When I realised my neighbours again for the second year running had caused a rat problem because of insisting on leaving food out for wild animals I was devastated im also very scared of rats the coun... See more
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About Rentokil Pest Control UK
Written by the company
With over 95+ years providing expert and professional pest control services throughout the UK, Rentokil Pest Control offers fast, reliable and effective solutions to pest infestations of any kind. We lead the way in developing innovative, environmentally sensitive solutions for the detection, prevention and elimination of troublesome pests including: • Rodents • Insects • Birds. Our professional, BPCA certified local technicians are ready to respond to your needs covering a national network of customers in public sector, commercial and residential areas.
Contact UsSetting the standard in Pest Control in the UK, since 1925
- Rapid, Local and Expert Response
- With over 800 expert technicians, Rentokil can provide a rapid response nationwide, through the local and consistent availability of staff.
- Innovative Solutions
- Tailored to your site and your needs, Rentokil's PestConnect system provides a real-time, early warning system for the monitoring and control of rodents.
- Legal Compliance
- All of our technicians are kept up-to-date on the UK's ever changing legislation, so they can recommend products and services, which provides peace of mind that you are compliant.
- Health & Safety
- A company with a ‘World Class’ Health & Safety record.
- Technology
- Our Intelligent connect offering effectively monitors and control rodents 24/7, saving you time and money dealing with costly infestations.
- Sustainability
- We use a range of sustainable solutions, to effectively control rodents without harming the environment, saving upto 40% in rodenticide use and protecting your reputation.
Contact info
Rentokil Initial, Compass House, RH10 9PY, Crawley, United Kingdom
- 08081153605
- marketing.uk@rentokil.com
- www.rentokil.co.uk
Replied to 98% of negative reviews
Typically replies within 24 hours
GREAT CUSTOMER SERVICE AS ALWAYS
We recently had a change in Technicians, although Bailey Farrell is new pest control he couldn't be faulted, Bailey took the time to walk around the premises with me to get to know us and the site. The work was carried out in good time and ensured there wasn't further more needed before leaving. Bailey was friendly and professional the whole time he was on site. highly recommend Rentokil

Reply from Rentokil Pest Control UK

Reply from Rentokil Pest Control UK
Kev is very friendly and professional
Kev is very friendly and professional, helps with any issues nothing is to much trouble.
Thanks Kev

Reply from Rentokil Pest Control UK
Les from Rentokil came out
Les from Rentokil came out. He was extremely emphatic. There is always shame attached to having mice but he made me feel he could help. I felt overwhelmed to be honest and needed to get rentokil out. Glad I did. Many thanks

Reply from Rentokil Pest Control UK
Good work
Hazel who looked after us with the inspections was punctual, professional and friendly

Reply from Rentokil Pest Control UK

Reply from Rentokil Pest Control UK
Professional, polite and knowledgeable
Samantha is polite, professional and knowledgeable. She is a pleasure to have for our inspections.

Reply from Rentokil Pest Control UK
The technician sent to deal with wasps…
The technician sent to deal with wasps and rats was excellent. A refund was made without question or fuss once a misdiagnosis was identified. Will use Rentokil again.

Reply from Rentokil Pest Control UK
Dave made our experience great
Dave made our experience great. He is always very professional and has quickly sorted out the rodent problem we had in one of our meeting rooms. Dave is also a fab person and we always look forward to catching up with him. We will very much miss him now that he will not be working on the day we have our 3 monthly check. He is an asset to your company.

Reply from Rentokil Pest Control UK
The team at Rentokil are great
The team at Rentokil are great, we have immediate response when we have a problem and regular visits.
We are given a report of what needs to be done to improve our premises each time and the appropriate treatment.

Reply from Rentokil Pest Control UK
Going the extra mile
The service that Andy Dalton provides with Rentokil is second to none, always professional and when concerns are raised Andy does all he can to resolve our issues.

Reply from Rentokil Pest Control UK

Reply from Rentokil Pest Control UK

Reply from Rentokil Pest Control UK
Pest Control Officer very knowledgeable…
Pest Control Officer very knowledgeable and customer service excellent. Am now on my second visit from them so l should be completely free from flies from today. My property needed two sprays to completely get rid of the flies although there were not many left after the first fumugation.

Reply from Rentokil Pest Control UK
We really appreciate the way Rentokil…
We really appreciate the way Rentokil use technology to streamline reaction times whenever we have pest ingress. This means they usually arrive before we have even registered that there is a problem

Reply from Rentokil Pest Control UK
Emma was fantastic
Emma was fantastic, understanding of my mice terror, friendly and professional she went above and beyond, unfortunately their connect option proved too expensive for me but, I’m grateful for the speed and availability of Rentokil and in particular Emma in dealing with my very unwanted guests.

Reply from Rentokil Pest Control UK

Reply from Rentokil Pest Control UK
The front page of the report doesn’t…
The front page of the report doesn’t comply with the detailed report with it and upon investigation the detailed report is an historical one from last year and has just been copied on to this report. We have done extensive work since this this historic report. None of this has been noted.
Your operative didn’t check the perimeter of the building so can’t possibly comment on exterior traps

Reply from Rentokil Pest Control UK
The service provided by your people was good
The service provided by your people was generally first class. The agent who handled my initial enquiry was very helpful, and Ian and Duncan both did an excellent job here.
Lose one star for being eye wateringly expensive.
Lose another star for sending aggressive chaser payment emails when I had paid up front in full

Reply from Rentokil Pest Control UK
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