VA

Vanessa

United Kingdom

Reviews

Review of Reliable Medicare LTD


Rated 3 out of 5 stars

Good store, shame about the delivery

I bought the item on a Thursday, paid around £8 for express delivery next day, and my item arrives on Monday afternoon.
The product arrived in good condition, but is unfair for a company to charge £8 pounds for delivery that will take a couple of days.

February 20, 2025

Reply from Reliable Medicare LTD

We're sorry to hear that you were disappointed with the delivery time, Vanessa. After looking into your order, it appears that it was placed after our daily 5 PM cut-off on Thursday. As a result, it was dispatched first thing Friday using our next working day service, which meant delivery took place on Monday.

To ensure you get your order as quickly as possible next time, we recommend placing it before 5 PM for same-day dispatch. Additionally, don’t forget to take advantage of our UK shipping promotion—orders over £100 qualify for free shipping!

We truly regret that the timing didn’t work out as expected on this occasion. If you have any questions about our processing times or need any assistance, our customer service team is always happy to help. We hope to make your next shopping experience a seamless one!

- Reliable Medicare Team