves it. It delivered in 2 boxes so you can fill it to what u want and it so easy to fill with the zips connecting. When I emailed them with a... See more

Company replied

Rated 5 out of 5 stars
Verified

I bought 2 beanbags (gaming chair and large beanie). They are both of excellent quality. They arrived quickly and look great. My kids love them. And the gaming chair is large enough for my husband to... See more

Company replied

Rated 5 out of 5 stars
Verified

My 4/5 year old rucomfy beanbag needed a refill. Fast and efficient order and delivery. Tidy job refilling bag thanks to zipped funnel bags. It looks brand new again, thanks!

Rated 5 out of 5 stars
Verified

I cannot recommend this company highly enough! I ordered 2 beanbags for my house in Santorini, Greece and they arrived after only 8 days!! I was able to track their journey and the price was great. Be... See more

Rated 4 out of 5 stars
Redirected

The baby arm chair is really small I would recommend to go for the kids one. My baby is one and he is a small one year old and this isn't suitable for him considering the price I thought it would be a... See more

Company replied

Rated 5 out of 5 stars
Verified

Got exactly what I ordered, plus it actually looked like the pictures. Got burned before buying a giant beanbag, so was a bit wary this time. Can highly recommend

Rated 5 out of 5 stars
Verified

Excellent quality and design! You do need the filler liner bag to accompany the beanbag and this needs to be more clearly flagged on the website.Overall, an excellent product which is very handy.

Rated 5 out of 5 stars
Verified

Love this Beanbag, great quality, light and nice material. I bought it for my 1 year old in a spica cast and it's lovely and comfortable that molds her shape perfectly. My other 3 year daughter loves... See more

Company replied

Rated 5 out of 5 stars
Verified

Great service quick delivery and my bean bag chair and footstool looks brilliant however it’s a gift for Xmas for my daughter so it’s not been used yet but I think she will love it

Rated 4 out of 5 stars
Verified

Brilliant material and quality but could do with more filling though. It was pretty flat for a bean bag. And it’s quite expensive to buy additional filling balls.

Rated 4 out of 5 stars
Verified

The beanbag itself is really nice. But it would be better if it came with the liner. It had a bit of a chemical smell that stayed for a few days. The customer service was excellent and any issues were... See more

Company replied

Rated 4 out of 5 stars
Verified

Beanbag is fab and 2 yr old toddler loves it. However, one minor issue was I needed to wash the cover first before use as the Fire Retardent on the cover was quite smelly.

Rated 5 out of 5 stars
Verified

Our little man absolutely loves his beanbag. We know it's safe for him and the quality is superb. We will be investing in another for when he grows out of this one!

Company replied

Rated 5 out of 5 stars
Verified

I ordered the Large Benji the Bunny beanbag for my kids playroom & it’s great. The customer service from rucomfy was fantastic aswell. Would definitely recommend them 👍

Rated 5 out of 5 stars
Verified

Very quick delivery.. good quality.. probably would hav preferred a slightly bigger beanbag but will know for future reference with sizing

Company replied

Rated 5 out of 5 stars
Verified

Five Stars for a very impressive customer service who responded to my query straight away and resolved within a few minutes. A pleasure to deal with.

Rated 5 out of 5 stars
Verified

Fantastic service. Prompt delivery and it was to exact standard and quality as advertised.Very happy girl Xmas morning with her beanbag and footstool! Definitely will recommend to friends and family.

Rated 5 out of 5 stars
Verified

Great service fast delivery. Also very fast reply on customer care. Very nice and helpful, Have 2 bean bags already and got another for Xmas present for someone. Kids LV them great quality. Thank yo... See more

Rated 5 out of 5 stars
Verified

This is the second time in probably four years that I have purchased from rucomfy and it was as good an experience as the first time. This indicates to me that their excellent customer service hasn't... See more

Company replied

Rated 5 out of 5 stars

Top quality products, excellent service and speedy delivery on personalised bean bags. My family have commented on the bean bags and we have placed a number of orders and all are delighted with the... See more

Company replied

Rated 5 out of 5 stars
Verified

Good service, arrived on time, in good condition with clear instructions. Very pleased with product. Bigger and more comfortable tgan expected.

