When I realised my neighbours again for the second year running had caused a rat problem because of insisting on leaving food out for wild animals I was devastated im also very scared of rats the coun... See more
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About Rentokil Pest Control UK
Written by the company
With over 95+ years providing expert and professional pest control services throughout the UK, Rentokil Pest Control offers fast, reliable and effective solutions to pest infestations of any kind. We lead the way in developing innovative, environmentally sensitive solutions for the detection, prevention and elimination of troublesome pests including: • Rodents • Insects • Birds. Our professional, BPCA certified local technicians are ready to respond to your needs covering a national network of customers in public sector, commercial and residential areas.
Contact UsSetting the standard in Pest Control in the UK, since 1925
- Rapid, Local and Expert Response
- With over 800 expert technicians, Rentokil can provide a rapid response nationwide, through the local and consistent availability of staff.
- Innovative Solutions
- Tailored to your site and your needs, Rentokil's PestConnect system provides a real-time, early warning system for the monitoring and control of rodents.
- Legal Compliance
- All of our technicians are kept up-to-date on the UK's ever changing legislation, so they can recommend products and services, which provides peace of mind that you are compliant.
- Health & Safety
- A company with a ‘World Class’ Health & Safety record.
- Technology
- Our Intelligent connect offering effectively monitors and control rodents 24/7, saving you time and money dealing with costly infestations.
- Sustainability
- We use a range of sustainable solutions, to effectively control rodents without harming the environment, saving upto 40% in rodenticide use and protecting your reputation.
Contact info
Rentokil Initial, Compass House, RH10 9PY, Crawley, United Kingdom
- 08081153605
- marketing.uk@rentokil.com
- www.rentokil.co.uk
Replied to 98% of negative reviews
Typically replies within 24 hours
The engineer communicated clearly by…
The engineer communicated clearly by text, arrived on time and explained what work he had done. Excellent service.

Reply from Rentokil Pest Control UK
Great Service
Our service technician Christian Adams is great, regular visits and very little pest activity. Any problem is quickly attended and any sign of pest activity is promptly actioned.

Reply from Rentokil Pest Control UK
Our regular man is prompt and reliable
Our regular man is prompt and reliable, knows what times to avoid and is always cheerful and communicative. Always provides great service

Reply from Rentokil Pest Control UK
The Pest Control Officer (Allan…
The Pest Control Officer (Allan Maciver) was very understanding and very helpful ,explaining everything
being very patient with us.

Reply from Rentokil Pest Control UK
Wasp nest destruction
I was very pleased with the prompt visit and Iain's attention to detail and as a result there is no wasp activity at that location.
Regrettably I have since noticed wasp activity at the other end of the house. Iain's attention was not directed towards this location.

Reply from Rentokil Pest Control UK
Gary & James are fantastic every time…
Gary & James are fantastic every time they come to our store.

Reply from Rentokil Pest Control UK

Reply from Rentokil Pest Control UK
Friendly and Professional Service.
Friendly and Professional Service.
The staff were great at communication and support.

Reply from Rentokil Pest Control UK
The staff was very helpful and…
The staff was very helpful and professional
He was very hardworking

Reply from Rentokil Pest Control UK
Thank you for Charles.
This review was entirely inspired by the inspector Charles.
With our business on a large farm land we have had pests previously in places that we did not want them.
Previously we have had people come out and do spot checks but eventually problems have come back.
Charles came in, 3 times in a short succession in the worst weather imaginable and spent hours inside and outside making sure everything was up to scratch and more.
He was communicative and kept us in the loop with everything in did paired with in depth reports each time and has truly made a difference for us.
This gentleman deserves a bonus or raise and has without a doubt been the best person that RentToKill have sent to us.
Thank you from all the staff at Black Knights.

Reply from Rentokil Pest Control UK
Always the best service.
Always the best service. Never had any issues with the inspection.

Reply from Rentokil Pest Control UK
The rentokil representitive in Dundee…
The rentokil representitive in Dundee is fantastic very thourough and knowledgeable.

Reply from Rentokil Pest Control UK
Rentokil
The guys at rentokil are always on site when scheduled Alan king is very helpful when it comes to solving problems and making changes

Reply from Rentokil Pest Control UK
The engineer that comes to site is very…
The engineer that comes to site is very efficient and always keen to help with any issues we have

Reply from Rentokil Pest Control UK
Ashley is always very thorough
Ashley is always very thorough , comes out immediately if we have any issues and communicates feedback well

Reply from Rentokil Pest Control UK
Chris is excellent very knowledgeable…
Chris is excellent very knowledgeable and helpful
Great service would HIGHLY recommend

Reply from Rentokil Pest Control UK

Reply from Rentokil Pest Control UK
Professional and effective
Service is always professional and I have never seen a pest so very effective.

Reply from Rentokil Pest Control UK
I can’t thank Jordan at Rentokil enough…
I can’t thank Jordan at Rentokil enough for everything he did and continues to do regarding a cockroach infestation I unknowingly had when I bought my first apartment.
Jordan was sent out expecting to be dealing with a potential mouse however when he got here I explained it was German cockroaches I was dealing with. I am petrified of insects and it had got to the point I couldn’t relax in my own home, I was on the edge all of the time and regretted buying the property.
Jordan showed so much empathy for my situation and told me not to worry we would get the problem fixed. He shared success story’s about jobs that he had attended which were far worse than mine which put me at ease. The amount of knowledge he has is incredible and after explaining everything into great detail I was rest assured. He explained everything into great detail about the products which he was using and how it worked and what to expect next. He told me how the whole treatment would work so much so that my friends gave me the nickname ‘the cockroach whisperer’ the product which he used made a significant impact, since then I have had 3 more visits.. he left his business card and explained if I needed anything to just call.
Jordan is so friendly and extremely good at his job. For someone like myself who is petrified of insects he is the person who you would want to help. His customer service and pest knowledge is fantastic and he is a credit to your company.
Thank you for everything you have done I really appreciate it :)

Reply from Rentokil Pest Control UK
Rentokil …. Great service
We used the service of Nicholas Fisher, and can only say that the service he gave the company i work for as exceptional. It was a tricky situation having to close the business on a few occasions due to the rats. Thank you Nicholas for persevering and hopefully resolving the issue. You regularly updated and explained what you were doing.

Reply from Rentokil Pest Control UK
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