Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars

I had a slight problem with my billing and invoices. I sent a message with my meter reading and Maha contact me by phone and email. She was very efficient in the manner she handled the problem and... See more

Rated 5 out of 5 stars

I've bought several iMacs, an eMac, a Powerbook, a Macbook Pro, multiple iPods, & at least two iPhones from Powermax over the past fifteen years. The new computers are well-priced, and the used prod... See more

Rated 5 out of 5 stars

I recently purchased a CTO 27" Retina 5k iMac plus an Airport Extreme router from Powermax. The whole transaction was arranged by e-mail and phone. Heidi Wheeler answered all of my questions promptly,... See more

Rated 5 out of 5 stars

Asked if my old Mac Mini (it's SuperDrive) could be connected to my new MacBook Pro (no cd reader) to serve as an input device for reading movies from cd media. I appreciated the helpful research in... See more

We perform checks on reviews


Company details

  1. Computer Accessories Store
  2. Electronics Store
  3. Photo Shop

Information provided by various external sources

The used Apple computer experts. Quality new, used & refurbished Apple computers all TAX FREE and FREE SHIPPING on most orders over $100. We offer the best trade-in value for your mac!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

664 reviews

5-star
4-star
3-star
2-star
1-star


Advertisement
Rated 5 out of 5 stars

Excellant service

Excellant service. Had a remap carried out. Very efficient and polite. Great improvement on power output. Also gave good advice and offer of help on potential problems with 'particulate filter'. Highly recommended.

January 30, 2024
Unprompted review
Rated 1 out of 5 stars

Calvin is a con!!

Calvin is a con!!! He makes promises he can't keep. Has no idea what's going on and puts the problem on someone else. Told us the job would take 4 to 5 days, here we are over a year later and the job STILL IS NOT COMPLETE! But he took our money, no problem at all. He and his mail order bride took a luxurious vacation, RIGHT IN THE MIDDLE OF OUR JOB, and he never came back to it. He is a scam, UNPROFESSIONAL, RUDE, and doesn't know basic skills.

July 11, 2022
Unprompted review
Powermax logo

Reply from Powermax

Hello. There is no Calvin here. At the time of your review we didn't even have any services for sale. It looks like you have us confused with another business with "Powermax" in its name.

Rated 1 out of 5 stars

Powermax recharger for devices 👎🏼

As per recharger powerbank 5200 to embower phones for days, price 200 kr alias 27 euro, works for a few hours, fully charged and prepared, dont by it.

After Powermax reply now 5 years after my complaint note :

- & now the shop tries to run from their responsability, telling that they did not stock the item, they did - you can be sure of that. Otherwise the shop has to prove their easy reply.

May 14, 2019
Unprompted review
Powermax logo

Reply from Powermax

Hello. At the time of your review we didn't even have any chargers for sale. It looks like you have us confused with another business with "Powermax" in its name.

Advertisement
Rated 5 out of 5 stars

ever since i receive my Macbook…

ever since i receive my Macbook laptop from Powermax I have used it as my only daily laptop. It has not gave me one bit of trouble. the battery last a really long time, and i like that the keyboard is backlit. I would highly recommend Powermax to those who are looking for quality products at a very fair and reasonable price. I choose to purchase from them for several reasons: I was impressed with if i have any problem with my laptop ( hopefully it will last a reasonably long time) I can talk to a real live person and it will be the one who worked on it.
Two: I like that during the time that it was being shipped to me, that they were in constant contact with the shippers, and that only I would be able to sign to recieve my package ( Big extra bonus there), and that it arrived a day earlier than expected. In the future i will be buying from them again.

March 7, 2018
Unprompted review
Advertisement
Rated 1 out of 5 stars

Issue in Motor and PCB after 6 months

Issue in Motor and PCB after 6 months. and servicing guy could not fixed in 3 month, saying motor out of stock. Bad quality product and very bad servicing. Never purchase this product.

October 21, 2017
Unprompted review
Powermax logo

Reply from Powermax

Hello. We have never sold this product. It looks like you have us confused with another business with "Powermax" in its name.

Rated 5 out of 5 stars

Powermax is the best in price and service!

Powermax is the best in price and service for all my Apple needs. Each of my major equipment upgrades has been through Powermax. Free shipping and no tax what is better? Joe was easy to talk to and order from. Now anxiously waiting for my new iMac to be delivered.

July 6, 2017
Unprompted review
Rated 5 out of 5 stars

Extreme stress over old laptop, Quickly Repaired

I was extremely stressed about an issue with my old laptop that suddenly stopped working. When I went to the Apple Store, they said they couldn't help because of the age of my laptop and suggested Powermax. I had also researched doing it myself or other places that I compared pricing. After reaching out to Powermax, they eased my stressed. They were ready to help me, they helped me quickly, their pricing was the most affordable of all my options. I received my laptop back fixed and checked for other bugs. They were extremely helpful and very friendly to work with.

May 28, 2017
Unprompted review
Advertisement
Rated 5 out of 5 stars

IPad Trade In-New IPad-Good!

I purchased a new IPad from POWERMAX based on a recommendation. I'm glad I did. One of the reps (Joe) took good care of me. I had an older IPad to trade in, Joe quoted me a fair price, so we did the deal.
No inflated purchase price, no sales tax, and free shipping!
What's not to like?

May 19, 2017
Unprompted review
Rated 5 out of 5 stars

Good company

Not sure why others have bad reviews, they are great. Thanks for the help - you've got a life long customer.

May 9, 2017
Unprompted review
Rated 1 out of 5 stars

Privacy

Ordered MacBook pro i7 model for $2500. Got call back with someone asking detailed personal information. I don't trust them enough to give my personal info to buy from them. Recommend against losing privacy. Canceled my order.

May 5, 2017
Unprompted review
Advertisement
Rated 5 out of 5 stars

Resurrecting Sweetie

When Valerie's iPad 2 (she calls it "Sweetie") started showing symptoms reminiscent of our own geriatric issues, we were uncertain how to proceed among a number of options: used or new, trade-in or straight purchase, Apple or competitor. She uses Sweetie extensively but within a narrow range of its capabilities, and so we considered moving to something quite different, more tailored to what she actually does. Enter Michelle Ryther of PowerMax to walk us through the forest, which she did expertly, expeditiously, and in a friendly manner that never left us feeling we were being manipulated by the sales department. We're very content with the new iPad 5th Generation (Valerie still calls it "Sweetie") we bought from PowerMax on Michelle's recommendation: not the most expensive of our options, but new and shiny and packaged with the excellence we've expected from Apple since the early 1980s. And the interpersonals were good enough to make us wish Oregon weren't so far away. Thanks again, Michelle!

May 5, 2017
Unprompted review
Rated 5 out of 5 stars

I just purchased my second used Mac …

I just purchased my second used Mac from this company and love dealing with them. I was able to work directly with a knowledgable, friendly and efficient sales rep who made sure I got the model that would work for me. I also comparison-shopped a little before I made the purchase and know that I got a great deal. They even throw in a free 30-minute one-to-one tech call during which I can pick the expert's brain about anything.

In this day of disconnected commerce, it was such a pleasure to be taken care of by a real human being.

May 3, 2017
Unprompted review
Rated 5 out of 5 stars

Best customer service ever

Best customer service ever. I shop at Powermax because I can always count on Michelle to be honest and fair when I tell her what my needs are. I would never hesitate to recommend them and I love the quirky website 🙃🙃🙃🙃🙃

May 3, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look