Rated 3 out of 5 stars
Verified

Products are great. We are very please with the quality. Order was shipped on time. However, due to an error somewhere along the process I was requested to pay customs when on the website it advises t... See more

Company replied

Rated 5 out of 5 stars
Verified

Had a bit of an issue with Brexit customs charges when ordering from ROI (their .ie store ships from the UK) but customer service were quick to help and offered to refund the charges. The beanbag its... See more

Company replied

Rated 5 out of 5 stars
Verified

I ordered a beanbag for my little grandson just before Christmas.The site was easy to navigate, my order came before Christmas as promised ...a lovely red beanbag arrived good quality , well made and... See more

Rated 5 out of 5 stars
Verified

Shipping was a bit longer than stated I think held in customs. (Ordering from Ireland) Received in 10 working days. No extra charges all covered at checkout. Positive experience overall.

Company replied

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Company details

  1. Furniture Store

Written by the company

Designed, Sourced and Made in the UK! Why we are the Leading online Soft Furnishings Designer, Retailer and Manufacturer... Celebrating over 30 years of manufacturing beanbags, cushions, pet beds and throws, we really are the market leader for quality soft furnishings and the thousands of 5 star reviews from all of our happy customers shows this. We are a Proud British company that prides itself on using only UK sourced components. Everything that we use to make our beanbags from the fabric to the beanbag filling, to the thread and to the zips, comes from UK companies, so we know that we only provide the BEST for our customers! Everything that you see on our website has been designed in-house by our own design team and as soon as your order has been placed production will begin here in our factory! We have the ability to adapt to any size order- from the single beanbag that would perfectly suit your home to us sourcing in custom fabric and coatings to manufacture over 8500 beanbags for the London 2012 Olympics within a 3 month deadline!!! Excellent Customer Services Our sales team are fully trained to assist at every stage of the order process, nothing is too much trouble and our customer service team are friendly and helpful and will always put you first. Give us a call and put us to the test! Read our 5 Star Reviews!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 57% of negative reviews

Typically replies within 2 weeks


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Rated 1 out of 5 stars

never refunded

I cancelled an order with them and it took them over 10 days to process a refund and I had to involve klarna to get my money back.
Avoid

September 16, 2025
Unprompted review
Rated 2 out of 5 stars
Verified

Terrible delivery service

Terrible delivery service, more the courier's fault but it's rucomfy's responsibility to ensure they're using a good courier service considering they're selling large/awkward items.

August 19, 2025
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Rated 5 out of 5 stars
Verified

Very good experience so far

A buck wheat pillow stays much cooler throughout the entire night, in comparison to other cushion pillows. It takes a couple of days to get adjusted though. So one needs to be patient with it. Also you can remove some extra wheat if you find it too thick in the beginning.

July 20, 2025
Rated 5 out of 5 stars

Good quality and great customer service

Bought one of the indoor/outdoor XL bean bags. Really impressed with the quality and very comfy. There was a slight mix up with the order but Nicola in the customer service team was so helpful and it was resolved very quickly. Will shop here again, thanks.

July 11, 2025
Unprompted review
rucomfy Beanbags logo

Reply from rucomfy Beanbags

That's absolutely wonderful to hear! We're thrilled you're so impressed with the quality and comfort of your indoor/outdoor XL bean bag.

We're also really glad Nicola in our customer service team could resolve the slight mix-up quickly and to your satisfaction. It's fantastic to know you'll shop with us again!

Thank you so much for taking the time to share your feedback; we truly appreciate it!

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Rated 5 out of 5 stars
Verified

Fast and super efficient delivery

Fast and super efficient delivery. I love the soft and hard wearing fabric of my bean bag, great foot stool. A lovely addition to our home.

June 17, 2025
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Reply from rucomfy Beanbags

That's wonderful to hear! We're thrilled you had fast and super efficient delivery and that you love the product.

Thank you so much for taking the time to share your fantastic feedback!

Rated 5 out of 5 stars

Lovely..bit expensive and not even in…

Lovely..bit expensive and not even in polythene just in a box !!!june 28th 2025

June 28, 2025
Unprompted review
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Reply from rucomfy Beanbags

Thank you very much for your review. We are delighted to hear that you are happy with our product!

We apologise if the packaging had disappointed you! Should you require any further assistance or have any additional needs, please do not hesitate to reach out.

Warm regards,
The rucomfy Team🩶

Rated 5 out of 5 stars

Great service very comfy beanbed so…

Great service very comfy beanbed so easy to fill cover is good quality thick and very soft to touch highly recommend

February 28, 2025
Unprompted review
rucomfy Beanbags logo

Reply from rucomfy Beanbags

Thank you very much for your kind review. We are delighted to hear that you are happy with our service!

Should you require any further assistance or have any additional needs, please do not hesitate to reach out.

Warm regards,
The rucomfy Team🩶

Rated 5 out of 5 stars

Customer services were outstanding so…

Customer services were outstanding so friendly

June 18, 2025
Unprompted review
rucomfy Beanbags logo

Reply from rucomfy Beanbags

Thank you very much for your kind review. We are delighted to hear that you are happy with our service!

Should you require any further assistance or have any additional needs, please do not hesitate to reach out.

Warm regards,
The rucomfy Team🩶

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Rated 5 out of 5 stars

Good value excellent service beautiful…

Good value excellent service beautiful product

June 27, 2025
Unprompted review
rucomfy Beanbags logo

Reply from rucomfy Beanbags

Thank you very much for your kind review. We are delighted to hear that you are happy with our service!

Should you require any further assistance or have any additional needs, please do not hesitate to reach out.

Warm regards,
The rucomfy Team🩶

Rated 2 out of 5 stars

Pretty bad design for keeping clean

No idea why these get such great reviews. We got bought one by inlaws for the kids a couple of years ago. They are spot clean only which is clearly not great for kids. But material feels like they're sturdy. Its never been the most full bean bag.

This week I thought I'd have a go at washing it and realised the inside bag of stuff does not separate from the cover. So had to buy a separate bag to take all the polystyrene balls out in order to wash the cover. The bag just arrived today and is like a pair of bad tights with snags and holes in it sobthe little balls keep escaping.

Despite being very careful a few balls have escapes and are going to be hard ongoing to hoover up as they stick to everything.

Apparently it's a great design but why didn't they just make a detachable bag of foam balls inside so youre not decanting the filling at extra cost and hassle?

Also that cant be good for the environment!

July 5, 2025
Unprompted review
rucomfy Beanbags logo

Reply from rucomfy Beanbags

We’re really sorry to hear that you feel this way and that the experience hasn’t met expectations.

We reached out to Trustpilot to request your order details so we could investigate and offer a suitable resolution, but unfortunately, they advised that no identifiable information was provided. We’d really appreciate it if you could contact us directly so we can look into this properly and assist you as best we can.

We’re genuinely sorry for any inconvenience or disappointment caused, and we’d welcome the opportunity to make things right.

We look forward to hearing from you

Rated 5 out of 5 stars
Verified

Perfect beanbag

Perfect beanbag, just what my daughter wanted. Came really quickly and happy with the personalisation too. Reasonably priced for such a well made product.

June 17, 2025
rucomfy Beanbags logo

Reply from rucomfy Beanbags

Thank you very much for your kind review. We are delighted to hear that you are happy with our service and products!

Should you require any further assistance or have any additional needs, please do not hesitate to reach out.

Warm regards,
The rucomfy Team🩶

Rated 5 out of 5 stars
Verified

This is a great bean bag .

This is a great bean bag .
I added all the extra beans which has made it a bit too full .
I should have added half then tested then considered adding more .
I will need to take some out !

May 20, 2025
rucomfy Beanbags logo

Reply from rucomfy Beanbags

Thank you very much for your kind review. We are delighted to hear that you are happy with our service!

Should you require any further assistance or have any additional needs, please do not hesitate to reach out.

Warm regards,
The rucomfy Team🩶

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Rated 5 out of 5 stars
Verified

Great product my grandson loved it

Great product my grandson loved it! Delivery was fast overall a great experience

April 18, 2025
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Reply from rucomfy Beanbags

Thank you very much for your kind review. We are delighted to hear that you are happy with our service!

Should you require any further assistance or have any additional needs, please do not hesitate to reach out.

Warm regards,
The rucomfy Team🩶

Rated 5 out of 5 stars
Verified

My grandson loved his bean bag and…

My grandson loved his bean bag and matching footstool, the sale price was a bonus and the delivery was very quick

April 18, 2025
rucomfy Beanbags logo

Reply from rucomfy Beanbags

Thank you very much for your kind review. We are delighted to hear that you are happy with our service!

Should you require any further assistance or have any additional needs, please do not hesitate to reach out.

Warm regards,
The rucomfy Team🩶

Rated 5 out of 5 stars
Verified

Fast delivery and great products

Fast delivery and great products

April 18, 2025
rucomfy Beanbags logo

Reply from rucomfy Beanbags

Thank you very much for your kind review. We are delighted to hear that you are happy with our service!

Should you require any further assistance or have any additional needs, please do not hesitate to reach out.

Warm regards,
The rucomfy Team🩶

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